Related Manuals for Motorola EWP3000 Series
Summary of Contents for Motorola EWP3000 Series
- Page 1 Total Enterprise Access & Mobility (TEAM) Business VoWLAN Smartphone EWP1000, EWP2000 & EWP3000 Series User’s Guide...
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Page 3: Table Of Contents
....... . . 25 EWP3000 series ......5 turn handset on &... - Page 4 receive a PTT call ......37 fixed dialing 47 PTT call request ......38 display .
- Page 5 entertainment ......78 message options 59 send a message......60 web browser .
- Page 6 network connections......89 calendar........90 calculator.
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Page 7: About This Guide
about this guide This guide introduces you to the operation and features of your new Enterprise WiFi Phone - EWP. The guide is divided into following main sections: • Section 1: “essentials” • Section 8: “bar code capture” • Section 2: “basics” •... -
Page 8: General Description
The TEAM VoWLAN smartphone is available in three models, professional EWP1000 series, and the semi-rugged EWP2000 and EWP3000 series. All models have identical qualities, but differ in appearance. The EWP3000 series is a Windows Mobile® 6.5 based device, and adds an integrated camera that can capture 1D/2D bar codes and take pictures. -
Page 9: Basic Features
basic features Speaker/Voice recognition k EWP1000 series Lanyard point ID label window Keypad illumination sensor Holster latches Upper microphone Earpice Volume Headset Jack up/down (supports PTT) Navigation key PTT button Select key Left soft key Right soft key Programmable Home key Back key Power/End key Wall charger... -
Page 10: Ewp2000 Series
Speaker/Voice recognition key EWP2000 series Lanyard point Headset Jack Battery door release (supports PTT) ID label window Holster latches Light sensor Upper microphone Volume up/down Navigation key Select key PTT button Right soft Left soft key Programmable Back key Home key Wall Charger Power/End Call/Answer... -
Page 11: Ewp3000 Series
Lanyard point EWP3000 series Headset Jack Speaker/Voice recognition key (supports PTT) Camera aimer Camera lens Camera flash Light sensor Holster latches Upper microphone Volume Earpiece up/down PTT button Scan/Team Navigation Select key express private call Right soft response key Left soft key... -
Page 12: The Home Screen
home screen The home screen gives you all your latest information in one place. It’s what you see when you turn on the EWP or when you press X. It looks like this: Quick Start . Press and hold the Power/End key to turn on your EWP. -
Page 13: The Programs Screen
programs screen Contacts Windows Live Messenger ActiveSync Speed Dial Games User Login Settings Voice Recognition Phone, Sounds, Profiles, Text Input Settings, Display, Clock & Alarm, VPN (Virtual Private Networking) Connections, Security, Remove Programs, Power Management, Phone Accessibility, Accessibility, Regional Settings, Owner Windows Live Information, Phone Information, Packet Data, Error Reporting, About, Customer... - Page 14 © 2010 by Motorola, Inc. All rights reserved. Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or No part of this publication may be reproduced or used in any form, application described herein.
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Page 15: Software Copyright Notice
Furthermore, the purchase of the www.motorola.com/enterprisemobility/warranty go to: Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the Service Information copyrights, patents, or patent applications of Motorola or any If you have a problem using the equipment, contact your facility’s... -
Page 16: Approved Accessories
• SNN5793A Extra Capacity Battery 1750 mAh (14.5 hours typical operation; for use with EWP1000, EWP2000 & • DCH1001 Desktop Charger – Single Device – EU, APAC, EWP3000 series). LATAM (only includes mini USB data cable - SKN6371C); requires travel charger which is included with the EWP. -
Page 17: Safety And General Information
Personalization battery in a fire. • SYN2682A EWP1000 Series Carry Case with Clip Note: In Switzerland, Annex 2.15 of SR 814.81 applies to • SYN2685A EWP2000 & EWP3000 Series Carry Case with batteries. Clip • SYN2679A Universal Pouch • SYN2678A Coil Cord Lanyard To order accessories outside of your organization, log on to our www.motorola.com/store... -
Page 18: Choking Hazards
Your battery, charger or EWP may contain symbols, defined as Choking Hazards follows: Your EWP or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your EWP Symbol & Definition and its accessories away from small children. Important safety information follows. -
Page 19: Repetitive Motion
Product Safety and RF Exposure Before using this device, read the product safety and 032374o RF exposure leaflet, Motorola publication Number 6802983C16 included with this EWP. The leaflet contains important operating instructions for safe usage and RF energy awareness and control information for compliance with RF energy exposure limits in applicable national and international standards. -
Page 20: Grant Of Equipment Authorization
FCC Notice BEFORE USING THIS EWP, READ the product Regulatory Guide LEAFLET, Motorola publication Number 6802987C35 Radio Network Freq Band Rated Power included with this EWP. 802.11a WLAN 5.15-5.25 GHz 15.8mW at 54Mbps 5.25-5.35 GHz Country Approvals 5.47-5.725 GHz... - Page 21 Changes or modifications made in the EWP, not expressly approved These limits are designed to provide reasonable protection against by Motorola, will void the user's authority to operate the equipment. harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not...
