Panasonic TC0938450-015CE Operating Instructions Manual
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Panasonic TC0938450-015CE Operating Instructions Manual

Panasonic TC0938450-015CE Operating Instructions Manual

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Operating Instructions
Thermal Camera
Model numbers:
TC0938450-015CE
TC0938450-019CE
TC0938450-025CE
TC0938450-045CE
TC2538450-015CE
TC2538450-019CE
TC2538450-025CE
TC2538450-045CE
TC0964070-025CE
TC0964070-045CE
TC2564070-025CE
TC2564070-045CE

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Summary of Contents for Panasonic TC0938450-015CE

  • Page 1 Operating Instructions Thermal Camera Model numbers: TC0938450-015CE TC0938450-019CE TC0938450-025CE TC0938450-045CE TC2538450-015CE TC2538450-019CE TC2538450-025CE TC2538450-045CE TC0964070-025CE TC0964070-045CE TC2564070-025CE TC2564070-045CE Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

  • Page 2: General Information

    Uncooled thermal imaging cameras operating at less than 9 frames per second (9Hz) do not require an export license. Panasonic reserves the right to request an end use statement or end user information for the sale of any Thermal Camera product.
  • Page 3 It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ® ) to display images on a PC. This software can be installed directly from the unit or downloaded from the Panasonic website. IMPORTANT • The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions in section 19 when the message is displayed on the information bar of the browser.

  • Page 4: Table Of Contents

    Set the VMD areas [VMD area] ..................43 10.4 Configuration of the settings relating to the E-mail notification [Notification] ......45 10.5 Configure the settings relating to Panasonic alarm protocol [Notification] ........ 46 11 Configure the settings relating to the authentication [User mng.] ..........48 11.1 Configure the settings relating to the user authentication [User auth.] ........
  • Page 5 11.2 Configure the settings relating to the host authentication [Host auth.] ........49 11.3 Configure the settings relating to the priority stream [System] ..........50 12 Configure the settings of the servers [Server] ................52 12.1 Configure the settings relating to the E-mail server [E-mail] ............. 52 12.2 Configure the settings relating to the FTP server [FTP] ............
  • Page 6 Appendix A – Introduction to Thermal Imaging ................108 A.1 Light Basics ..........................108 A.2 Uncooled infrared detectors ....................... 108 A.3 Atmospheric conditions and their effect of Thermal Imaging............109 A.3.1 Humidity; ..........................109 A.3.2 Fog, rain & snow: ......................... 109 A.4 Examples of Thermal Images .....................

  • Page 7: Monitor Images On A Pc

    Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser.  Example when entering an IPv4 address: http://URL registered using IPv4 address http://192.168.0.10/...
  • Page 8 1 Monitor Images on a PC When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows:  User name: admin ...

  • Page 9: About The "Live" Page

    1 Monitor Images on a PC About the “Live” page [select language] pull-down-menu The unit’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (section 7) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Displays the “Live”...
  • Page 10 1 Monitor Images on a PC [Image capture size] buttons These buttons will be displayed only when a JPEG image is displayed. The characters “VGA” will turn green and images in the main area [VGA] will be displayed in VGA size. The characters “QVGA”...

  • Page 11: Monitor Images From Multiple Cameras

     When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the compatible cameras and their versions.  Only JPEG images can be displayed on a multi-screen.
  • Page 12 “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://panasonic.net/pss/security/support/info.html). Click the desired [Multi-screen] button. Images from the registered cameras will be displayed on a selected multi-screen (screen can be split up to 16 areas).

  • Page 13: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal Monitor images on a cellular phone It is possible to connect to the unit using a cellular phone via the Internet and monitor images (JPEG only) from the unit on the screen of the cellular phone.

  • Page 14: Monitor Images On A Mobile Terminal

    JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://panasonic.net/pss/security/support/info.html). IMPORTANT  When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 15 2 Monitor images on a cellular phone/mobile terminal Note  It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the unit. (section 13) Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam”...
  • Page 16 2 Monitor images on a cellular phone/mobile terminal  Depending on the mobile terminal in use, larger size images may not be displayed. In this case, selecting “9 Low” for “Image quality setting” of “JPEG” (section 8.2) may sometimes solve this problem.

