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Motorola MK3100 Product Reference Manual

Mk3100 microkiosk for windows embedded compact 7
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MK3100 MICROKIOSK
FOR WINDOWS
EMBEDDED COMPACT 7
PRODUCT REFERENCE
GUIDE

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Summary of Contents for Motorola MK3100

  • Page 1 MK3100 MICROKIOSK FOR WINDOWS EMBEDDED COMPACT 7 PRODUCT REFERENCE GUIDE...
  • Page 3 MK3100 MICROKIOSK FOR ® WINDOWS EMBEDDED COMPACT 7 PRODUCT REFERENCE GUIDE 72E-163525-01 Revision A February 2013...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original guide are listed below: Change Date Description -01 Rev A 2/2013 Initial release...
  • Page 6 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide...

  • Page 7: Table Of Contents

    Notational Conventions....................x Related Publications ...................... xi Service Information ......................xi Chapter 1: MK3100 Introduction Overview ........................1-1 Parts of the MK3100 ..................... 1-2 MK3100 Features ......................1-3 Touch Screen / LCD ....................1-3 Speakers ......................... 1-3 Microphone ......................1-3 Bar Code Imager .....................
  • Page 8 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide Chapter 2: Installation Overview ........................2-1 Unpacking the MK3100 ....................2-1 Removing the Screen Protector ..................2-2 Inserting a MicroSD Card ..................... 2-2 Connecting the MK3100 ....................2-2 Power Connection ....................2-3 Wired Ethernet Connection to a Host ..............
  • Page 9 Flash Storage ........................ 5-16 FFS Partitions ......................5-16 Working with FFS Partitions ..................5-16 Non-FFS Partitions ....................5-18 Downloading Partitions to the MK3100 ..............5-18 Appendix A: Technical Specifications Technical Specifications ....................A-1 Appendix B: Wireless Configuration Overview ........................B-1 Appendix C: Maintenance and Troubleshooting Overview ........................
  • Page 10 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide...

  • Page 11: About This Guide

    ABOUT THIS GUIDE Introduction The MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide provides information on installing, operating, and programming the MK3100. NOTE Unless otherwise noted, the term MK3100 refers to all configurations of the device. Configurations This guide includes the following configurations: •...

  • Page 12: Notational Conventions

    MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide • Appendix B, Wireless Configuration refers to the Wireless Fusion Enterprise Mobility Suite User Guide for Version X2.00 for information on configuring the wireless connection. • Appendix C, Maintenance and Troubleshooting provides maintenance and troubleshooting information, and describes how to identify the MK3100 version.

  • Page 13: Related Publications

    Software type and version number Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements. If your problem cannot be solved by Motorola Solutions support, you may need to return your equipment for servicing and will be given specific directions.
  • Page 14 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide...

  • Page 15: Chapter 1 Mk3100 Introduction

    CHAPTER 1 MK3100 INTRODUCTION Overview The MK3100 MicroKiosk provides retail consumers access to data critical to making an informed purchasing decision. The MK3100 verifies prices on bar coded merchandise and obtains up-to-the-minute information on in-store promotions. Its easy-to-read display can be used as an electronic billboard for instant in-store merchandising and multimedia presentations to promote seasonal sales and upcoming events.

  • Page 16: Parts Of The Mk3100

    1 - 2 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide Parts of the MK3100 Figure 1-1 Figure 1-2 illustrate MK3100 parts. See MK3100 Features on page 1-3 for explanations of these parts as well as other MK3100 features.

  • Page 17: Mk3100 Features

    Microphone The MK3100 includes a microphone built into its front housing. Bar Code Imager The MK3100 decodes 1D bar codes as well as 2D symbologies such as PDF417. See Bar Code Decoding on page 1-6. The imager window protects the engine.

  • Page 18: Motion Sensor

    External Ports The MK3100 has the following external ports: Power Port A Motorola power supply connects to the power port (2.0 mm barrel jack connector) on the MK3100. For more information, see Power Connection on page 2-3. Mini-USB Ports The MK3100 includes a Mini-USB 1.1 host/client port and two Mini-USB 1.1 host ports for peripheral...

  • Page 19: Memory

    The MSR connects via USB to the MK3100. Mounting Options You can mount the MK3100 on a desktop or wall using a commercially available bracket or stand that conforms to the 100 mm VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI™) mounting standards. See MK3100 Mounting on page 2-6.

  • Page 20: Bar Code Decoding

    Imaging with the MK3100 When imaging, the MK3100 projects a red aiming dot which allows positioning the bar code within its field of view. Ensure the bar code is within the decode range and and that the aiming dot is centered on the bar code.
  • Page 21 Figure 1-5 The aiming dot is smaller when the symbol is closer to the MK3100 and larger when it is farther away. Scan symbols with smaller bars or elements (mil size) closer to the MK3100, and those with larger bars or elements...
  • Page 22 1 - 8 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide...

