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Manuals and User Guides for Dell Brocade 815. We have
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Dell Brocade 815 manual available for free PDF download: Troubleshooting Manual
Dell Brocade 815 Troubleshooting Manual (172 pages)
Brocade Adapters Troubleshooting Guide
Brand:
Dell
| Category:
Switch
| Size: 1.78 MB
Table of Contents
Troubleshooting Guide
1
Table of Contents
5
About this Document
11
In this Chapter
11
How this Document Is Organized
11
Supported Adapter Hardware and Software
12
Fabric Adapters
12
Cnas
12
Hbas
13
Fabric os and Switch Support
13
Host Operating System Support
14
Host Operating System Support for Adapter Drivers
14
Fibre Channel Support
14
Fcoe Support
15
Ethernet Support
15
Hypervisor Support
16
Host Operating System Support for HCM
16
What's New in this Document
17
Document Conventions
18
Text Formatting
18
Command Syntax Conventions
18
Command Examples
18
Notes, Cautions, and Warnings
19
Key Terms
19
Notice to the Reader
19
Additional Information
20
Brocade Resources
20
Other Industry Resources
21
Providing Details for Support
21
Document Feedback
23
Chapter 1 Introduction to Troubleshooting
25
In this Chapter
25
How to Use this Manual for Troubleshooting
25
Gathering Problem Information
27
Chapter 2 Isolating Problems
29
In this Chapter
29
How to Use this Chapter
29
General Adapter Problems
33
Adapter Not Reported under Server's PCI Subsystem
33
No Adapters Reported Though BCU Adapter --List Command
34
Port Link Is Not Active
34
Device Drivers Not Loading for All Adapter Instances
35
Installer Program Does Not Autorun
36
Host System Freezes or Crashes
36
Operating System Errors (Blue Screen)
37
Driver Event Messages Appearing in Host System Log Files
37
BCU Version Mismatch Warning
38
Errors or Problems When Entering BCU Commands
38
Bcu Pcifn --List and Vhba --Query Commands Return Errors
38
I/O Data Traffic Issues
39
Support Save File Is too Large (Windows Only)
39
Host System Running Microsoft Windows Fails to Hibernate
40
Driver Incompatible with CNA Drivers
40
Brocade BCU Desktop Shortcut Missing (Windows Only)
40
Driver Installation Fails and System Cannot be Booted
41
Cannot Remove Linux Driver with Uninstaller Application or
41
Scripts
41
Removing Ethernet (Network) Drivers Causes Error
41
Files Needed for Bfad.sys Message Appears
42
Cannot Roll Back Driver on All Adapter Instances Using Device
42
Manager
42
Device Drivers Not Loading Due to Lack of MSI-X Interrupt
42
Vectors
42
Driver Installation Fails on ESX Systems
43
Errors When Using GUI-Based Software Installer
43
Errors When Installing Brocade_Driver_Linux_<Versions>.Tar.gz
43
Package
43
UEFI Boot Problems
44
BIOS Boot Problems
47
Configuration Menu
49
Fabric Adapter Problems
51
Vlans and Teams Persist after Changing Port to HBA Mode
51
HCM Not Discovering All Ethernet Ports for Vnics
52
HBA Problems
52
No Adapters Found on Local Host" Message in HCM
52
Quality of Service Performance Issues
52
Quality of Service Not Functioning
53
Trunking Problems
53
Adapter
53
Adapter
54
CNA Problems
55
Cannot Manage Cnas after Attempting Upgrade to
55
Drivers
55
Vmqs Not Created for Virtual Network Adapter Instances
55
Network Interface Problems (CNA or NIC)
56
Ethernet Loopback Test Problems
56
Ethernet Link Ports or LOM Not Coming up on Reboot in Linux
57
Loss of Adapter Hardware Address in Linux
57
Loss of Adapter IP Address in Linux
57
Network Stack Runs out of Heap
58
NIC Numbering Unexpected on Vmware Systems
58
Ping to Remote Host Is Failing
58
Receive-Side Scaling Disables Unexpectedly
59
Applications Using TDI Driver Stop Responding
60
RSS Network Throughput Decreases
60
SNMP MIB Browser Not Displaying Information on VLAN-Related Oids
60
Teaming Errors
60
VLAN Creation and Operation Problems
61
Teaming or VLAN Operations through HCM Fail
62
Poor Network Performance
63
Binding Issues after Hyper-V Enabled with Teaming
63
Fcoe and Fibre Channel Problems
65
Loss of Sync and Loss of Signal Errors in Port Statistics
65
Fabric Authentication Failures
65
Adapter Is Not Showing in the Fabric
65
Virtual Devices Not Listed in Name Server
66
Adapter Not Registering with the Name Server or Cannot Access Storage
66
Fcoe Link Is down
67