- Page 22 • Italy requires a user license for outside usage Statement of Compliance Motorola, Inc., hereby, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A Declaration of Conformity may be obtained www.motorola.com/enterprisemobility/doc...
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Page 23: Use And Care
use and care use and care To care for your EWP, please keep it away from the following: liquids of any kind dust and dirt Do not expose your EWP to water, rain, Do not expose your EWP to dust, dirt, sand, extreme humidity, sweat, or other moisture. -
Page 24: Caring For The Environment By Recycling
Note: To avoid damaging your EWP, carry it in an approved holster or case rather than a pocket, purse, or bag. See "approved accessories" for approved list of compatible "Motorola Original" accessories. cycling Information caring for the environment by disposal of your EWP and... -
Page 25: Essentials
essentials EWP1000 series battery removal EWP2000 series battery removal 1 With the EWP powered off, press the battery door 1 With the EWP powered off, press the battery door release. release. 2 Slide and remove the battery door. 2 Slide and remove the battery door. 3 Press the battery from the side and lift it out. -
Page 26: Ewp3000 Series Battery Removal
EWP3000 series battery removal battery charging 1 With the EWP powered off, press the battery door New batteries are release. not fully charged. Plug the Rapid 2 Slide and remove the battery door. Wall Charger into Pull the battery removal strip to lift out the battery. -
Page 27: Battery Life Conservation
When the backlight is off, the display is visible but Important: When using a USB cable to charge or work dim. with the EWP, make sure using Motorola approved mini Note: Close unused programs, from the home USB cable. screen, press: Start > All Programs >... -
Page 28: Battery Tips
Contact your organization or local note the following: 032375o recycling center for proper battery disposal. • Always use Motorola Original batteries and chargers. The warranty does not Warning: Never dispose of batteries in a fire because cover damage caused by non-Motorola they may explode. -
Page 29: Storage Card
storage card Caution: Do not bend or scratch your memory card. Keep it away from static electricity, water, and dirt. Use an optional microSD card with up to 2GB to expand the available storage space. This secure digital card stores your mail attachments, images, music, text messages, etc. -
Page 30: Basics
basics turn handset on & off username and passwords 1 To turn on your EWP, When turning on your EWP for the first time, perform the following: Press you may need to set your username and and hold for one second, password to access the network. - Page 31 recently used programs and view the system Note: Your home screen can look different than this one. service indications. Tip: To change the EWP’s profile, press and hold X to open the Quick List menu, then scroll to select a profile (such as Silent, Vibrate, Outdoor, or Automatic).