  • Page 23: Chapter 2 Installation

    Magstripe Reader Installation on page 2-11 Unpacking the MK3100 Remove the MK3100 from its packing and inspect it for damage. Keep the packing, it is the approved shipping container and should be used if the MK3100 needs to be returned for servicing.

  • Page 24: Removing The Screen Protector

    For a package of five replacement screen protectors, contact Motorola. Inserting a MicroSD Card To use a microSD card, insert it into the slot in the back of the MK3100 as shown on the device. See Figure 1-2 on page 1-3 for slot location.

  • Page 25: Power Connection

    Power Connection The universal AC power supply connects to the power port on the MK3100 using a 5.5 x 2.5 mm OD barrel connector. The center pin on the connector is positive, and the outer barrel is negative. It is compatible with: •...

  • Page 26: Wireless Ethernet Connection To A Host

    2 - 4 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide RJ45/Ethernet Connector Pinouts Figure 2-1 identifies the locations for the Ethernet port pins, and Table 2-1 lists pin descriptions. Pin 8 Pin 1 8-Pin RJ45 Connector Port...

  • Page 27: Usb Connection To A Pc And Peripherals

    Connecting to Peripheral Devices To connect a peripheral device such as a printer, a handheld scanner, a keyboard, or mouse: Connect a mini-A USB cable to one of the mini-USB ports on the MK3100. See Figure 1-2 on page 1-3 port locations.

  • Page 28: Mk3100 Mounting

    MK3100 Mounting To mount the MK3100 on a wall or counter top, use a mounting bracket that conforms to the 100 mm VESA specification. Also, Motorola offers an optional wall mount kit and pole mount kit for mounting the MK3100.

  • Page 29: Using The Mk3100 Wall Mount Kit

    Installation 2 - 7 Using the MK3100 Wall Mount Kit Securing the Mounting Plate Determine the mounting location and the orientation of the power adapter behind the mounting plate. Configuration 1: Power Port Facing Down Secure the mounting plate to the wall using the four mounting screws provided.
  • Page 30 Power Connector Inserting Mounting Screws Figure 2-5 Mounting the MK3100 on the Mounting Plate Insert the four shoulder screws provided into the mounting holes in the back of the MK3100. Shoulder Screws (4) Power Adapter Power Port Inserting Shoulder Screws Figure 2-6 Connect the power adapter to the power port in the back of the MK3100.
  • Page 31 Installation 2 - 9 Mount the MK3100 by placing the shoulder screws through the four keyholes on the mounting plate, and slide the MK3100 over and down to secure. Locking Screw Mounting MK3100 on Mounting Plate Figure 2-7 Insert the locking screw through the hole in the tab at the side of the mounting plate. Hand tighten the...

  • Page 32: Using The Mk3100 Pole Mount Kit

    To mount the MK3100 to a pole using the Pole Mount Kit: Insert the four shoulder screws provided into the mounting holes in the back of the MK3100. Connect the cables to the MK3100 and route and secure them properly. Position the power adapter behind the mounting plate. See Securing the Mounting Plate.

  • Page 33: Magstripe Reader Installation

    Installation 2 - 11 Magstripe Reader Installation To install the optional MSR: Secure the mounting plate to either side of the MK3100 using the four screws provided. Securing the MSR Mounting Plate Figure 2-10 Secure the MSR to the plate using the two screws provided.

  • Page 34: Card Swiping

    Connect the USB cable to one of the two mini-USB host ports. Connecting the USB Cable Figure 2-12 Card Swiping Swipe a card through the MSR in either direction, with the magnetic stripe facing in toward the MK3100. Card Swiping Figure 2-13...

  • Page 35: Chapter 3 Configuration

    Rebooting the MK3100 on page 3-4. The configurable options for the MK3100 are defined in an XML file that is available from Motorola Solutions Customer Support at http://www.motorolasolutions.com/support. SCM is also available from Support. SCM eliminates the potential user errors that occur when manually editing registry settings.

  • Page 36: User Interface

    3 - 2 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide User Interface SCM's user interface consists of a tree control on the left side of the window that displays all the configuration categories, and a data grid table on the right which displays all the configurable controls for the selected category.
  • Page 37 Configuration 3 - 3 SCM Menu Functions (Continued) Table 3-1 Menu Item Description Device Menu Device type Change the current device type template. Each template (available from Support Central) must reside in the SCM directory. Help Menu About Display the dialog which shows the application version.

  • Page 38: File Deployment

    Make the .cpf file read-only, then copy it to the MK3100. Tap the filename to install. Certain applications and settings require a cold boot to take affect. In these cases, cold boot the MK3100. For more information on file deployment, see Deployment on page 5-4.