I/O Problem on Connected Fcoe Device
68
Setup
68
Disk I/O Requests Cause Low Throughput and High Latency on
69
Linux
69
Vmware
69
DCB Network Problems
69
DCB Is Not Enabled
69
HCM and HCM Agent Problems
70
Failed to Connect to Agent on Host
70
HCM Agent Service Cannot Start
73
Hcm
73
Unable to Completely Uninstall HCM
73
Time on HCM Screens Does Not Match System Time
74
Verifying Fibre Channel and DCB Links (Stand-Up Adapters)
74
Adapter Driver Installation Verification
75
Confirming Driver Package Installation with HCM
76
Confirming Driver Package Installation in Windows Systems
76
Confirming Driver Package Installation in Linux Systems
77
Confirming Driver Package Installation in Solaris Systems
78
Confirming Driver Package Installation in Vmware Systems
78
Troubleshooting Mezzanine Card Problems
79
Chapter 3 Tools for Collecting Data
80
In this Chapter
81
For Detailed Information
82
Data to Provide Technical Support
82
Data Collection Using Host System Commands
83
Data Collection Using BCU Commands and HCM
85
Support Save
85
Using BCU Commands
89
Data Collection Using Fabric os Commands
90
Only)
90
Data Collection Using Fabric os Commands (Brocade Switches Only)
90
Adapter Event Messages
91
Logs
93
Host System Logs
93
HCM Logs
94
Logging Levels Adjustment
95
Statistics
97
Authentication Statistics
97
DCB Statistics (CNA Only)
98
DCB Query (CNA Only)
99
Fcoe Statistics (CNA)
99
Fabric Statistics
100
Displaying FCP Initiator Mode Statistics
101
FCP Initiator Mode Statistics
101
Firmware Statistics
102
I/O Performance
103
Logical Port Statistics
104
Performance Data
105
PHY Module Statistics
105
Port Performance
106
Port Statistics
106
Real-Time and Historical Performance Statistics
107
Remote Port Statistics
108
Quality of Service Statistics (HBA)
109
Trunking Attributes
109
Vhba Statistics
110
Vnic Statistics (CNA or NIC)
110
Virtual Port Statistics
111
VLAN Statistics for a Team (CNA and NIC)
112
VLAN Statistics for a Port (CNA and NIC)
113
Diagnostics
113
Beaconing (Stand-Up Adapters)
113
Internal and External Loopback Tests
114
Ethernet Port Loopback Test (CNA)
115
PCI Loopback Test
116
Memory Test
117
Pinging Fibre Channel End Points
117
Adapter Temperature
118
Queue Test
118
SCSI Test
119
Trace Route
119
Echo Test
120
Collecting BIOS Data
121
Displaying BIOS Data through BCU
121
Display BIOS Data through HCM
121
Collecting LLDP Data (CNA)
121
Collecting SFP Data (Stand-Up Adapters)
122
SFP Properties
122
Predictive Optical Monitoring (POM)
122
Collecting Port Data
123
Displaying Port Properties
123
Displaying DCB Port Properties (CNA)
123
Displaying Ethernet Port Properties (CNA or NIC)
124
Displaying Fcoe Port Properties (CNA)
124
Displaying FC Port Properties (HBA)
125
Displaying Remote Port Properties
125
Displaying Logical Port Properties
126
Displaying Virtual Port Properties
126
Displaying the Port Log
126
Displaying the Port List
127
Performing a Port Query
127
Displaying Port Speed
127
FCP-IM I/O Profiling
128
Enabling FCP-IM Profile through HCM
128
Collecting Teaming Information (CNA or NIC)
128
Displaying Team Data and Statistics through HCM
128
Displaying Configured Team Data through BCU
129
Authentication Settings
129
Displaying Authentication Settings through HCM
129
Displaying Authentication Settings through BCU
130
PHY Module Data
130
Qos Settings (HBA)
130
Determining Qos Settings through HCM
131
Target Rate Limiting Settings (HBA)
131
Determining Target Rate Limiting Settings through BCU
131
Determining Settings through HCM
132
Persistent Binding
132
Displaying Persistent Binding Settings through BCU
133
Displaying Persistent Binding Settings through HCM
133
Adapter Properties
133
CNA Properties
133
HBA Properties
134
Adapter Queries
135
Chapter 4 Performance Optimization
137
In this Chapter
137
Tuning Storage Drivers
137
Linux Tuning
137
Solaris Tuning
138
Windows Tuning
138
Vmware Tuning
140
Tuning Network Drivers (CNA or NIC)
140
Windows Tuning
140
Linux Tuning
141
Vmware Tuning
141
Solaris Tuning
143
Adapter BIOS and Event Message Reference
145
Appendix A Adapter BIOS and Event Message Reference
145
Adapter BIOS Messages
145
Adapter Driver Event Messages
146
Additional References for Isolating Problems
80
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