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Page 32: To Find A Menu Feature
to find a menu feature system status indications To navigate to a menu feature on your EWP, The system status row indications appear at look for the “Find it” instruction in the guide. the top left of the Home screen. The following example instruct you how to look for a received call: Find it: Press: Start >... -
Page 33: Ewp Status Indications
EWP status indications PTT Speakerphone is turned on. PTT speakerphone is turned off. The EWP status indications row appear at the top right of the Home screen. Ring profile is set to silent. Ring profile is set to vibrate. < New Voicemail EWP status indications... -
Page 34: Text Entry
text entry Entry modes indicator display switching of the letters, word completion, numbers, capitalization, You can enter text into your EWP using the etc. (see“Letter, word completion and numeric mode” on page 29) traditional method of pressing a key several times for each character. - Page 35 Letter, word completion and numeric mode 2 Select a symbol or a special character. When done, the EWP returns to previous text mode. Default mode is Letters . To change Enter space - Swiftly press #. modes to either word completion , press and hold * for 2 numbers Delete text - Press...
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Page 36: Volume Control
To enable prediction, hold select Setup When you are and use S and check Word Completion. To on a phone call, Volume turn off text prediction, press: Start > Settings press volume up/down > Text Input Settings and uncheck Word up/down keys to keys Completion. -
Page 37: Speakerphone Controls
speakerphone controls You can also activate Speaker/Voice the speakerphone recognition key Turning on speakerphone makes incoming during a call by sound come out of the phone’s speaker briefly pressing the instead of the earpiece. Speakerphone is Speaker/Voice available whenever you are on an active recognition key to phone call. -
Page 38: Lock & Unlock Ewp
lock & unlock EWP (4-digit number) or strong alphanumeric. Note: A hard-to-guess password consists of at You can manually lock your EWP to prevent least 7 characters, including uppercase and accidental keypresses. lowercase letters, numerals, and punctuation. To lock your EWP, press and hold X until 3 Enter and confirm your password. -
Page 39: Calling
calling make a phone call 2 Use the navigation key To place a phone call from S to scroll to a the home screen, enter a contact name and phone number and press N. press the center key s to select. Note: Your system may not support _ , @ _ , @... -
Page 40: Answer A Call
2 Press Menu > View by > Company. • To put a call on hold, press Menu > Hold. To return to the call, press the left soft key that Note: In order to have a company phone list, phone displays Resume. -
Page 41: Receive A Ptt Call
2 Press the navigation key S to scroll to a contact Note: The PTT call defaults through your speakerphone. To toggle to earpiece, press the name. Speaker/Voice recognition key a. Note: a contact name may have several listed phone numbers - select the PTT number To place a PTT call from the home screen 1 Enter the phone 3 Press and hold the PTT button on the left side of... -
Page 42: Ptt Call Request
send a PTT call request 3 Begin talking after your EWP emits a chirping sound. 1 Enter the number you want to call or select the 4 Release the PTT button to listen. number as you would when making a phone call. PTT call request 2 Select Menu >... -
Page 43: Ptt Group Call
Note: Call History list stores PTT call requests that you 2 Scroll to the talkgroup you want to call. have received. The requests appear as Missed PTT Call 3 Press and hold the PTT button. "PTT Group Call requests and remain in the Call History list until you Connected". -
Page 44: Store A Phone Number
1 From the Home screen, press: Contacts. 4 Press and hold the PTT button. 2 Scroll to the Talkgroup you want to join. 5 Begin talking after your EWP emits a chirping sound. 3 Press the center key s to select. 6 Release the PTT button to listen. -
Page 45: Conference Call
• Press: Menu > Insert Pause to insert a Note: This feature may not be available on your phone. 2-second pause (shows as a p) Please contact your system administrator. • Press: Menu > Insert Wait to instruct your While connected to a call perform the EWP to prompt before dialing the remaining following: digits (shows as a w). -
Page 46: Conference Call
1 To answer the second call, scroll to the second call displayed on the screen and press N. The first call switches to hold. 2 Scroll between the desired calls and press the left soft key Join to switch between the calls. 3 Press: Menu >... -
Page 47: Customize
