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Laipac S911 LOLA Operation Manual

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Document No.:
Document Type:
Security Level:
S911 LOLA Operation Manual
280-UM-001
User Manual
Open
Version 1.82
May 8, 2015
Copyright Laipac Technology Inc.

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Summary of Contents for Laipac S911 LOLA

  • Page 1 Document No.: 280-UM-001 Document Type: User Manual Security Level: Open S911 LOLA Operation Manual Version 1.82 May 8, 2015 Copyright Laipac Technology Inc.
  • Page 2 “LocationNowSuite20130125” 1.50 2013/04/28 Revise all sections based on utility “LocationNowSuite20130426” Add Appendix A “S911 LOLA’s working mode and its usage” V1.1 1.60 2013/10/07 Correct some errors in section 3.2 Standby and 3.3 Sleeping Mode of Appendix A Add section 2.3.3 Alert for improperly installation of SIM card 1.70...

  • Page 3: Table Of Contents

    Laipac Technology Inc. Content 1. Knowing about your S911 LOLA 2. Getting Started 2.1 Setup Summary 2.2 Requested by the set-up process 2.3 SIM Card and its installation 2.4 Charging the Battery 3. Installation of utility software 3.1 Introduction to utility software 3.2 How to get utility software...

  • Page 4: Knowing About Your S911 Lola

    The drawing below shows the locations and names of the physical features with this product Power Button: It is being used for turning on or off the S911 LOLA unit. Turn On the unit: Press this button over 3 seconds, user should feel the vibration and...
  • Page 5 Laipac Technology Inc. SOS Button: It is being used to send SOS alert, pick up/hand up phone and checking unit’s status Send SOS alert: Press this button for over 3 seconds, if user can see the flashing generated by SOS button back light LED, it means this SOS request has been...

  • Page 6: Getting Started

    Laipac Technology Inc. Getting Started Setup Summary The steps below outline what should be accomplished in order to operate LOLA. Detailed descriptions of these steps will be described in the following sections. a. If LOLA has never been set up by using your computer 1.

  • Page 7: Requested By The Set-Up Process

    Smart Phone so that it could not be used on LOLA. (4) For user is using LocationNow.com service platform and in Canada or USA, he can select to use Laipac’s SIM card. 20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com...
  • Page 8 Laipac Technology Inc. 2.3.2 Installation of the SIM Card Following steps below, user can open SIM Card tray and install SIM Card into S911 LOLA. 2.3.3 Alert for improperly installation of SIM card If the SIM card is installed improperly, after LOLA is powered up, it will generate a “beep”...

  • Page 9: Charging The Battery

    Laipac Technology Inc. Charging the Battery Note: To extend the battery life, when user first time uses LOLA, it is requested that he/she should not do battery charging until LOLA reminds user that battery is low with red LED flashing every 5s on the position of GSM indicator.

  • Page 10: Installation Of Utility Software

    Installation of Utility Software 3.1 Introduction to utility software “LocationNow Suite” is a utility software package for all of the major GPS tracking products from Laipac Technology Inc. Mainly, “LocationNow Suite” is able to provide the two functions below ● Configuration ●...

  • Page 11: What Is The Difference Between "Stand-Alone" And "Web-Based

    If the version is lower than the one latest issued by Laipac for this product, utility will pop-up a window to remind user that a new version exists now, user can decide if he wants to update his device to a new one or stay with the current one, refer to section 10.2...

  • Page 12: Installation Of Usb Driver

    Laipac Technology Inc. 4. Installation of USB driver 4.1 Installing USB driver on PC with Windows 7 (Automatically) (1) Ensure LOLA is powered down, then (2) Connect LOLA to computer through the USB cable coming with LOLA. In most of case, If PC screen’s bottom right corner displays hint bubble below It means LOLA’s USB driver has been installed successfully.
  • Page 13 Laipac Technology Inc. Click “Install” Select “Install this driver software anyway” 20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com http://www.laipac.com...
  • Page 14 Laipac Technology Inc. 4.2.2 Installation of USB driver (1) Ensure LOLA is powered down, then (2) Connect LOLA to computer through the USB cable coming with LOLA If PC screen’s bottom right corner displays hint bubble below, it means LOLA’s USB driver has been installed successfully.
  • Page 15 Laipac Technology Inc. (4) It will bring a window below (4) Click utility software icon, either of them below, shown on desktop to run this utility Icon for web-based utility Icon for stand-alone utility (5) Using Micro USB cable to connect LOLA to this computer and reset LOLA (6) At this moment, in the “Device Manager”...

