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Brother DCP-395CN User Manual

Brother dcp-395cn all in one printer
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Download this manual See also: Service Manual, Software User Manual
USER'S GUIDE
DCP-395CN
Version 0
USA/CAN
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Summary of Contents for Brother DCP-395CN

  • Page 1 USER’S GUIDE DCP-395CN Version 0 USA/CAN Downloaded from ManualsPrinter.com Manuals...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.

  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 Consumable and Accessory Items at no preparation and/or packaging); charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable Accessory Items is made by Brother in its sole Downloaded from ManualsPrinter.com Manuals...
  • Page 7 This Limited Warranty is the only warranty to replace. You are then expected to pack the that Brother is giving for this Product. It is Machine that Brother agreed to replace in the the final expression and the exclusive and package from the replacement Machine and only statement of Brother’s obligations to...
  • Page 8 LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.

  • Page 9: Table Of Contents

    Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......2 Viewing Documentation...................2 ® Accessing Brother Support (Windows )..............5 Control panel overview ..................6 LCD screen......................7 Basic Operations .....................8 Status LED indications ..................8...
  • Page 10 Section II Copy Making copies How to copy ......................28 Making a single copy ..................28 Making multiple copies ..................28 Stop copying....................28 Copy options......................28 Changing copy quality ...................29 Enlarging or reducing the image copied ............30 Making N in 1 copies or a poster (Page Layout) ...........30 Adjusting Brightness and Contrast ...............32 Ink Save Mode....................32 Paper options ....................33...
  • Page 11 ® PhotoCapture Center print settings ..............49 Print Quality ....................50 Paper options ....................50 Adjusting Brightness, Contrast and Color............51 Cropping ......................52 Borderless printing..................52 Print Date.......................52 Setting your changes as the new default............53 Restoring all settings to the factory settings ..........53 Scan to a memory card or USB Flash memory drive ..........53 Entering Scan mode ..................53 How to scan to a memory card or USB Flash memory drive......54...
  • Page 12 Troubleshooting and Routine Maintenance Troubleshooting ....................75 If you are having difficulty with your machine ..........75 Error and Maintenance messages...............80 Error animation ....................85 Printer jam or paper jam ................85 Routine maintenance...................87 Replacing the ink cartridges ................87 Cleaning the outside of the machine .............90 Cleaning the scanner glass ................91 Cleaning the machine’s printer platen ............91 Cleaning the paper pick-up rollers ..............92...
  • Page 13 Section I General General Information Loading paper and documents General setup Downloaded from ManualsPrinter.com Manuals...

  • Page 14: General Information

    Hot Surface icons warn you not to touch machine parts that are hot. Thank you for buying a Brother machine! Notes tell you how you should Reading the documentation will help you respond to a situation that may arise make the most of your machine.
  • Page 15 HTML documents: Software User’s Guide and Network User’s Turn on your PC. Insert the Brother Guide in HTML format. CD-ROM into your CD-ROM drive. This format is recommended for Note viewing on your computer.
  • Page 16 There are several ways you can scan documents. You can find the instructions as Turn on your Macintosh. Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. Scanning (Mac OS X 10.3.9 - 10.5.x) ControlCenter2 (Mac OS X 10.3.9 - 10.5.x)

  • Page 17: Accessing Brother Support (Windows ® )

    Exit. such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Click Brother Support on the Top Menu. The following screen will appear: To access our web site (http://www.brother.com), click Brother...

  • Page 18: Control Panel Overview

    Chapter 1 Control panel overview Quality Normal Enlarge/Reduce Enlarge/Reduce 100% 100% Ratio: Ratio: Paper Paper Type Plain Paper Plain Paper Mem. Mem. Mem. 1 LCD (liquid crystal display) 4 Start keys: Displays messages on the screen to help you Color Start set up and use your machine.

  • Page 19: Lcd Screen

    General Information LCD screen 7 Ink Lets you clean the print head, check the print quality, and check the available ink volume. The LCD screen shows the mode the machine is in, the current settings, and the 8 Mode keys: available ink volume.

  • Page 20: Basic Operations

    Chapter 1 Basic Operations Status LED indications The following steps show how to change a The Status LED (light emitting diode) is a light setting in the machine. In this example the that shows the status of the machine, as Paper Type setting is changed from shown in the table.