customize profiles Note: The Automatic profile is the same as Normal, except that it automatically switches to Vibrate due to Each profile uses a different set of sounds, an event stored in your Calendar. ring styles, earpiece volume settings, or To choose your profile: vibrations for incoming calls and other events. -
Page 48: Download A Sound File
Ring tone, Reminders, New e-mail, New text 2 Press: Menu > File > Copy to and select message, New voice message, New instant Application Data > Sounds. message, Alarm clock, PTT Call Request, Note: If the sound file is not located in the My Exclamation, Question, Warnings, Keypad Documents folder, go to the folder where the sound control. -
Page 49: Time & Date
time & date You can specify the time and date style by changing the regional settings. Press: Start Your system administrator usually sets the > Settings > Regional Settings. time and date on your EWP. To change it manually: phone Find it: Press: Start >... -
Page 50: Auto Answer
To select your active PTT Group: Use the Call forwarding sends your incoming calls to navigation key S to select a group and voicemail or a custom phone number you press: Done. specify. You can set your EWP to forward missed calls when your EWP does not reply, auto answer busy, unavailable or always upon an incoming... -
Page 51: Caller Id
caller ID DTMF Find it: Press: Start > Settings > Phone > Caller Find it: Press: Start > Settings > Phone > DTMF. Dual-tone multi-frequency (DTMF) is used for This option displays your phone number or tone dialing and signaling telephone name on the called party screen during the networks. -
Page 52: Display
display options Time out Select the time Set a photo or picture as a wallpaper interval before the (background) image or change your layout display returns to the and color scheme on your home screen. home screen, or Find it: Press: Start > Settings > Display Never. -
Page 53: Backlight
backlight 3 In ActiveSync on your PC, select Explore and double-click My Windows® Mobile device. Your EWP automatically adjusts the display 4 Double click My Documents, then double click brightness when you move between bright My Pictures and paste the image into that folder. and dark environments. -
Page 54: Answer Options
EWP enters standby. During applications are available on the Internet. For standby, very little power is being consumed. more information, see the downloads catalog on the Motorola Support Web site at: • Smart Backlight: enable to automatically , or see your system www.hellomoto.com increase the display illumination in daylight administrator. -
Page 55: Task Manager
task manager To see what programs are running (active) on your EWP or stop a specific program from running, use the Task Manager. Find it: On the home screen, press: Start > Accessories > Task Manager. Tip: Need to stop running a program? In Task Manager, select the program and press: End Task. -
Page 56: Managing Calls
managing calls To make and answer calls, see page 33. • To see call details (like time and date), press the center key s. turn off ringer • To see Menu Options, select Menu from the You can use the up/down volume keys to turn Call History view. -
Page 57: Redial
options options E-mail Send an e-mail Filter Filter by: Missed calls, message to this Incoming calls, contact (if you already Outgoing calls. have the contact’s For example, When e-mail address). you filter the list for all Delete Delete this call from Missed Calls, it will the Call History. -
Page 58: View Missed Calls
When you hear a busy signal and you see not available. Call Failed, Number Busy, press to redial You can set your EWP to play a distinctive the number. When the call goes through, your ringer ID for specific entries stored in your EWP rings or vibrates once, shows contacts(See page 82). -
Page 59: Set Speed Dial Numbers
To view a list of assigned speed dial numbers: You can delete a speed dial entry. press, Start > Speed dial. Find it: Press: Start > Speed dial, scroll to the entry, then press: Menu > Delete. set speed dial numbers set menu shortcuts to speed dial You can set the speed dial to call the entries in your EWP’s contact list:... -
Page 60: Voicemail
transfer a call Note: Your organization may add a Voicemail shortcut you cannot delete. During an active call: voicemail 1 Press: Transfer. Your network stores the voicemail messages 2 Enter the phone number you want to transfer the you receive. call to. -
Page 61: In-Call Notifications
5 Press Done. • A pop-up notification is displayed on the screen. in-call notifications • A notification tune is played In-call notifications may include: When you receive a message during a phone • New Voicemail(s) or PTT call, your EWP notifies you with pop-up text on the display and a notification •... - Page 62 2 Press the center key s. 3 Press the PTT button to answer (the active call is placed on hold). 4 Press Resume to resume the call on hold. managing calls...