  • Page 17: Action At An Alarm Occurrence

    When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the unit is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (section 10.5)

  • Page 18: Transmit Images Onto An Ftp Server

    4 Transmit images on to an FTP server 4 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT ...

  • Page 19: About The Network Security

    5 About the network security 5 About the network security Equipped security functions The following security functions are featured in this unit.  Access restrictions by the host authentication and the user authentication  It is possible to restrict users from accessing the unit by setting the host authentication and/or the user authentication to “On”.

  • Page 20: Display The Setup Menu From A Pc

    6 Display the setup menu from a PC 6 Display the setup menu from a PC The settings of the unit can be configured on the setup menu. IMPORTANT  The setup menu is only operable by users whose access level is “1. Administrator”. Refer to section 11 for how to configure the access level.

  • Page 21: How To Operate The Setup Menu

    6 Display the setup menu from a PC How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 22 6 Display the setup menu from a PC IMPORTANT  When there are two or more [Set] and [Execute] buttons on the page, click the respective button to the edited setting item <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field (A) will not be applied unless the [Set] button (B) below field (A) is clicked.

  • Page 23: About The Setup Menu Window

    6 Display the setup menu from a PC About the setup menu window [Setup] button Displays the “Setup” page. [Live] button Displays the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and the unit title, and the settings required to connect the unit to the Internet can be configured on the “Basic”...
  • Page 24 6 Display the setup menu from a PC [Server] button Displays the “Server” page. The settings relating to the E-mail server, the FTP server and the NTP server to which the unit accesses can be configured on the “Server” page. (section 12) [Network] button Displays the “Network”...

  • Page 25: Configure The Basic Settings Of The Unit [Basic]

    7 Configure the basic settings of the unit [Basic] 7 Configure the basic settings of the unit [Basic] The settings relating to configuring the unit title, time and date, and connecting to the Internet can be configured on the “Basic” page. The “Basic”...
  • Page 26 7 Configure the basic settings of the unit [Basic] [Time display format] Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”. To hide time and date, select “Off”. ...

  • Page 27: Configure The Internet Settings [Internet]

    7 Configure the basic settings of the unit [Basic] [Indicator] This feature is not supported on the Thermal Camera. This setting will have no visible effect. [Alarm status update mode] Select an interval of the unit status notification from the following. When the status of the unit changes, the alarm occurrence indication button will be displayed to notify of the unit status.
  • Page 28 7 Configure the basic settings of the unit [Basic] [UPnP (Auto port forwarding)] Select “On” or “Off” to determine whether or not to use the port forwarding function of the router. To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled. ...
  • Page 29 7 Configure the basic settings of the unit [Basic] – [HTTP max segment size(MSS)]: Limited(1280byte) Operating Instructions...

  • Page 30: Configure The Settings Relating To Images [Image]

    8 Configure the settings related to images [Image] 8 Configure the settings relating to images [Image] The JPEG and H.264 image settings and settings relating to image quality and RS485 can be configured on this page. The “Image” page has 3 tabs; the [JPEG/H.264] tab, the [Image/Position] tab and the [RS485] tab. Configure the settings relating to the Picture (Camera) mode/Video input [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image”...

  • Page 31: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    8 Configure the settings related to images [Image] [Refresh interval (JPEG)*] Select an interval to refresh the displayed JPEG image from the following. 0.08fps/ 0.17fps/ 0.28fps/ 0.42fps/ 1fps/ 2.1fps/ 3.1fps/ 4.2fps/ 5fps */ 8.3fps */ 12.5fps */ 25fps *  Default: 4.2fps Note ...
  • Page 32 8 Configure the settings related to images [Image] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images.  On: Transmits H.264 images.  Off: Does not transmit H.264 images.  Default: On Note ...
  • Page 33 8 Configure the settings related to images [Image]  When “On” is selected for “H.264 transmission” in “H.264(1)” and “H.264(2)”, H.264 images are viewable using other devices with each setting.  When “On” is selected for “H.264 transmission” in “H.264(1)” or “H.264(2)”, the transmission interval of JPEG images may sometimes become longer.
  • Page 34 8 Configure the settings related to images [Image] “Unlimited*” is available only when “Frame rate” is selected for “Transmission priority”. Note  When “Unlimited*” is selected, the number of users who can access H.264 images will be limited to “1”. (Only a single user can access H.264 images.) ...