  • Page 21: Loading Paper And Documents

    Loading paper and documents Loading paper and With both hands, gently press and slide the paper side guides (1) and then the other print media paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) Note and paper length guide (2) line up with To print on Photo (4"...
  • Page 22 Chapter 2 Gently put the paper into the paper tray Note print side down and top edge in first. When you use Legal size paper, press Check that the paper is flat in the tray. and hold the universal guide release button (1) as you slide out the front of the paper tray.

  • Page 23: Loading Envelopes And Postcards

    Loading paper and documents Loading envelopes and Close the output paper tray cover. postcards About envelopes Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
  • Page 24 Chapter 2 How to load envelopes and postcards Put envelopes or postcards in the paper tray with the address side down and the Before loading, press the corners and leading edge in first as shown in the sides of envelopes or postcards to make illustration.

  • Page 25: Loading Photo Paper

    Loading paper and documents Loading photo paper If you have problems printing on envelopes with the flap on the short edge, try the following suggestions: Note In Canada, the photo bypass tray is Open the envelope flap. called the photo paper tray. Put the envelope into the paper tray with the address side down and the flap Use the photo bypass tray, which is located...
  • Page 26 Chapter 2 Press and slide the paper side When you have finished printing photos guides (1) and paper length guide (2) to return the photo bypass tray to the fit the paper size. Normal printing position. If you do not, you will get No Paper Fed errors when you use Letter or Legal size paper.

  • Page 27: Removing Small Printouts From The Machine

    Loading paper and documents Removing small printouts IMPORTANT from the machine If you do not return the photo bypass tray to the Normal printing position after When the machine ejects small paper onto printing photos, you will get a the output paper tray cover you may not be No Paper Fed error when you use cut able to reach it.

  • Page 28: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on. ®...

  • Page 29: Acceptable Paper And Other Print Media

    BP60ML (USA only) before buying large quantities. 4 × 6 in. Glossy Photo BP71GP For best results, use the Brother paper. When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the proper print media in the ‘Basic’...

  • Page 30: Handling And Using Print Media

    Chapter 2 Handling and using print Paper capacity of the output paper tray cover media Up to 50 sheets of Letter, Legal or A4 20 lb Store paper in its original packaging, and (80 g/m ) paper. keep it sealed. Keep the paper flat and Transparencies and photo paper must be away from moisture, direct sunlight and picked up from the output paper tray cover...

  • Page 31: Choosing The Right Print Media

    Loading paper and documents Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Print Capture 8 1/2 × 11 in. (215.9 × 279.4 mm) Cut Sheet Letter 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 ×...
  • Page 32 For Photo 4"×6" paper and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada). (See Loading photo paper on page 13.) BP71 69 lb (260 g/m ) paper is especially designed for Brother inkjet machines. Downloaded from ManualsPrinter.com Manuals...

  • Page 33: Loading Documents

    Loading paper and documents Loading documents How to load documents Lift the document cover. Using the scanner glass Using the document guidelines on the left and top, place the document face You can use the scanner glass to copy or down in the upper left corner of the scan pages of a book or one page at a time.

  • Page 34: Scannable Area

    Chapter 2 Scannable area The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. Usage Document Top (1) Left (3) Size Bottom (2) Right (4) Copy Letter 0.12 in. 0.12 in. (3 mm) (3 mm) 0.12 in.

  • Page 35: General Setup

    Press a or b to choose Paper Type. Press a or b to choose Paper Size. Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Press d or c to choose Letter, Legal, Other Glossy or Transparency.

  • Page 36: Sleep Mode

    Chapter 3 Sleep Mode LCD screen You can choose how long the machine must Changing LCD language be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any You can change the LCD language. operation is carried out on the machine.

  • Page 37: Setting The Backlight Brightness

    General setup Printing Reports Setting the backlight brightness The following reports are available: You can adjust the brightness of the LCD Help List backlight. If you are having difficulty reading A help list showing how to program your the LCD, try changing the brightness setting. machine.
  • Page 38 Chapter 3 Downloaded from ManualsPrinter.com Manuals...
  • Page 39 Section II Copy Making copies Downloaded from ManualsPrinter.com Manuals...

  • Page 40: Making Copies

    Making copies How to copy Copy options You can change the copy settings from the Making a single copy default display. The LCD shows: Load your document. (See Loading documents on page 21.) Quality Normal Enlarge/Reduce Enlarge/Reduce 100% 100% Press Black Start or Color Start. Ratio: Ratio: Paper...