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Page 63: E-Mail & Messages
e-mail & messages To set up e-mail on your EWP refer to your To read a message: Press the navigation key S to scroll to the message system administrator at your organization. and press the center key s to open it. receive &... -
Page 64: Message Options
message options document opens, you can move around the page using the navigation key S. To delete, save, reply, or forward the • Excel spreadsheets: Select cells and enter messages, use these quick steps from the numbers or text. Press Menu for the following Inbox with a message selected or when options: save, cut, copy, paste, find, delete, etc. -
Page 65: Send A Message
send a message 4 Press Send. Tip: In an e-mail message, you can insert a You can send two types of messages: text picture, voice note or file in the message. On the messages or email messages. message area, press: Menu > Insert > Picture or Find it: Press: Start >... - Page 66 without having to store the information directly 4 Scroll through the list of entries that appears. When to your EWP. you locate your contact, press to make a call. Note: GAL information is an option enabled by your Note: Although the entire GAL cannot be stored on your EWP, once the contact is found, you can add organization.
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Page 67: Messaging Quick Reference
messaging quick reference features create and send e-mail Note: Some features might not work if you set up your e-mail account manually (without the e-mail setup Press: Start > Messaging > Menu wizard). (e-mail account), and press New To add a picture, voice note, or file to an features e-mail message, open the message area send text message... - Page 68 features features create and add an e-mail signature view attachment Press: Start > Messaging While viewing the message, use the center key s to select the attachment. > (e-mail account), and press Menu > Tools > Options > Signatures Note: You can view attachments only for file types Scroll to the account for which you are that are supported by the EWP.
- Page 69 features features download message objects download complete e-mail messages When an e-mail message includes an Press: Start > Messaging attachment, open the message and the > (e-mail account). Scroll to the message name of the attachment will appear and press: Menu > Download Message. highlighted.
- Page 70 features features mark a folder for synchronization view status of sent e-mail When you synchronize your e-mail account Press: Start > Messaging > (e-mail account) with your PC, the same Inbox folders that Menu > Folders > Outbox. are in Outlook on your PC are created on Messages in the Outbox have not been your EWP.
- Page 71 features features manually send and receive e-mail empty deleted items folder Press: Start > Messaging Press: Start > Messaging > (e-mail account), and press: Menu > (e-mail account), press: Menu > Folders, > Send/Receive. scroll to Deleted items and press: Menu >...
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Page 72: Camera
camera take & send a photo 1 Point the camera lens at the photo subject. 2 Press e or the center key s to take a photo. 1 Press Start > All Programs Pictures & Your phone saves the picture and shows it in the Videos. -
Page 73: Via Bluetooth
• To send the photo by E-mail, select Send > E-mail. • To send the photo by Bluetooth, select Send via Bluetooth. • To use the picture as the home screen, select Use as Home Screen. • To edit the picture, select Edit. •... -
Page 74: Bar Code Capture
bar code capture The EWP offers 1D/2D bar code capture Note: Your EWP may be set to project a red aimer line using the color digital camera. across the bar code. In such case, ensure that the red line crosses the entire bar code. capture a bar code 4 The EWP beeps to indicate that a bar code has 1 Press and release the... - Page 75 - Press & Release: Press and release the • To project flash illumination from the EWP Scan key to trigger bar code scanning. during bar code scan, check the Illumination box. • To change the Aiming Mode, select: - Normal: When the Scan key is pressed, a red cross pattern is shown on the screen.
