Troubleshooting - Maytag MET3800XW1 Use And Care Manual

TROUBLESHOOTING - WASHER
if you experience
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
In U.S.A. www.maytag.com/help - In Canada www.maytag.ca.
Possible Causes Solution
Check the following for Feet may not be in contact with the
proper installation or floor and locked.
see "Using Your
Washer" section. Washer/dryer may not be level.
Clicking or metallic noises
Gurgling or humming
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
Washer is in sensing spin. Humming
Check the following for Washer not level.
proper installation:
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks or
clogged sink or drain.
Washer not loaded as
recommended.
Check for proper water supply.
Washer won't run
or fill, washer stops
working
Front and rear feet must be in firm contact with floor, and
washer/dryer must be level to operate properly.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer/dryer will reduce
sound.
See "Level the Washer/Dryer" in Installation Instructions.
Load dry items in loose heaps evenly around basket wall. Adding
wet items to washer or adding more water to basket could
unbalance washer.
Do not tightly pack. Avoid washing single items.
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the Spin cycle.
You may hear the hum of the sensing spins after you have started
the washer. This is normal.
Water may splash off basket if washer is not level. Check that load
is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
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