  • Page 41: Changing Copy Quality

    Making copies Changing copy quality You can change the copy settings temporarily for the next copy. You can choose the copy quality. The factory These settings are temporary, and the setting is Normal. machine returns to its default settings 1 minute after copying. Fast copy speed and lowest Fast If you have finished choosing settings, press...

  • Page 42: Enlarging Or Reducing The Image Copied

    Chapter 4 Enlarging or reducing the If you do not want to change additional settings, press Black Start or image copied Color Start. You can choose an enlargement or reduction Note ratio.If you choose Fit to Page, your • Page Layout is not available with machine will adjust the size automatically to Enlarge/Reduce.
  • Page 43 Making copies Place your document face down in the Note direction shown below. Watermark Copy, Book Copy, 2 in 1 (P) Ink Save Mode and Enlarge/Reduce are not available with Page Layout. Load your document. 2 in 1 (L) Enter the number of copies you want. Press a or b to choose Page Layout.

  • Page 44: Adjusting Brightness And Contrast

    Chapter 4 Adjusting Brightness and Ink Save Mode: Off Contrast Brightness You can adjust the copy brightness to make copies darker or lighter. Load your document. Enter the number of copies you want. Press a or b to choose Brightness. Ink Save Mode: On Press d to make a darker copy or press c to make a lighter copy.

  • Page 45: Paper Options

    Press a or b to choose Paper Type. Do one of the following: Press d or c to choose Plain Paper, If you want to correct the data Inkjet Paper, Brother BP71, yourself, press d or c to choose Other Glossy or Transparency. On(Preview).

  • Page 46: Watermark Copy

    Chapter 4 Watermark Copy Using data from a media card or USB Flash memory drive You can place a logo or text into your Load your document. document as a Watermark. You can select one of the template watermarks Enter the number of copies you want. (CONFIDENTIAL, DRAFT or COPY), data from your media cards or USB Flash memory Press a or b to choose...

  • Page 47: Setting Your Changes As The New Default

    Making copies Setting your changes as the Using a scanned paper document as your watermark new default Enter the number of copies you want. You can save the copy settings for Quality, Enlarge/Reduce, Brightness, Press a or b to choose Contrast, Ink Save Mode and Watermark Copy.
  • Page 48 Chapter 4 Downloaded from ManualsPrinter.com Manuals...

  • Page 49: Section Iii Direct Printing

    Section III Direct Printing ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Printing photos from a camera Downloaded from ManualsPrinter.com Manuals...

  • Page 50: Usb Flash Memory Drive

    ® PhotoCapture Center Using a memory card or USB Flash memory drive Operations Your Brother machine has media drives Printing from a memory card (slots) for use with the following popular ® digital camera media: CompactFlash or USB Flash memory drive Memory Stick™, Memory Stick PRO™, SD,...

  • Page 51: Memory Cards Or A Usb Flash Memory Drive Folder Structure

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Adapters are not included with the Please be aware of the following: machine. Contact a third party supplier for When printing Print Index or Print Images, adapters.

  • Page 52: Getting Started

    Chapter 5 Getting started Photo Capture key lights: Firmly put a memory card or USB Flash memory drive into the proper slot. Photo Capture light is on, the memory card or USB Flash memory drive is properly inserted. 2 3 4 5 Photo Capture light is off, the memory card or USB Flash memory drive is not 1 USB Flash memory drive...

  • Page 53: Entering Photocapture Mode

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Print Images Entering PhotoCapture mode After you insert the memory card or USB View Photos Flash memory drive, press the (Photo Capture) key to illuminate it in You can preview your photos on the LCD blue and display the PhotoCapture options on before you print them.

  • Page 54: Print Index (Thumbnails)

    If you chose Paper Type, press on). d or c to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. If you chose Paper Size, press d or c to choose the paper size you ®...