  • Page 35: Configure The Settings Relating To Image And Positions [Image/Position]

    8 Configure the settings related to images [Image]  Enter a multicast IP address after checking available multicast address. [Multicast port] Enter the multicast port number (used to transmit images from the unit).  Available port number: 1024 - 50000 (Only even numbers are available.) ...

  • Page 36: Configure The Settings Relating To Rs485 [Rs485]

    8 Configure the settings related to images [Image] The controls shown inside the red box are not used by the Thermal Camera. [Zoom] Buttons  : Click this button to adjust the zoom ratio to the “Wide” side.  : Click this button to set the zoom ratio to x1.0. ...

  • Page 37: Configure The Multi-Screen Settings [Multi-Screen]

    9 Configure the multi-screen setting [Multi-screen] 9 Configure the multi-screen settings [Multi- screen] Network cameras and units used to display images on a multi-screen can be registered on the “Multi-screen” page. (section 6) [IP address] Enter the IP address or the host name of the unit or network camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 38 “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://panasonic.net/pss/security/support/info.html).  When accessing the unit using the HTTPS protocol, install the security certificate of the camera to display images on the monitor.

  • Page 39: Configure The Alarm Settings [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
  • Page 40 10 Configure the alarm settings [Alarm] IMPORTANT • Depending on the network line speed or the network traffic, images may not be transmitted at the exact designated interval or period. Alarm image [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (section 12.2) [Alarm image FTP transmission] Select “On”...

  • Page 41: Configure The Vmd Settings [Vmd Area]

    10 Configure the alarm settings [Alarm] [Image capture size] Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the alarm E-mail. Picture (Camera) mode VGA [4:3] QVGA/VGA Picture (Camera) mode VGA [16:9] Not supported by the Thermal Camera ...
  • Page 42 10 Configure the alarm settings [Alarm] [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)” will be automatically applied to “Area”.

  • Page 43: Set The Vmd Areas [Vmd Area]

    Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be deleted. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (section 10.5) VMD information addition [Information addition] Select “On”...
  • Page 44 10 Configure the alarm settings [Alarm] Adjust “Detection area” and “Detection sensitivity” using the slider. “Detection area” can be adjusted by moving the slider between the left end position and the center position. “Detection sensitivity” can be adjusted by moving the slider between the left end position and the right end position. Refer to section 10.3 for further information about the “Detection sensitivity”...

  • Page 45: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    10 Configure the alarm settings [Alarm] To delete the VMD area, click the [Delete] button corresponding to the area to be deleted.  The outline of the respective VMD area will disappear. Click the [Set] button.  The edited settings will be applied. 10.4 Configuration of the settings relating to the E- mail notification [Notification] Click the [Notification] tab on the “Alarm”...

  • Page 46: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. ...
  • Page 47 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Host name is unavailable for the IP address. Up to 8 destination server addresses can be registered.

  • Page 48: Configure The Settings Relating To The Authentication [User Mng.]

    11 Configure the settings relating to the authentication [User mng.] 11 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the unit with a PC or cellular phone/mobile terminal can be configured on the “User mng.”...

  • Page 49: Configure The Settings Relating To The Host Authentication [Host Auth.]

    11 Configure the settings relating to the authentication [User mng.] [Password] [Retype password] Enter a password.  Available number of characters: 4 - 32 characters  Unavailable characters: " & Note  When the user name already in use is entered and the [Set] button is clicked, the respective user information will be overwritten.