  • Page 16: Installing Usb Driver On Pc With Windows Xp

    Laipac Technology Inc. 4.3 Installing USB driver on PC with Windows XP 4.3.1 Pre-installation Go to Start All Program LocationNow Suite Install Driver Click “Install”, then close the installation menu to complete pre-installation 4.3.2 Installation of USB driver (1) Ensure LOLA is powered down, then (2) Connect LOLA to computer through the USB cable coming with LOLA If you get a “Found New Hardware”...
  • Page 17 Laipac Technology Inc. The device will be detected and will come up with another Windows digital signing warning message just click “Continue Anyway” then click “Finish”. 20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com...

  • Page 18: Enter Into Utility

    Laipac Technology Inc. 5. How to start configuration of your LOLA 5.1 Enter into utility There are 2 ways below to enter into LocationNow Suite utility’s platform menu, see Fig. 5.1 a. Double click icon “LocationNow Suite” on PC’s desktop, or b.

  • Page 19: The First Glance At Locationnow Suite Utility

    Laipac Technology Inc. 5.3 The first glance at LocationNow Suite utility (1) User can click “Proceed to set up” button, or wait while, automatically, user will be brought into utility’s Network operation interface below. Fig. 5.2-2 (2) Utility will read the existing configuration from the connected LOLA automatically.

  • Page 20: An Example Of Configuring Lola

    (3) What service platform has been selected by him? He has selected LocationNow.com, which is from Laipac Technology Inc, but he is not using the SIM card provided by Laipac. For user being in USA and Canada, he could select to use Laipac’s SIM card.

  • Page 21: Configuration On User's Lola

    Laipac Technology Inc. (6) Other services are being requested by this user SOS phone call: When pressing SOS button, LOLA can make phone call to 2 selected phone No. To meet this request, the SIM card should have valid voice service plan and user needs configure these 2 phone numbers in setting item, SOS No.
  • Page 22 Laipac Technology Inc. Fig. 6.2-2 Setting of Functions menu Fig. 6.2-3 Setting of Advance menu 20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com http://www.laipac.com...

  • Page 23: Knowing More About The Utility And Lola

    Laipac Technology Inc. 7. Knowing more about the utility and LOLA 7.1 File operation menu Click icon, user can enter into “File Operation Menu”, which consist of a pull down menu with 5 kinds of selectable function shown in drawing below 7.1.1 Import default file...
  • Page 24 Laipac Technology Inc. 7.1.3 Save file User can use this function to save the utility’s setting to a file under his selected folder on disk. (1) Select “Save file” and use the windows’ file browser to find the folder, here, it is C:/LOLA (2) Type in the file name, such as, “Configuration-1”, in “File name”...
  • Page 25 Laipac Technology Inc. 7.1.4 Import file It is provided that there is a desired LOLA’s configuration file, “Configuration-1.cfg”, on user’s computer. It is under folder C:\ LOLA, user can follow the steps below to load this file into LocationNowSuite utility.
  • Page 26 LocationNow Suite utility software. If user does want to use this access control on his LOLA, he can check with Laipac to find the application note related to this function.

  • Page 27: Network Operation Menu

    Are you using Laipac’s SIM ? For user in US and Canada, if he is using SIM card from Laipac, when he selects “Yes”, utility is able to complete all those setting items requested by “Wireless Service Setup”.
  • Page 28 Laipac Technology Inc. GPRS APN: The Access Point Name is used by your SIM card to connect to the GPRS network. The Access Point is the carrier’s server through which the traffic becomes converted from GSM to GPRS Internet traffic.
  • Page 29 Laipac Technology Inc. 7.2.2 Communication Mode Setup GPRS: As default, General Packet Radio Service (GPRS) has been selected as the primary channel for LOLA to communicate with the remote LBS service platform, such as, LocationNow.com Advance: Only when it is checked out, user can configure the setting items below...
  • Page 30 Laipac Technology Inc. 7.2.3 Web Service Setup Are you using LocationNow.com? If user selects “Yes”, utility will complete this Web Service Setup automatically as below If user selects “No”, he should configure those setting items properly in order to access his desired LBS service platform.
  • Page 31 Laipac Technology Inc. How does LOLA develop TCP/IP connection with remote LBS service platform? When LOLA develops TCP/IP connection with remote LBS service platform, it will try Primary server static IP first, Primary server domain name second, Secondary server static IP third, Secondary server domain name fourth. If none of them works, LOLA will re-attempt this connection sequence repeatedly.
  • Page 32 Laipac Technology Inc. How does LOLA make an emergency phone call? When user presses Panic/SOS button, LOLA can make up to 3 emergency phone calls if those phone No. have been configured by utility or remotely on server side. The dialling sequence is SOS No.->Emergency No.1->Emergency No.