  • Page 55: Enhance Photos

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Enhance Photos Repeat step d until you have entered all the image numbers that you want to print. You can edit and add effects to your photos (For example, enter 1, OK, 3, OK, 6, OK and view them on the LCD before printing.
  • Page 56 Chapter 5 Enhance Skin Tone Enhance Scenery Enhance Skin-Tone is best used for adjusting Enhance Scenery is best used for adjusting portrait photographs. It detects human skin landscape photographs. It highlights green color in your photos and adjusts the image. and blue area in your photo, so that the landscape looks more sharp and vivid.
  • Page 57 ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Remove Red-Eye Do one of the following: Press OK and change the print The machine detects eyes in your photos and settings. (See page 49.) will attempt to remove red-eye from your photo.

  • Page 58: Search By Date

    Chapter 5 Search by Date Sepia You can convert the color of your photo to You can find your photos based on date. sepia. Make sure you have put the memory Make sure you have put the memory card or USB Flash memory drive in the card or USB Flash memory drive in the proper slot.

  • Page 59: Print All Photos

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Print All Photos Slide Show You can print all the photos on your memory You can view all your photos on the LCD card or USB Flash memory drive. using Slide Show.

  • Page 60: Trimming

    Chapter 5 Trimming DPOF printing You can trim your photo and print a part of the DPOF stands for Digital Print Order Format. image. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, FUJIFILM Note Corporation, Panasonic Corporation and If your photo is very small or has irregular Sony Corporation) created this standard to proportions you may not be able to trim make it easier to print images from a digital...

  • Page 61: Photocapture Center ® Print Settings

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive ® PhotoCapture Center print settings You can change the print settings temporarily for the next printing. These settings are temporary, and the machine returns to its default settings 3 minutes after printing.

  • Page 62: Print Quality

    3.5"x 5" 4"x 6" Press a or b to choose Paper Type. Press d or c to choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. 5"x 7" 6"x 8" Max. Size If you do not want to change additional settings, press Color Start to print.

  • Page 63: Adjusting Brightness, Contrast And Color

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Adjusting Brightness, Press a or b to choose White Balance, Sharpness or Contrast and Color Color Density. Press d or c to adjust the degree of the Brightness setting.

  • Page 64: Cropping

    Chapter 5 Cropping Borderless printing If your photo is too long or wide to fit the This feature expands the printable area to the available space on your chosen layout, part edges of the paper. Printing time will be of the image will automatically be cropped. slightly slower.

  • Page 65: Setting Your Changes As The New Default

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Scan to a memory card Setting your changes as the new default or USB Flash memory drive You can save the print settings you use most often by setting them as the default settings.

  • Page 66: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 5 How to scan to a memory card Do one of the following: or USB Flash memory drive To change the quality, press a or b to choose Quality. Go to step f. You can scan black & white and color Press Black Start or Color Start to documents into a memory card or USB Flash start scanning without changing...

  • Page 67: Auto Crop

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Auto Crop Press d or c to choose On. Press OK. You can scan multiple documents placed on If you do not want to change additional the scanner glass.

  • Page 68: How To Set New Default

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message can also appear if you connect a broken device to the USB direct interface.

  • Page 69: Printing Photos From A Camera

    Plain Paper, Glossy Paper, Inkjet Paper, Printer Settings (Default setting) Layout Borderless: On, Borderless: Off, Printer Settings Your Brother machine supports the (Default setting) PictBridge standard, allowing you to connect DPOF setting to and print photos directly from any PictBridge compatible digital camera.

  • Page 70: Printing Images

    Chapter 6 Printing Images DPOF printing DPOF stands for Digital Print Order Format. Note Major digital camera manufacturers (Canon Remove any memory cards or USB Flash Inc., Eastman Kodak Company, FUJIFILM memory drive from the machine before Corporation, Panasonic Corporation and connecting a digital camera.

  • Page 71: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Printing photos from a camera Printing photos Printing Images directly from a digital Note camera (without Remove any memory cards or USB Flash PictBridge) memory drive from the machine before connecting a digital camera. If your camera is using the USB Mass Make sure that your camera is turned Storage standard, you can connect your off.

  • Page 72: Understanding The Error Messages

    Chapter 6 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 73: Section Iv Software

    Section IV Software Software and Network features Downloaded from ManualsPrinter.com Manuals...

  • Page 74: Software And Network Features

    Click SOFTWARE USER’S GUIDE (or NETWORK USER’S GUIDE) in the top menu, and then click the heading From the Start menu, point to Brother, you would like to read from the list at the DCP-XXXX (where XXXX is your model left of the window.
  • Page 75 Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary Downloaded from ManualsPrinter.com Manuals...

