HP ProDisplay series User Manual

HP ProDisplay series User Manual

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Summary of Contents for HP ProDisplay series

  • Page 1 User Guide...
  • Page 2 © 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: About This Guide

    About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Guide...
  • Page 5: Table Of Contents

    Table of contents 1 Product features ..............................1 HP ProDisplay Monitors ........................1 2 Safety and maintenance guidelines ........................3 Important safety information ......................... 3 Maintenance guidelines ........................4 Cleaning the monitor ......................4 Shipping the monitor ......................4 3 Setting up the monitor ............................5 Use caution when setting up the monitor .....................
  • Page 6 Appendix A Technical specifications ........................19 50,8 cm (20 in) models specifications ....................19 54,6 cm (21.5 in) model specifications ....................20 Preset display resolutions ........................21 50,8 cm (20 in) models factory preset modes ..............21 54,6 cm (21.5 in) model factory preset modes ..............21 Entering user modes ..........................
  • Page 7: Product Features

    On-Screen Display (OSD) adjustments in several languages for easy setup and screen ● optimization HP Display Assistant software for adjusting monitor settings and enabling theft deterrence ● HP Display Assistant User Guide included on the disc with your monitor) features (refer to the HDCP copy protection on DisplayPort input ●...
  • Page 8 ● Supports an optional HP ProDisplay Sheltie Stand ● Supports an optional HP Quick Release to enable mounting to an optional HP monitor arm or ● attaching an optional HP Chromebox, HP Thin Client (select models), or HP Desktop Mini...
  • Page 9: Safety And Maintenance Guidelines

    Damage Replacement Policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
  • Page 10: Maintenance Guidelines

    If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. Use only a power source and connection appropriate for this monitor, as indicated on the label/ ●...
  • Page 11: Setting Up The Monitor

    Setting up the monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals.
  • Page 12: Attaching The Stand Base

    Attaching the stand base Remove the stand/base assembly, and then lift the monitor from the box and place it face down on a flat surface. Position the stand over the base, and press down firmly to lock it in place. Insert the two tabs on the stand into the bracket on the back of the display head until they click into place.
  • Page 13: Identifying Rear Components

    Identifying rear components Component Function AC Power Connector Connects the AC power cord to the monitor. DisplayPort (select Connects the DisplayPort cable to the monitor. models) Connects the VGA cable to the monitor. Audio Connector (select Connects the audio cable to the monitor. models) Identifying rear components...
  • Page 14: Connecting The Cables

    Connecting the cables Place the monitor in a convenient, well-ventilated location near the computer or source device. Remove the cable management clip from the stand by pulling outward on the two sides of the clip (1), then lifting the clip off the stand (2). Connect a VGA signal cable or DisplayPort signal cable (select models).
  • Page 15 Connect one end of the power cord to the AC power connector on the back of the monitor, and the other end to an electrical wall outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
  • Page 16: Identifying Front Panel Controls

    Power LED White = Fully powered. Amber = Sleep mode. Flashing Amber = Sleep Timer mode. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Chapter 3 Setting up the monitor...
  • Page 17: Adjusting The Monitor

    Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty. * A prolonged period of time is 12 consecutive hours of non-use.
  • Page 18: Removing The Monitor Stand

    Removing the monitor stand You can remove the monitor panel from the stand to install the panel on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and the power and signal cables are both disconnected.
  • Page 19 To attach the monitor to a swing arm (sold separately), insert four 10mm screws through the holes on the swing arm plate and into the mounting holes on the monitor. To attach the monitor to other mounting fixtures, follow the instructions included with the mounting fixture to ensure that the monitor is safely attached.
  • Page 20: Locating The Rating Label

    HP about the monitor model. The rating label is located on the bottom of the monitor. Installing a cable lock You can secure the monitor to a fixed object with an optional cable lock available from HP (sold separately). Chapter 3 Setting up the monitor...
  • Page 21: Operating The Monitor

    Operating the monitor Software and utilities The disc that comes with the monitor contains files you can install on the computer: an .INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● The Information file The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor compatibility with the computer’s graphics adapter.
  • Page 22: Installing The .Inf And .Icm Files

    NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the event of an installation error. Refer to the HP Monitor Software Information file on the disc. Downloading from the web If you do not have a computer with an optical drive, you can download the latest version of .INF...
  • Page 23: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Use the On-Screen Display (OSD) to adjust the monitor settings screen image based on your preferences. You can access and make adjustments in the OSD using the buttons on the monitor's front panel. To access the OSD and make adjustments, do the following: If the monitor is not already on, press the power button to turn on the monitor.
  • Page 24: Using Auto-Sleep Mode

    Using Auto-Sleep Mode The display supports an OSD (On-Screen Display) option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).
  • Page 25: Appendix A Technical Specifications

    Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary. 50,8 cm (20 in) models specifications Maximum Weight (Unpacked) 3.5 kg 7.7 lbs Dimensions (include stand) 35.92 cm 14.14 in Height 15.11 cm 5.95 in...
  • Page 26: 54,6 Cm (21.5 In) Model Specifications

    32° to 95° F Operating Altitude Up to 5,000 m above sea level Up to 16,404 ft above sea level NOTE: For more information, go to http://www.hp.com/go/productbulletin and search for your specific display model to find the model-specific QuickSpecs. Appendix A Technical specifications...
  • Page 27: Preset Display Resolutions

    Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 50,8 cm (20 in) models factory preset modes Preset Pixel Format Horz Freq (kHz)
  • Page 28: Entering User Modes

    Entering user modes The video controller signal may occasionally call for a mode that is not preset if: You are not using a standard graphics adapter. ● You are not using a preset mode. ● It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display.
  • Page 29: Appendix B Support And Troubleshooting

    Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing.
  • Page 30: Using The Auto-Adjustment Function (Analog Input)

    Press the key or any other key on the keyboard to exit the test pattern. NOTE: The auto-adjustment test pattern utility can be downloaded from http://www.hp.com/support. Appendix B Support and troubleshooting...
  • Page 31: Optimizing Image Performance (Analog Input)

    Optimizing Image Performance (Analog Input) Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available in the main menu). NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are not adjustable for digital inputs.
  • Page 32: Button Lockouts

    OSD is not active. Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button.
  • Page 33: Preparing To Call Technical Support

    Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call: Monitor model number ● Monitor serial number ●...
  • Page 34: Appendix C Accessibility

    Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

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