  • Page 39: Chapter 4 System Features

    Accessing the Windows CE Desktop on page 4-2 • Network Time Update: SNTP Client on page 4-2 • Memory Management on page 4-2 • Loading Additional Fonts on the MK3100 on page 4-3 • Input Panel and Keyboard on page 4-4 • Microsoft Applications on page 4-4...

  • Page 40: Regmerge And Copyfiles

    MK3100 following a cold boot. See Flash Storage on page 5-16 for more information. Accessing the Windows CE Desktop If an MK3100 is configured to launch an application on power-up, you can bypass the application at boot-up to ® access to the Windows CE desktop.

  • Page 41: Rhoelements

    Loading Additional Fonts on the MK3100 You can program the MK3100 to support additional fonts such as Unicode and double-byte character font. The MK3100 supports the following system fonts as shipped from the factory. The font files corresponding to these formats are located in the folder with .ttf extension.

  • Page 42: Using Additional Fonts In Native Applications

    Adding languages does not guarantee Web pages display in the preferred language. Input Panel and Keyboard Use the input panel or full keyboard on the touchscreen of the MK3100 to enter information. To access, tap the icon in the icon tray, then select or Keyboard.

  • Page 43: Chapter 5 Application Deployment

    CHAPTER 5 APPLICATION DEPLOYMENT Software Installation on Development PC To develop applications to run on the MK3100, use one or all of the following: • Enterprise Mobility Developer Kit (EMDK) for C for developing native C/C++ applications • Enterprise Mobility Developer Kit (EMDK) for .Net for developing managed .NET applications •...

  • Page 44: Enterprise Mobility Developer Kit (Emdk) For .Net

    Win32PrintSamp: Prints a sample page to a connected printer. NOTE The MK3100 supports the Signature Capture API via the EMDK for C only. Refer to the Enterprise Mobility Developer Kit version 1.4 or later, under MK Series C APIs - Signature Capture.

  • Page 45: Device Configuration Package

    Application Deployment 5 - 3 Device Configuration Package Use the Device Configuration Package (DCP) to configure the MK3100 by creating and downloading hex images that represent flash partitions to the MK3100. The DCP includes user documentation and flash partitions. To install the DCP for the MK3100: Download the DCP from the Motorola Solutions Support web site: http://www.motorolasolutions.com/support:...

  • Page 46: Deployment

    The MK3100 communicates with a host computer via USB connection using Microsoft ActiveSync (version 4.5.1 or higher), enabling data transfer data between a host computer and the MK3100. Microsoft Activesync allows copying and pasting (rather than synchronizing) files between the MK3100 and host computer.
  • Page 47 Microsoft ActiveSync Guest Connected Window Figure 5-2 Downloading Files to the MK3100 To download files (such as the mkconfig.reg file) from the host computer to the MK3100, use Windows Explorer to copy the files: On the host computer, select Explore...
  • Page 48 Application folder: files stored in this folder are retained after a cold boot. NOTE Cold booting the MK3100 erases all files in RAM. Be sure to save any critical files in the Application folder, e.g., radio profile, time zone setting, license keys. See Downloading Files to the MK3100 on page 5-5.

  • Page 49: Os Update

    Insert a microSD card with at least 1 GB of storage into the MK3100. See the Inserting a MicroSD Card on page 2-2. Connect the MK3100 to power and to the desktop computer via a USB cable, and set up a partnership between the two computers using ActiveSync. See ActiveSync on page 5-4.

  • Page 50: Bootloader

    MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide Bootloader Use Bootloader to download hex files to the MK3100 from an SD card or from a host computer via USB. Loading Files From an SD Card To load the hex files on to the MK3100 using an SD card: Copy the files to the root directory of an SD card.
  • Page 51 MK3100. To load the hex files on to the MK3100 using USB: Download the WCE USBDownload application from the Motorola Solutions Support web site. Follow the installation instructions with the application. Connect the MK3100 to a host computer via USB. See USB Connection to a PC and Peripherals on page 2-5.
  • Page 52 Exit Bootloader Screen Figure 5-9 To ensure a successful download, do not remove power from the MK3100 while in Bootloader. CAUTION Use the up and down scroll buttons to select Download from USB, then press ENTER. The Bootloader displays the following: Waiting for input.
  • Page 53 If the Partition table file is among the files selected, then USBDownload downloads that file first. Similarly, USBDownload downloads the CPLD file last. Click the SEND DATA button. The hex file is downloaded to the MK3100. Splash screen ##########)
  • Page 54 5 - 12 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide Calibrating the Screen Use the screen to align the touch screen: Calibration Remove and restore power to the MK3100 to reboot. Calibration Screen Figure 5-13 NOTE To access the Calibration screen from the Windows CE Control Panel, tap Start > Settings > Control Panel.
  • Page 55 Probable Cause Number Unknown error A general error occurred. Retry the download. If the failure persists, it is most likely due to a hardware failure; the MK3100 requires servicing. Cancelled by user The user cancelled the download. Can't open the source An error occurred opening the source device (either USB or SDMMC).
  • Page 56 5 - 14 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide Bootloader Errors (Continued) Table 5-1 Error Error Text Probable Cause Number Invalid Symbol HEX file -23 A HEX file download was attempted but the HEX file is invalid. Ensure the file is in proper HEX file format.