  • Page 33: Function Operation Menu

    Laipac Technology Inc. 7.3 Function operation menu Click icon, user can enter into Function operation menu 7.3.1 Report Interval By Time: This is a user defined value to determine how often the LOLA will report its position using time. By Distance: This is a user defined value to determine how far the LOLA will report using distance.
  • Page 34 Laipac Technology Inc. 7.3.4 G-Sensor Alert By using an internal motion sensor (G-sensor), LOLA is able to sense a strong impact hit or drop hit on itself and send an alert message to remote server and SMS devices. G-sensor Alert:...
  • Page 35 Laipac Technology Inc. 7.3.5 Motion Detection Motion sensor is being used to aid device to detect if LOLA is moving or not. If device has not been moving for a while, device is able to enter into its power saving mode in order to save its battery’s energy.

  • Page 36: Advance Operation Menu

    Cell ID for locating LOLA on his LBS service platform, he can contact his local GSM network service provider to find detail. Also, he can contact to Laipac to ask command for support this function. Currently, Laipac`s LocationNow platform does not support this function yet.
  • Page 37 Laipac Technology Inc. 7.4.3 Working Mode and Carrier Mode Working Mode For using regular GSM/GPRS network service, LOLA is able to work under one of 4 kinds of working mode below • Normal • Stand-by • Sleep • Asset Tracking Depending on user’s application case, he can select one of these four working modes here and set...
  • Page 38 Laipac Technology Inc. c. Set up Sleep Mode When device is under Sleep Mode, it will be waked up every 12 hours. During its wake-up time, it will play the role as it is under its Normal Mode. For detail, refer to Appendix A section 3.2.
  • Page 39 Laipac Technology Inc. When device is under Asset tracking Mode, it will be waked up periodically based on the Time Interval setting here. During its wake-up time, it will play the role as it is under its Normal Mode, refer to Appendix A section 3.4. Also, User can set up when he wants his LOLA to have its first wake-up.
  • Page 40 Laipac Technology Inc. 7.4.5 Audio Why we need adjust the sensitivity of Microphone and volume of the Speaker? Due to restriction of size of LOLA, when making phone to LOLA, the remote side may encounter the echo issue. To reduce the impact of this kind of echo, it is very helpful to adjust sensitivity of Microphone and volume of the Speaker to have them in a proper setting combination.

  • Page 41: Go To Locationnow.com

    Laipac Technology Inc. 8. Go to LocationNow.com User could experience the location based service, coming with S911 LOLA, by using Microsoft IE 9.0 to access LocationNow service platform. Its link is http://www.locationnow.com/locationnow/ Input your authorized login User ID and Password here, then, click “Login”...
  • Page 42 Laipac Technology Inc. 8.1 Device ID, Password and Locator Name After registering the service of LocatioNow.com, user will get a set of unique Device ID, Password and a default Locator Name for his LOLA. Such as, one LOLA’s device ID is 10005008. Password is 99999999 and its default name is People14163543 Device ID and Password are used to communicate with user’s LOLA.
  • Page 43 Laipac Technology Inc. (3) Find the user’s LOLA icon. It could be either in the center or the top left, under the indicator “Group …”, of the Map area (4) Move mouse to point to and click LOLA icon (5) User can change the content of item Locator Name and click “Update” button to have a new Locator Name for his LOLA.

  • Page 44: Request Your Lola's Last Position

    Laipac Technology Inc. Request your LOLA’s last position (1) Move mouse to point to top-left corner, then, select and click the button (2) From the pull-down device list, select and click the Locator Name of user’s LOLA, here, it is LOLA-5008. Now, user should find the last position of your LOLA on the Map.

  • Page 45: Request Your Lola's Current Position

    Laipac Technology Inc. Note: Last position of your LOLA is different with its Current position, refer to section 8.3. It tells user when the last uploading report from LOLA, if its position is available from this report, user is able to see LOLA’s icon in Map area.
  • Page 46 Laipac Technology Inc. (3) Check the following indicator bars on top-right corner, if they are shown as below, it means the LOLA, targeted by user, is likely connected to the server now. (4) Move mouse to point to top-left corner, then, select and click the icon “Locate Now”...
  • Page 47 Laipac Technology Inc. (b) If user sees the pop-up window as below in central part of Map, it means that this request uploading process is not successful. User may try step (4) again. Note: If user continues to fail this operation, it means that the targeted LOLA may have been off-line without informing the LocationNow Server.

  • Page 48: Led Indicator, Vibrator And Unit's Working Status

    Laipac Technology Inc. 9. LED indicator, vibrator and unit’s working status Item GPS LED GSM LED SOS Back light LED Vibrator Operation or unit’s working mode White and Red LED on Insert USB cable and unit is under fast-charging-mode White LED flashing...

