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ICE AND WATER
PossibleCauses and/or Recommended Solutions
Ice dispenser
will not operate
properly
•
Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer
door must be closed in order to operate the dispenser.)
•
New installation - After connecting the refrigerator
to a water source, flush the water system. (See "Water
and Ice Dispensers.") Wait 24 hours for ice production
to begin. Wait 72 hours for full ice production.
Discard the first three batches of ice produced.
•
Ice maker is not turned on, or ice bin is not installed correctly
- Turn on the ice maker and make sure the
ice storage bin is firmly in position. See "Ice Maker and Storage Bin."
•
Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery chute - Remove
or separate the clogged
ice, using a plastic utensil if necessary. Clean the ice delivery chute and the
bottom of the ice storage bin using a warm damp cloth, then dry both thoroughly.
To avoid clogging and
to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery
chute every 2 weeks.
•
Wrong
ice has been added to the storage bin - Use only ice cubes produced
by the current ice maker.
•
Dispenser is locked - Unlock the dispenser. See "Water
and Ice Dispensers."
•
Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door,
temporarily
switch from crushed ice to cubed ice to clear the jam.
•
Dispenser pad/lever
has been pressed too long - Ice will automatically
stop dispensing. Wait a few
minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice
bin, not through the dispenser.
•
Water
pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home affects
the flow from the dispenser. See "Water
Supply Requirements."
•
Water
filter is clogged
or incorrectly
installed - Replace filter or reinstall it correctly. See "Water
Filtration System."
Ice or water
has
an off-taste,
odor,
or gray
color
•
New plumbing connections - New plumbing connections can result in off-flavored
or discolored
ice or
water. This problem should go away over time.
•
Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to
produce new ice.
•
Odor has transferred
from food - Use airtight moisture-proof
packaging
to store food.
•
Use of non-recommended
water supply line - Odors and tastes can transfer from certain materials used in
non-recommended
water supply lines. Use only a recommended
water supply line. See "Water
Supply
Requirements."
•
There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to
remove the minerals.
Water
filter was recently installed or replaced - Gray or dark discoloration
in ice or water indicates that
the water filtration
system needs additional
flushing. See "Water
and Ice Dispensers."
Water
dispenser
will not operate
properly
•
Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer
door must be closed in order to operate the dispenser.)
•
Refrigerator
is not connected to a water supply, or the water supply shutoff valve is not
turned on - Connect the refrigerator
to a water supply and make sure the water shutoff valve is
fully open.
•
Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten
the water line.
•
Water
pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home affects
the flow from the dispenser. See "Water
Supply Requirements."
•
New installation - After connecting the refrigerator
to a water source, flush the water system. See "Water
and Ice Dispensers."
•
Dispenser is locked - Unlock the dispenser. See "Water
and Ice Dispensers."
•
Water
filter is clogged
or incorrectly installed - Replace filter or reinstall it correctly. See "Water
Filtration System."
•
A reverse osmosis water filtration system is connected to your cold water supply - This can decrease
water pressure. See "Water
Supply Requirements."
NOTE. If questions remain regarding
water pressure, contact a licensed, qualified
plumber.
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