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Page 76: Connections
connections PTT & stereo headsets Bluetooth™ headset Use your Audio/PTT Your EWP supports Bluetooth wireless pairing jack to plug in an (also called linking or bonding). You can pair optional hands-free your EWP with a Bluetooth headset to PTT headset. For perform hands-free calls and playing audio. -
Page 77: Pair With A Headset Or Handsfree Device
3 Turn the headset on and place it in pairing mode (Refer to the Bluetooth pairing instructions included pair with a headset or handsfree with the headset.). When using a Motorola headset, device press and hold the Call button of the headset for 5 seconds. -
Page 78: Send Objects To Another Device
When your headset successfully pairs, the 3 Press Send. indicator light changes from steady to flashing 4 Select the name of the device to send the file. blue. After you have successfully paired your 5 To cancel sending an item, press: Menu phone and headset, you do not need to repeat >... -
Page 79: Synchronize
features features connect to recognized device edit device properties / change device name Connect to a recognized handsfree device: Edit the properties of a recognized device: Press: Start > Bluetooth > Bluetooth Manager > Hands-free Press: Start > Bluetooth > > Bluetooth >... -
Page 80: Sync Over The Air
sync over the air sync with a computer Once you enter your organization, EWP You can use Microsoft® ActiveSync sync’s over the air (OTA) directly with your version 4.5 or above, or Windows® Mobile company’s wireless network. The network Device Center to synchronize information compares your EWP’s contact information, between your EWP and a computer. -
Page 81: Sync With A Cable Connection
your computer, verify that your computer and operating Note: For information about connections (Bluetooth™, system meet the minimum requirements stated on the VPN, and Web browser), (See page 70). CD-ROM sleeve of the synchronization software or When you finish the wizard, ActiveSync starts Microsoft Windows®... -
Page 82: Sync With Bluetooth™ Connection
2 Connect your EWP to your PC using a USB cable. Ensure that the EWP and PC are within close range (within 30 feet). If this is the first time you have connected to this PC using Bluetooth wireless, you must complete the Bluetooth wizard on the EWP and set up a Bluetooth partnership with the PC before synchronizing. - Page 83 5 Press: Start > ActiveSync. 6 Select Menu > Connect via Bluetooth. 7 Select Add. 8 Press: Search. 9 Press: Select to connect the headset. 10 When prompted, enter the device passkey provided with your PC (such as 0000) and press Accept. 11 When finished, Press: Start >...
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Page 84: Entertainment
entertainment web browser Note: Not all Web file formats are supported. • To go to a new web page, Enter the address in Note: Web access is an option enabled by your the address bar and press the center key s. organization. - Page 85 view stored pictures To view stored pictures in your EWP, perform the following: 1 Press: Start > Pictures & Videos. 2 In the picture viewfinder press: Menu > Options 3 The Options screen includes the following options: option General Determine default picture sizes for e-mail and rotating picture settings.
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Page 86: Other Features
other features programmable key TTY calls features features Briefly press the programmable key to go Set up your phone for use with an optional back to your previous screen. TTY device: Connect TTY device to the phone’s Press and hold the Headset Jack and press Start >... -
Page 87: Advanced Calling
advanced calling features voice dial features To voice dial, press Speaker/Voice call forwarding and hold the recognition key Speaker/Voice Set up or cancel call forwarding: recognition key a Press: Start > Settings > Phone for two seconds. > Call Forwarding When prompted, say “Call,”... -
Page 88: Contacts
features features call a phone number in a edit contact message Press: Start > Contacts, scroll to a contact, then press: Menu > Edit E-mail or text messages can contain phone numbers that have an underline, like a Web set ringer ID for a contact site hyperlink. -
Page 89: Set Picture Id For Contact
features features set picture ID for contact send contact to another device Assign a photo or picture to appear when Use a Bluetooth™ connection to send a you receive a call from an entry: contact to another EWP, computer, or Bluetooth headset: Press: Start >... -
Page 90: Personalizing
personalizing features accessibility features You can set system font size, multipress language time-out, confirmation time-out, and PTT Call Requests: Set menu language: Press: Start > Settings > Accessibility and Press: Start > Settings > Regional Settings select an option. Note: You must turn your EWP off and on again for the changes to take effect. -
Page 91: Ring Volume
features features ring volume sounds To change the default sounds for ring tone, Press: Start > Settings > Profiles reminders, new messages, alarm clock, or Highlight the desired profile and press: keypad controls: Menu > Edit Press: Start > Settings > Sounds and Under Ring Volume, press: the select an option. -
Page 92: Call Times
features features owner information master clear It is recommended to enter and check your Master clear erases all information you owner information. It lets someone return have entered (including contacts and the EWP to you if you lose it: calendar events) and content you have downloaded (including photos and sounds) Press: Start >... -
Page 93: Network Connections
network connections The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by features your service provider. For billing information, create proxy, Virtual Private Network contact your service provider. (VPN), or dial-up network features A Virtual Private Network allows you to... -
Page 94: Calendar
calendar features view calendar event features Press: Start > Calendar to open the add new calendar event calendar for today. Press: Start > Calendar, and press: • To see days before or after today, press the Menu > New Appointment navigation key S left or right. - Page 95 features features calendar event reminder send calendar event to another device The default reminder time for tasks and Use a Bluetooth™ connection to send a calendar items is 15 minutes. To change calendar event to another EWP, computer, this default perform the following: or device: Press: Start >...
