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To force your device to restart
1
Press and hold down the power key
2
In the menu that opens, tap Restart, then tap OK to confirm. The device
restarts automatically.
To force the device to shut down
1
Detach the cover of the nano SIM card and memory card slots.
2
Using the tip of a pen or a similar object, press the OFF button.
Do not use overly sharp objects that could damage the OFF button.
To perform a factory data reset
To avoid permanent damage to your device, do not restart your device while a reset procedure
is underway.
1
Before you start, make sure to back up any important data that is saved on the
internal memory of your device to a memory card or other non-internal
memory.
2
From your Home screen, tap
3
Find and tap Settings > Backup & reset > Factory data reset.
4
To delete information such as music and pictures from your internal storage,
mark the relevant checkbox.
5
Tap Erase everything.
6
If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
7
To confirm, tap Erase everything.
Your device does not revert to an earlier software version of Android™ even if you perform a
factory data reset.
If you forget your screen unlock password, PIN or pattern in step 6, you can use the device
repair feature in PC Companion or Sony Bridge for Mac to erase the security layer. By running
the repair feature, you are reinstalling software for your device and you may lose some
personal data in the process.
Warranty, SAR and usage guidelines
For information about warranty, SAR (Specific Absorption Rate) and safety guidelines,
please read the Important information provided in the Setup guide in your device.
Recycling your device
Got an old device lying around the house? Why not recycle it? By doing so, you will
help us reuse its materials and components, and you'll protect the environment, too!
Find out more about the recycling options in your region at
www.sonymobile.com/recycle .
Limitations to services and features
Some of the services and features described in this User guide are not supported in
all countries/regions or by all networks and/or service providers in all areas. Without
limitation, this applies to the GSM International Emergency Number, 112. Please
contact your network operator or service provider to determine availability of any
specific service or feature and whether additional access or usage fees apply.
This is an Internet version of this publication. © Print only for private use.
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