  • Page 50: Configure The Settings Relating To The Priority Stream [System]

    11 Configure the settings relating to the authentication [User mng.]  When the IP address already in use is entered and the [Set] button is clicked, the respective host information will be overwritten. [Access level] Select the access level of the host from the following. 1.
  • Page 51 11 Configure the settings relating to the authentication [User mng.]  H.264(1): H.264(1) images will be transmitted.  H.264(2): H.264(2) images will be transmitted.  Default: JPEG Note  When “Best effort” is selected for “Transmission priority” of “H.264”, bit rate will vary between the maximum and minimum rates while images are being transmitted.

  • Page 52: Configure The Settings Of The Servers [Server]

    12 Configure the settings of the servers [Server] 12 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 12.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...

  • Page 53: Configure The Settings Relating To The Ftp Server [Ftp]

    12 Configure the settings of the servers [Server] [Authentication]  Type Select the authentication method to send E-mails from the following. – None: It is not necessary to clear any authentication to send E-mails. – POP before SMTP: It is necessary to first clear the POP server authentication to use the SMTP server to send E-mails.

  • Page 54: Configure The Settings Relating To The Ntp Server [Ntp]

    12 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “FTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (section 13) [User name] Enter the user name (login name) to access the FTP server. ...
  • Page 55 12 Configure the settings of the servers [Server]  Synchronization with NTP server: Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the unit.  Default: Manual [NTP server address setting] When “Synchronization with NTP server” is selected for “Time adjustment”, select the method of how to obtain the NTP server address from the following.

  • Page 56: Configuring The Network Settings [Network]

    13 Configuring the network settings [Network] 13 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network management Protocol), and FTP image transfer can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.
  • Page 57 13 Configuring the network settings [Network] Operating Instructions...
  • Page 58 13 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following.  Static: The IP address is configured by entering manually on “IP address(IPv4)”.  DHCP: The IP address is configured using the DHCP function. ...
  • Page 59 13 Configuring the network settings [Network]  On: Enter an IPv6 address manually.  Off: Manual entry of an IPv6 address will become unavailable.  Default: Off [IP address(IPv6)] When “On” is selected for “Manual”, manual entry of the IPv6 address is required. Do not enter an address already in use.
  • Page 60 13 Configuring the network settings [Network] [HTTP max segment size(MSS)] Select “Unlimited(1460byte)”, “Limited(1280byte)”, or “Limited(1024byte)” to determine whether or not to restrict the maximum segment size (MSS) when viewing images from the camera using the HTTP protocol. We recommended that you use this feature with the default setting. When the MSS is restricted in the network line in use, select “Limited(1024byte)”...
  • Page 61 13 Configuring the network settings [Network] HTTPS It is possible to enhance the network security by encrypting the access to units using the HTTPS function. Refer to section 13.2 for how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate”...
  • Page 62 In this case, select “QVGA” for “Image capture size” of “JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. ...

  • Page 63: Configure The Https Settings

    13 Configuring the network settings [Network] 13.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (section 6) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to units on this page. The HTTPS settings will be configured according to the following procedure: Generation of the CRT key (SSL encryption key) When using the self-signed certificate...

  • Page 64: Generation Of The Crt Key (Ssl Encryption Key)

    13 Configuring the network settings [Network] A Generation of the CRT key (SSL encryption key) (section 13.2.1) B Generation of the self-signed certificate (section 13.2.2) C Generation of CSR (Certificate Signing Request) (section 13.2.3) D Installation of the server certificate (section 13.2.4) E Configuration of the connection protocol (section 13.2.5) Note ...

  • Page 65: Generation Of The Self-Signed Certificate (Security Certificate)

    13 Configuring the network settings [Network] Select “1024bit” or “2048bit” for the length of the CRT to generate for “CRT key generate” - “RSA key size”. Note  To use the server certificate, follow the requests from the CA about the RSA key size. Click the [Execute] button.
  • Page 66 13 Configuring the network settings [Network] Item Description Available number of characters [Common Name] Enter the unit address or host name. 64 characters [Country] Enter the country name. (Omission is OK.) 2 characters (Country code) [State] Enter the state name. (Omission is OK.) 128 characters [Locality] Enter the locality name.

  • Page 67: Generation Of Csr (Certificate Signing Request)

    13 Configuring the network settings [Network]  When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted.  When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 13.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT ...