  • Page 49: Firmware Update

    (4) If utility detects device has been connected, it will automatically check firmware version on this device. (5) If the version is lower than the one latest issued by Laipac for this product, utility will pop-up a window below to remind user that a new version exists now and it is...
  • Page 50 Laipac Technology Inc. (6) If user wants to download this new firmware, he can click “Yes”, utility will start firmware updating process. When this process is completed successfully, user should see the prompt information below “Success! …” 20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com...

  • Page 51: Update Firmware By Using "Stand-Alone" Utility Software

    Utility will bring out the configuration interface below 10.2 Update firmware by using “stand-alone” utility software (1) Based on the requested LOLA’s firmware version, contact with Laipac to ask the correct utility package. (2) Complete the installation of this new utility, refer to section 3.3...
  • Page 52 Appendix A: Document No.: 280-AN-001 Document Type: Application Note Security Level: Open S911 LOLA’s working mode and its usage Version 1.10 March 21, 2013 Copyright Laipac Technology Inc.
  • Page 53 Laipac Technology Inc. Release History Revision Date Content 1.00 2013/03/21 It is initial release 1.10 2013/04/28 Revise section 2.1 1.20 2014/12/02 Add section 3.4 – Asset Tracking Mode 20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1G5 Canada Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail: info@laipac.com...
  • Page 54 Laipac Technology Inc. Content 1. Introduction to LOLA’s working mode 2. Set up Working Mode 2.1 Set up Working Mode by using LocationNow Suite utility 2.2 Set up Working Mode on LocationNow Service Platform 2.2.1 Enter into operation menu of setting up LOLA’s working mode 2.2.2 Retrieve the current working mode of LOLA...
  • Page 55 Laipac Technology Inc. 1. Introduction to LOLA’s working mode According to the working status of LOLA’s major functional parts below • Central controller • GSM/GPRS communication channel (GSM/GPRS) • GPS receiver (GPS) • Motion sensor (G-sensor) LOLA can be arranged to work at 3 different kinds of working mode below •...
  • Page 56 Laipac Technology Inc. 2.2.1 Enter into operation menu of setting up LOLA’s working mode LOLA’s user can follow the steps below to re-set up his device’s working mode through LocatinNow-V3 (1) Using LocationNow Suite utility software to configure LOLA to point to LocationNow platform.
  • Page 57 Laipac Technology Inc. (b) On top-right corner, it shows It means LocationNow-V3 has communicated with LOLA successfully If LocationNow-V3 is not able to communicate with LOLA successfully, user should check his device’s configuration and ensure his LOLA is not in Sleep Mode.
  • Page 58 Laipac Technology Inc. 2.2.2 Retrieve the current working mode of LOLA (1) Select “Retrieve Mode Status” (2) Click “Send” (3) If On bottom-left corner, it shows (4) Find the current working status, read back from LOLA, in “Working Mode” area, for example, it is Normal Mode being used by LOLA-5008 here.
  • Page 59 Laipac Technology Inc. 2.2.3 Set up Normal or Stand-by Mode The set-up process for “Normal Mode” or “Stand-by Mode” is almost same, the description below is for setting up “Stand-by Mode”. (1) Select “Working Mode” (2) Select the mode user wants to set. Such as, here, user wants to change LOLA- 5008’s working mode, from “Normal mode”...
  • Page 60 Laipac Technology Inc. 2.2.4 Set up Sleep Mode (1) Select “Working Mode” (2) Here, user wants to change LOLA-5008’s working mode, from “Stand-by mode” to “Sleep Mode” (3) Set up the “Twice per day wake up time for sleep mode”...

  • Page 61: Normal Mode

    Laipac Technology Inc. 3. Know more about Working Mode 3.1 Normal Mode Generally speaking, when LOLA is under Normal Mode, it is full functional. Table 3.1 lists its major function under this mode. The description of LOLA`s behavior under Normal Mode, user can find its detail in LOLA`s operation manual.
  • Page 62 Laipac Technology Inc. (4) Turn on GPS (5) During 15 min, if device’s position is able to be fixed by GPS, LOLA will send the second Panic alert message to remote server and SMS device with valid position. For setting up process of remote server, Emergency No.1 and SOS number by means of LocationNow Suite utility, user can find the detail in LOLA Operation Manual.
  • Page 63 Laipac Technology Inc. 3.3 Sleep Mode Major Function Parts LOLA`s major function under Sleep Mode Part Name Working status Central Idle during sleep 1. When following alerts generate, uploading alert message controller Full speed during wake-up to remote server or SMS device, •Impact...

  • Page 64: Working Mode

    Laipac Technology Inc. 3.4 Asset Tracking Mode Major Function Parts LOLA`s major function under Sleep Mode Part Name Working status Central Idle during deep sleep 8. Based on report time interval, LOLA will be waked up controller Full speed during wake-up periodically.

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