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Page 96: Calculator
internet security features respond to a meeting request features You can receive and respond to meeting manage certificates requests on your EWP in a similar manner as you do in Outlook on your PC. Enable or disable Internet access certificates stored on your EWP: Press: Start >... -
Page 97: Smartphone Administration Data
smartphone administration data features To configure the your EWP to work with the features wireless system of your organization: phone information Press: Start > Settings > Connections > Your system administrator might ask you to Domain Enroll. access administration data on your phone Note: To enroll you will need the enrolment password for troubleshooting purposes. -
Page 98: Fun & Games
fun & games features play games on your EWP features Press: Start > Games access pictures start Web browser Press: Start > Pictures & Videos Press: Start > Internet Explorer access sounds For more information about Internet Manage ring tones and music that you have Explorer Mobile, see page 85. - Page 99 maintenance & troubleshooting Maintaining the EWP • Periodically replace the rechargeable battery to ensure maximum battery life and product For trouble-free service, observe the following performance. Battery life depends on individual tips when using the EWP: usage patterns. • Protect the EWP from temperature extremes. •...
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Page 100: Troubleshooting
troubleshooting Review the following problems and descriptions to assist in troubleshooting your EWP. Problem Possible Cause and Solution EWP does not turn on. • Battery not charged. Charge or replace the battery in the EWP. • Battery not installed properly. Remove the battery and then place it back again. - Page 101 Bar code can not be • Ensure the camera window is clean and not obstructed. captured. • Enable bar code scan (see “capture options” on page 68). • Unreadable bar code. Ensure the symbol is not defaced. • Distance between exit window and bar code is incorrect. Place the EWP within proper scanning range.
- Page 102 The EWP does not • Make sure to press after entering the phone number. dial. • Verify that Full Service is shown on the Home screen. The Full Service indication shows that your EWP is connected to the wireless network. •...
- Page 103 Not enough memory to To view the remaining space in the EWP memory. perform operation. The Press: Start > System tools > Memory Manager. Press: Menu > Clear EWP requires to delete Temporary files to free some memory. You can also clear all your memory.
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Page 104: Service & Repair
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. -
Page 105: Motorola Limited Warranty For
Product Accessories - One (1) Year II. General Provisions Motorola, at its option, will at no charge either repair the Product This warranty sets forth the full extent of MOTOROLA’s (with new or reconditioned parts), replace it (with a new or responsibilities regarding the Product. - Page 106 Warranty service will be provided by Motorola through one of its show evidence of tampering. authorized warranty service locations. If you first contact the...
- Page 107 No other use including, without B. that MOTOROLA will have sole control of the defense of such limitation, alteration, modification, reproduction, distribution, or suit and all negotiations for its settlement or compromise; and reverse engineering of such MOTOROLA software or exercise of C.
- Page 108 VII. Governing Law This Warranty is governed by the laws of the State of Illinois, USA. EPS – 48759 – O service & repair...
- Page 109 THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). 1.3. Back-up Copy. If Motorola has not included a back-up copy of the DEVICE Software with the DEVICE, you may make a single 1. GRANT OF SOFTWARE LICENSE. This EULA grants you the back-up copy of the DEVICE Software.
- Page 110 DEVICE, and (ii) the EULA for Microsoft Outlook® 7. Software Transfer. You may not permanently transfer any of your 2002 is between Motorola and the end user - not between the PC rights under this EULA with regard to the DEVICE Software or manufacturer and end user.
- Page 111 11. Internet Gaming/Update Features. If the SOFTWARE provides, third party site by Motorola, Licensor, or their affiliates or and you choose to utilize, the Internet gaming or update features subsidiaries.