  • Page 68: Installation Of The Server Certificate

    13 Configuring the network settings [Network] Note  To use the server certificate, follow the requests from the CA about the information to be entered.  The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are 0-9, A-Z, a-z and the following marks. .

  • Page 69: Configuration Of The Connection Protocol

    13 Configuring the network settings [Network]  When the [Delete] button is clicked, the installed server certificate will be deleted.  When “HTTPS” is selected for “Connection”, it is impossible to delete the server certificate.  To change (or update) the server certificate, perform step 1 and 2. IMPORTANT ...

  • Page 70: Access The Unit Using The Https Protocol

    13 Configuring the network settings [Network] – When the unit is accessed using the HTTPS protocol, the number of users that can access the unit may be reduced. The maximum number of concurrent access user varies depending on the maximum image size and transmission format.
  • Page 71 13 Configuring the network settings [Network] The “Live” page will be displayed. If an authentication window is displayed, enter the user name and password. Note  If this window is displayed when accessing a device other than the unit or a website, a security problem may have occurred.
  • Page 72 13 Configuring the network settings [Network] Click “Install Certificate...”. Note  If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to   launch Internet Explorer again. Click [Start] [All Programs] right click [Internet Explorer] ® click [Run as Administrator].
  • Page 73 13 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse…” Operating Instructions...
  • Page 74 13 Configuring the network settings [Network] Select “Trusted Root Certificate Authorities”, and click “OK ”. Click “Next”. Operating Instructions...
  • Page 75 13 Configuring the network settings [Network] Click “Finish”. Click “Yes”. When the import is successfully completed, the screen “The import was successful.” will be displayed. Click “OK”. When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. Operating Instructions...
  • Page 76 13 Configuring the network settings [Network] OS: Windows XP, Web browser: When using Internet Explorer 6 Access the unit using the HTTPS protocol. Click “View Certificate”. Note  If this window is displayed when accessing a device other than the unit or a website, a security problem may have occurred.
  • Page 77 13 Configuring the network settings [Network] Click “Next” according to the procedures displayed on the displayed on “Certificate Import Wizard”. Operating Instructions...
  • Page 78 13 Configuring the network settings [Network] Click “Finish”. When the security alert window is displayed, click “Yes”. When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...

  • Page 79: Configure The Settings Relating To Ddns [Ddns]

    “Viewnetcam.com” service. Note  “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet. The DDNS service associates dynamic global addresses and domain names.

  • Page 80: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    13 Configuring the network settings [Network] 13.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) DNS server Internet Provider “Viewnetcam.com” service server Remote site 1. Global address is changed. The contracted provider allocates a global address to the router (or the unit). The global address is not static but dynamic.

  • Page 81: When Using The "Viewnetcam.com" Service

    13 Configuring the network settings [Network]  Viewnetcam.com: Uses the “Viewnetcam.com” service.  Dynamic DNS Update: Uses Dynamic DNS Update (RFC2136 compliant) without the DHCP cooperation.  Dynamic DNS Update(DHCP): Uses Dynamic DNS Update (RFC2136 compliant) with the DHCP cooperation. ...
  • Page 82 13 Configuring the network settings [Network] Select “On” for “UPnP (Auto port forwarding)”, and select “Viewnetcam.com” for “DDNS”, then click [Set]. When “UPnP (Auto port forwarding) setup is complete.” is displayed, click “Go to Viewnetcam.com Registration page”.  The registration window for “Viewnetcam.com” will be displayed in a newly opened window. Refer to step 3 of “Configuring from the [DDNS] tab of the “Network”...
  • Page 83 13 Configuring the network settings [Network]  The registration window for “Viewnetcam.com” will be displayed in a newly opened window. When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser.

  • Page 84: Checking The Information Registered For The "Viewnetcam.com" Service

    13 Configuring the network settings [Network] 13.4.4 Checking the information registered for the “Viewnetcam.com” service It is possible to check if the unit has been registered for the “Viewnetcam.com” service. (section 15.3) 13.4.5 When using “Dynamic DNS Update” [Host name] Enter the host name to be used for the Dynamic DNS Update service.

