Honda 1994 Civic Coupe Online Reference Owner's Manual page 194

Honda dealership personnel are
trained professionals. They
should be able to answer all your
questions. If you encounter a
problem that your dealership
does not solve to your
satisfaction, please discuss it with
the dealership's management.
The Service Manager or General
Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the
decision made by the dealership's
management, contact your Honda
Customer Relations Zone Office.
Refer to the U.S. and Canada Zone
Office maps on the following
pages.
Customer Relations Information
When you call or write, please
give us this information:
Vehicle Identification Number
(see page 184).
Name and address of the
dealer who services your car.
Date of purchase.
Mileage on your car.
Your name, address, and
telephone number.
A detailed description of the
problem.
Name of the dealer who sold
the car to you.
Warranty and Customer Relations