- Page 112 SOFTWARE ("Supplemental Components"). means, and labeled "For Upgrade Purposes Only" or "For Recovery 14.1. If Motorola, or its subsidiaries or affiliates, provides or Purposes Only", you may (i) install and use one copy of such makes available to you Supplemental Components and no other...
- Page 113 NOT provided by Licensor, its parent corporation, or their affiliates or subsidiaries. 19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE.
- Page 114 service & repair...
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Page 115: Physical Characteristics
specifications Physical Characteristics Display: 2.0” Transmissive + Micro-reflective (TMR); 256K colors, 320 W x Dimensions: 240 L (QVGA size) with backlight brightness control (light sensor) EWP1000 (Standard Battery): 4.72 in. L x 2.05 in. W .68 in. D/ Backlight: 120mm L x 52mm W x 17.2mm D White LED backlight EWP1100 (Expanded Capacity Battery): 4.72 in. - Page 116 128MB RAM/256MB ROM / MicroSD with upto 2GB (not provided) EWP1000 series, EWP2000 series and EWP3100 models passed Interface Applications: flammability test USB 2.0 Integrated Motorola TEAM telephony and push-to-talk Dust: (PTT) client; Voice recognition EWP2000 and EWP3100 - MIL810F 510.4, III...
- Page 117 Max Data Rate: Electrical Safety: Bluetooth: 3 Mbps, 802.11b: 11 Mbps, 802.11a,g: 54 Mbps IEC/EN 60950-1 Antenna Type: Eye Safety for EWP3000 Series: Single-band omni-direction antenna for Bluetooth; dual-band IEC/EN 60825-1:2001 Class 1, omni-directional antenna for Wi-Fi IEC/EN 62471:2008 Exempt Class...
- Page 118 Communications (Electromagnetic Radiation IP PBX: Cisco, Avaya, Nortel, Toshiba, Mitel - Human Exposure) Standard Infrastructure AP compliance: EMI/RFI: Motorola, Cisco • 47 CFR §15.247, RSS-210 Camera • 47 CFR §15.203 & RSS - Gen. Section 7.1.4 Resolution: • 47 CFR §15.109/209 & RSS-GEN section 7.2.3.2 3.2 Mega pixel with flash and auto focus...
- Page 119 index Numerics auto-lock phone 1D/2D bar code capture 69 background 47 access 94 backlight 48 accessibility 86 bar code Illumination 70 accessories 89 battery 19, 21 ActiveSync 75 extending battery life Aiming Mode 70 battery life, extending 48, 72 alarm 87 Bluetooth connection 85, 91 alert Bluetooth wireless 71...
- Page 120 calculator 92 delete program 50 calendar 90, 91 dial a phone number 34 call dialed calls 51 35, 49 answer display 25, 48 forwarding download e-mail messages 64 make download message objects 64 call timers 89 caller ID 53, 85 camera options 67 e-mail 58, 62, 63 cancel message 60...
- Page 121 lock phone games 94 global access look up 60 make a call 34 make call 84 handsfree 89 manage files 94 handsfree speaker 32 master clear 88 headset 89 media player 87 home screen 25, 47 menu icons 26 hyperlink menu indicator 26 phone number menu shortcuts 54...
- Page 122 multimedia message 58, 63 picture 93, 94 music 94 picture ID 53, 85 power key 25 priority 60 profile 42 network settings 89 program open object exchange 73 open received calls 51 program recent calls 51 open program 27 red aimer line 69 over the air (OTA) 74 redial 52 owner information 88...
- Page 123 ringer volume 87 synchronize 74 synchronizing with computer 75 safety information 11 Scan key 69 task manager 50 security text entry 29 lock text message 62, 63 send and receive messages 58 third party applications 49 send key 34 three way calling 40 shortcuts 54 timers 52, 89 signature 63...
- Page 124 viewfinder 67 voicemail 55 voicemail message indicator 55 volume 31, 87 wallpaper 47 warranty 101 web 94 phone number web browser 94 disconnet web page 94 your phone number 40 index...
- Page 125 One Motorola Plaza Holtsville, New York 11742, USA 1-800-927-9626 http://www.motorola.com/enterprisemobility MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners.