Call Forwarding; All Calls - Samsung DS 616 User Manual

INVESTIGATE
This feature allows selected stations with a special class of service to investigate
any call in progress. If CID information is available for an incoming call, you will
know to whom this station user is speaking. On outgoing calls, you can see who
was called. After investigating, you may barge-in on the conversation, disconnect
the call or hang up.
ABANDON CALL LIST (100)
The system has a system-wide abandon call list that stores CID information for the
last 100 calls that rang but were not answered. The list is accessed using the
operator's passcode. When reviewing this list, you are provided options to CLEAR
the entry or DIAL the number. You can use the NND key to toggle between the CID
name, CID number and the date and time the call came in. The system must be
using LCR to dial numbers from the abandon call list.
CID ON SMDR
The Station Message Detail Records report can be set to include CID name and
CID number for incoming calls. This format expands the printout to 113 characters.
Use a wide carriage printer or an 80 column printer set for condensed print.
NUMBER TO NAME TRANSLATION (200)
The system provides a translation table for 200 entries. When the CID number is
received, the table is searched. When a match is found, the system will display the
corresponding name. This will allow users in areas that do not support deluxe
Caller ID to provide names for regular callers.

CALL FORWARDING

This feature allows the user to redirect (forward) incoming calls. The calls can be
redirected to the attendant, a hunt group, voice mail, external number or another
station user. If the destination station is in Do Not Disturb (DND), the calling party
will receive DND/Reorder tone. Calls cannot be forwarded to a door phone.

ALL CALLS

This type of forwarding is not affected by the condition of the station. All calls are
immediately redirected to the designated destination. If desired, the destination
station may redirect the call back to the forwarded station by using the transfer
feature. The forwarded station user can continue to originate calls as usual. If no
key is programmed as Forward All, the transfer key lights steady when a Forward
All condition is set.
BUSY
This feature forwards all calls only when the station set is busy. The station user can
originate calls as usual.
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