  • Page 76: A Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard AC power outlet. Choose a location where the temperature remains between 50 °F and 95 °F (10 °C and 35 °C).

  • Page 77: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet. Doing this will prevent an electrical shock.
  • Page 78 Unplug this product from the wall outlet before cleaning the inside of the machine. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet.
  • Page 79 Safety and Legal CAUTION DO NOT put your hands on the edge of the machine under the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
  • Page 80 DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover.

  • Page 81: Important Safety Instructions

    Brother Authorized Service Center, please call the following: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER 12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: If liquid has been spilled into the product.

  • Page 82: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    TEL: (908) 704-1700 declares, that the product Product Name: DCP-395CN comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 83: Industry Canada Compliance Statement (Canada Only)

    Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

  • Page 84: International Energy Star ® Qualification Statement

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency. Downloaded from ManualsPrinter.com Manuals...

  • Page 85: Legal Limitations For Copying

    Safety and Legal Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 86: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

  • Page 87: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 88 The ink cartridge has been in your machine over for six months. The ink cartridge may not have been stored properly before use. Make sure you are using Genuine Brother Innobella™ Ink. Try using the recommended types of paper. (See Acceptable paper and other print media on page 17.)

  • Page 89: Copying Difficulties

    Use at least 24 bit color data with the True2Life feature. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo properly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 90: Scanning Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

  • Page 91: Network Difficulties

    Firewall settings in the Software User’s Guide on the CD ROM. ® For Windows XP SP1 user’s, please visit the Brother Solutions Center. (http://solutions.brother.com) <Macintosh users> Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list of ControlCenter2.

  • Page 92: Error And Maintenance Messages

    You can correct most errors and clear routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message...
  • Page 93 If you are not using genuine Use a new Genuine Brother Innobella™ Brother Innobella™ ink the Ink Cartridge. If the error is not cleared, call machine may not detect the ink Brother Customer Service.
  • Page 94 Error Message Cause Action An ink cartridge is not installed Take out the ink cartridge and re-install it No Cartridge properly. slowly until it clicks. (See Replacing the ink cartridges on page 87.) The memory card or USB Flash Put the correct memory card or USB Flash No File memory drive in the media drive memory drive into the slot again.
  • Page 95 The ink absorber box or flushing The ink absorber box or flushing box will Unable to Clean 46 box is full. These components need to be replaced. Contact Brother Unable to Init. 46 are periodic maintenance items Customer Service or a Brother Authorized...
  • Page 96 USB Device. to the USB direct interface. (For more information, visit us at http://solutions.brother.com) Paper is not the correct size. Check that the machine's Paper Size Wrong Paper Size setting matches the size of paper in the tray.

  • Page 97: Error Animation

    Troubleshooting and Routine Maintenance Error animation Printer jam or paper jam Error animations automatically display step- Take out the jammed paper depending on by-step instructions when paper gets where it is jammed in the machine. jammed. You can read the steps at your own If the paper support flap is open, close it, pace by pressing c to see the next step and d and then close the paper support.
  • Page 98 Open the Jam Clear Cover (1) at the Lift the scanner cover (1) from the front back of the machine. Pull the jammed side of the machine until it locks paper out of the machine. securely in the open position. Make sure that there is no jammed paper left inside the machine.

  • Page 99: Routine Maintenance

    ( ). IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.
  • Page 100 Press down the ink release lever and Turn the green knob on the protective take out the ink cartridge for the color yellow cap clockwise until it clicks to shown on the LCD. release the vacuum seal, then remove the cap (1). Each color has its own correct position.
  • Page 101 Troubleshooting and Routine Maintenance Gently push in the ink cartridge until it IMPORTANT clicks, and then close the ink cartridge cover. • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

  • Page 102: Cleaning The Outside Of The Machine

    Cleaning the outside of the Wipe the inside and outside of the paper tray with a dry, lint-free soft cloth to machine remove dust. IMPORTANT • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.

  • Page 103: Cleaning The Scanner Glass

    Troubleshooting and Routine Maintenance Cleaning the scanner glass Cleaning the machine’s printer platen Lift the document cover (1). Clean the scanner glass (2) and the white plastic CAUTION (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.