  • Page 57: Rapid Deployment Client

    MSP Lite or MSP Enterprise server. When software packages transfer to the FTP server, an MK3100 on the wireless network can download them by scanning RD bar codes encoding the location of the software packages. Multiple MK3100s can scan a single RD bar code.

  • Page 58: Flash Storage

    (FFS) partitions and non-FFS partitions. FFS Partitions The MK3100 includes two FFS partitions. These partitions appear to the MK3100 as a hard drive that the OS file system can write files to and read files from. Data is retained even if power is removed.
  • Page 59 Since these early loading drivers read these keys before RegMerge can change them, you must cold boot the MK3100. The warm boot does not re-initialize the registry and the early loading driver reads the new registry values.

  • Page 60: Non-Ffs Partitions

    Windows CE: The complete Windows CE operating system is stored on flash devices. If necessary, you can download the entire OS image to the MK3100 using Motorola provided files. The installation package includes the current OS partition on the MK3100. Obtain any upgrades from Motorola. This partition is mandatory for the MK3100.

  • Page 61: Appendix A: Technical Specifications

    APPENDIX A TECHNICAL SPECIFICATIONS Technical Specifications MK3100 Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions 8.87 in. H x 8.87 in. W x 2.17 in. D 22.5 cm H x 22.5 cm W x 5.5 cm D Weight 1.9 lbs./0.86 kg Display Size: 8 in.
  • Page 62 A - 2 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide MK3100 Technical Specifications Table A-1 Item Description Performance Characteristics TI OMAP 4430 processor @ 1 GHz Operating System Windows Embedded Compact 7 Browser Internet Explorer 6.0; RhoElements...

  • Page 63: Appendix B Wireless Configuration

    APPENDIX B WIRELESS CONFIGURATION Overview To configure the MK3100 11 Mbps wireless connection, refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version X2.00, p/n 72E-164268-xx.
  • Page 64 B - 2 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide...

  • Page 65: Maintenance

    APPENDIX C MAINTENANCE AND TROUBLESHOOTING Overview This chapter provides maintenance and troubleshooting information, and describes how to identify the MK3100 version. Maintenance Clean the housing and touch screen / LCD with a damp cloth and, if necessary, a non-ammonia based detergent.
  • Page 66 When downloading a large file over Ethernet, IE issues an insufficient memory message on page C-4 • When upgrading using a microSD card, the MK3100 cannot find files on the card on page C-4 • Flash file system is corrupt on page C-4 Copying large amount of files from PC card to the application folder fails with error "Access is denied"...
  • Page 67 MK3100 does not respond to polls No communication Check cables to the MK3100. Ensure the from the host computer between the host and MK3100 address is the address the host is MK3100. polling. Check communication parameters. Open a command window using and type Start >...
  • Page 68 C - 4 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide Troubleshooting (Continued) Table C-1 Problem Possible Causes Possible Solutions The wireless MK3100 does not Encryption keys not Set encryption keys using Mobile retain its WEP Key encryption after...

  • Page 69: Mk3100 Version Information

    Maintenance and Troubleshooting C - 5 MK3100 Version Information If an MK3100 is configured to launch an application on power-up, bypass this upon booting to access the ® Windows CE Desktop. See Accessing the Windows CE Desktop on page 4-2.
  • Page 70 C - 6 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide...
  • Page 71 INDEX companion programs internet explorer ......4-4 AC power supply ......2-3 wordpad .
  • Page 72 ......5-17 Motorola Solutions support ..... . xi regmerge .
  • Page 73 Index - 3 parts ........1-2 screen protector .
  • Page 74 Index - 4 MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide unpacking ....... . . 2-1 updating data time .
  • Page 75 We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 627-7184, or mail to: Motorola Solutions, Inc. One Motorola Plaza M/S B-10 Holtsville, NY 11742-1300 Attention: Technical Publications Manager Data Capture Solutions IMPORTANT: If you need product support, please call the appropriate customer support number provided.
  • Page 78 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2013 Motorola Solutions, Inc. All Rights Reserved.

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