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Can not send using error correction mode (ECM)?
Do errors frequently occur during sending?
Can not Receive Documents Correctly?
Does the recording paper jam frequently?
Does the unit not switch automatically between phone
and fax transmissions?
Will the unit not receive faxes automatically?
10-10
Frequently Asked Questions
Make sure your unit is set for ECM sending. (Qp. A-7)
Make sure the receiving fax machine supports ECM; many do not. If the
receiving machine does not support ECM, the unit automatically sends the fax
in normal mode.
Lower the speed at which the unit sends faxes in the TX START SPEED
setting of the SYSTEM SETTINGS (14400 bps to 9600 bps for example).
(Qp. A-13)
If lowering the speed solves the problem for a number registered under a one-
touch speed dial button or a coded speed dial code, register this speed in the
transmission settings so that future documents are also sent at this speed.
(Qp. 3-33)
Make sure the recording paper and the paper cassette are properly set as
described on page 2-25.
Make sure the ANS HOOK UP and MANUAL lamps are off. If necessary,
press the ANS HOOK UP/MANUAL button until both are off.
Make sure the receiving mode is set to FAX/TEL AUTO SW. See page A-8
for details on setting.
Make sure you have printed out or deleted any documents in the unit's
memory.
Make sure the unit is set to receive automatically: press the ANS HOOK UP/
MANUAL button repeatedly until both lamps are off.
Chapter 10
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