  • Page 104: Cleaning The Paper Pick-Up Rollers

    Try cleaning the print head again up to five more times. If the Re-connect the power cord. print has not improved call Brother Customer Service. (See Brother numbers Slowly push the paper tray completely on page i.) back into the machine.

  • Page 105: Checking The Print Quality

    Print Quality. procedures at least five times for the Press OK. new ink cartridge. If ink is still missing, call Brother Customer Service. (See Press Color Start. Brother numbers on page i.) The machine begins printing the Print Quality Check Sheet.

  • Page 106: Checking The Print Alignment

    Checking the print alignment Checking the ink volume You may need to adjust the print alignment You can check the ink that is left in the after transporting the machine or if your cartridge. printed text becomes blurred or images Press Ink.

  • Page 107: Machine Information

    2 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you use this operation when you dispose of the machine. Note Unplug the interface cable before you choose Network or All Settings.

  • Page 108: Packing And Shipping The Machine

    Packing and shipping IMPORTANT the machine • Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). When you transport the machine, use the packing materials that came with your machine.
  • Page 109 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 110: Menu And Features

    Menu and Features On-screen Mode and menu keys programming Your machine is designed to be easy to Access the main menu, operate with LCD on-screen programming PhotoCapture menu or using the menu keys. User-friendly Scan menu. programming helps you take full advantage of all the menu selections your machine has to offer.

  • Page 111: Menu Table

    Descriptions Page — Sets the type of paper in the General Setup Paper Type Plain Paper* paper tray. Inkjet Paper Brother BP71 Other Glossy Transparency — Sets the size of the paper in Paper Size Letter* the paper tray. Legal 4"x6"...

  • Page 112: Network Menu

    Network menu Level 1 Level 2 Level 3 Options Descriptions Page Chooses the BOOT method Network TCP/IP BOOT Method Auto* that best suits you needs. Network Static User’s Guide. RARP BOOTP DHCP Enter the IP address. IP Address [000-255]. [000-255]. [000-255].
  • Page 113 Menu and Features Level 1 Level 2 Level 3 Options Descriptions Page — — You can see your Network MAC Address machine’s Mac address Network (Continued) from the control panel. User’s Guide. — — Restores all network Network Reset settings to factory default. The factory settings are shown in Bold with an asterisk.
  • Page 114 — — Choose the paper type that Paper Type Plain Paper* matches the paper in the Inkjet Paper tray. Brother BP71 Other Glossy Transparency — — Choose the paper size that Paper Size Letter* matches the paper in the Legal tray.
  • Page 115 Menu and Features Level1 Level2 Level3 Options Descriptions Page — — You can save some ink. Ink Save Mode Off* — — You can make N in 1 or Page Layout Off(1 in 1)* Poster copies. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L)
  • Page 116 Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page — Uses a template to place Template Text CONFIDENTIAL* text into your document as DRAFT a Watermark. COPY Position Pattern Size Small Medium* Large Angle -90° -45°* 0° 45° 90° Transparency Color Orange Yellow...
  • Page 117 Menu and Features Option1 Option2 Option3 Option4 Descriptions Page (Select image Places a logo or text into Media Position from media) your document as a Watermark using an image from removable media. Pattern Size Small Medium* Large Angle -90° -45°* 0°...

  • Page 118: Photo Capture

    You can print a thumbnail Print Index Layout Format 6 Images/Line* page. 5 Images/Line Paper Type Plain Paper* Inkjet Paper Brother BP71 Other Glossy Paper Size Letter* — — See the print You can print an individual Print Photos settings in the image.

  • Page 119: Print Settings Menu

    (Does not appear Photo* for DPOF printing.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* (When Letter or — Choose the paper and print Paper Size 4"x6"* A4 is chosen) size. 5"x 7"...
  • Page 120 Option1 Option2 Option3 Option4 Descriptions Page — — Crops the image around the Cropping margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping. — — Expands the printable area Borderless to fit the edges of the paper.
  • Page 121 Menu and Features Level 1 Option 1 Option 2 Option 3 Descriptions Page — You can choose the scan Scan to Media Quality Color 150 dpi* resolution and file format for (When a memory Color 300 dpi your document. card or USB Color 600 dpi Flash memory drive is inserted.)

  • Page 122: Specifications

    Specifications General Printer Type Inkjet Piezo with 94 × 1 nozzle Print Method Black: Piezo with 94 × 3 nozzles Color: Memory Capacity 40 MB LCD (liquid crystal display) Wide 3.3 in. (83.8 mm) Color LCD Power Source AC 100 to 120V 50/60Hz Power Consumption Off: Average 0.45 W...
  • Page 123 Specifications Dimensions 5.9 in. (150 mm) 15.4 in. (390 mm) 14.4 in. (365 mm) 14.2 in. (360 mm) 17.7 in. (450 mm) Weight 15.7 lb (7.1 kg) Noise Operating: 50 dB or less 50 °F to 95 °F (10 to 35 °C) Temperature Operating: 68 °F to 91 °F (20 to 33 °C)

  • Page 124: Print Media

    Print media Paper Input Paper Tray Paper Type: Plain Paper, Inkjet Paper (coated paper), Glossy Photo Paper , Transparencies and Envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, Envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 2L 5" × 7", Index card and Postcard Width: 3 7/8 in.

  • Page 125: Copy

    Specifications Copy Color/Black Yes/Yes Document Size Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max. 11.7 in. (297 mm) Copy Width: Max. 8.26 in. (210 mm) Multiple Copies Stacks up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution (Black &...

  • Page 126: Photocapture Center

    ® PhotoCapture Center ® Compatible Media CompactFlash (4 MB - 16 GB) (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.) Memory Stick™ (16 MB - 128 MB) Memory Stick PRO™...
  • Page 127 Specifications xD-Picture Card™ Conventional Card from 16 MB to 512 MB xD-Picture Card™ Type M from 256 MB to 2 GB xD-Picture Card™ Type M 1 GB and 2 GB xD-Picture Card™ Type H from 256 MB to 2 GB USB 2.0 standard USB Mass Storage standard from 16 MB to 32 GB Support format: FAT12/FAT16/FAT32...

  • Page 128: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. Interface USB direct interface Downloaded from ManualsPrinter.com Manuals...

  • Page 129: Scanner

    Scanner Glass Length: Max. 11.7 in. (297 mm) Scanning Width Up to 8.26 in. (210 mm) Gray Scale 256 levels Auto Crop For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. ® ® ® ® Windows XP in this User’s Guide includes Windows...

  • Page 130: Printer

    Ink Save Mode Print only via network. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. When the Borderless feature is set to On. See Paper type and size for each operation on page 19.

  • Page 131: Interfaces

    Specifications Interfaces Use a USB 2.0 interface cable that is no longer than 6 feet (2.0 m). Use an Ethernet UTP cable category 5 or greater. Your machine has a USB 2.0 Hi-speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 132: Computer Requirements

    ® ® For the latest driver updates, visit us at: Microsoft Internet Explorer 5.5 or greater. For WIA, 1200 × 1200 resolution. Brother Scanner (in USA) www.brother.com Utility enables to enhance up to 19200 × 19200 dpi. (in Canada) www.brother.ca Third party USB ports are not supported.

  • Page 133: Consumable Items

    For more information about the replacement consumables, visit us at www.brother.com/pageyield. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 134: Network (Lan)

    LLTD responder, Web Services (Printing) See the Computer Requirements chart on page 120. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. Print only via network.

  • Page 135: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Brightness PictBridge Changing the Brightness makes the whole Allows you to print photos directly from image lighter or darker.

  • Page 136: Index

    ....59 Brother from a PictBridge camera ..... 57 accessories and supplies ......ii Document Brother numbers ........i loading ..........21 Creative Center ........5 Customer Service ........i FAQs (frequently asked questions) ..i product support ........i Envelopes .......11...
  • Page 137 Ink cartridges On/Off key ..........6 checking ink volume ......94 Out of Memory message ......82 ink dot Counter ........87 replacing ..........87 Ink key ............7 Innobella™ ..........121 Packing and shipping the machine ..96 Paper ..........17 capacity ..........20 loading ........9 Jams loading envelopes and postcards ..
  • Page 138 Print settings Resolution Brightness ..........51 copy ............ 113 Contrast ..........51 print ............ 118 Paper type & size .......50 scan ............ 117 Quality ......... 49 Return to factory setting .....53 Set new default ........53 Safety Instructions ........69 Printing Scannable area ........22 all photos ..........47 index ..........42 Scanner glass...
  • Page 139 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. Downloaded from ManualsPrinter.com Manuals...
  • Page 140 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.

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