  • Page 85: Configure The Settings Relating To The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    13 Configuring the network settings [Network] [Community] Enter the community name to be monitored.  Available number of characters: 0 - 32 characters  Default: None (blank) IMPORTANT  When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work.
  • Page 86 13 Configuring the network settings [Network] FTP periodic image transmission [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (section 12.2) [FTP periodic image transmission] Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission function.

  • Page 87: Configure The Schedule Settings Of The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    13 Configuring the network settings [Network] Picture (Camera) mode VGA [16:9] Not supported by the Thermal Camera  Default: VGA 13.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. (section 6) The schedule settings of the FTP periodic image transmission can be configured in this section.

  • Page 88: How To Delete The Set Schedule

    13 Configuring the network settings [Network] 13.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Click the [Set] button after completing the settings.  The schedule of the selected day of the week is deleted. Operating Instructions...
  • Page 89 13 Configuring the network settings [Network] Operating Instructions...

  • Page 90: Configure The Settings Relating To The Schedules [Schedule]

    14 Configure the settings relating to the schedules [Schedule] 14 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows.  VMD permission (Video motion detection will be active only in the specified schedule.) ...
  • Page 91 14 Configure the settings relating to the schedules [Schedule] Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default.  Off: No action will be taken for the respective schedule.  VMD permission: The video motion detection (VMD) function will be active during the period of the schedule.

  • Page 92: Maintenance Of The Unit [Maintenance]

    15 Maintenance of the unit [Maintenance] 15 Maintenance of the unit [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
  • Page 93 15 Maintenance of the unit [Maintenance] [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version], [IP address(IPv6)], [Viewer software installation counter] Information of each item will be displayed. Download the latest software to the hard disk of the PC (contact your dealer for applicable firmware support).

  • Page 94: Check The Status [Status]

    The self check result of the hardware will be displayed. Note  Refer to our website (http://panasonic.net/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). Operating Instructions...

  • Page 95: Reset The Settings/Reboot The Unit [Default Reset]

    15 Maintenance of the unit [Maintenance] 15.4 Reset the settings/Reboot the unit [Default reset] Click the [Default reset] tab of the “Maintenance” page. (section 6) The settings and the HTML data of the unit can be initialized and reboot of the camera and unit can be performed on this page.

  • Page 96: Number Of Users That Can Concurrently Access The Unit

    16 Number of users that can concurrently access the unit 16 Number of users that can concurrently access the unit The maximum number of users that can concurrently access the unit is 14, including users who receive H.264 images and users who receive JPEG images. (When “On” is selected for “Activation” of “Priority stream” on the [System] tab of the “User mng.”...

  • Page 97: Using The Ip Setting Software

    When using multiple units, it is necessary to configure the network settings of each unit independently. If the Panasonic “IP Setting Software” does not work, access the “Network” page from the setup menu of the unit in the browser and perform settings separately. (section 13) IMPORTANT ...
  • Page 98 17 Using the IP Setting Software Changing Network Settings When changing settings related to the network settings, such as connection mode, IP address, and subnet mask, click the [Network Settings] button in [IP Setting Software] screen. The “Network Settings” screen is displayed. Enter each item and then click the [Save] button. Note ...

  • Page 99: About The Displayed System Log

    18 About the displayed system log 18 About the displayed system log Error indications relating to SMTP Category Indication Description • POP3 server error Authentication error. Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 100 18 About the displayed system log Error indications relating to “Viewnetcam.com” Category Indication Description • Viewnetcam.com Failed to resolve the The designated IP address of the DNS server error Viewnetcam.com server address may be incorrect. Check if the DNS from DNS. settings are configured correctly.
  • Page 101 “On” is selected for “User auth.”. • The IP address of the PC currently accessing to the unit will be displayed when “On” is selected for “Host auth.”. Error indications relating to Panasonic alarm protocol notification Category Indication Description •...

  • Page 102: Troubleshooting

    If the firewall settings on the PC are enabled, temporarily disable them before performing settings on the unit. – Start the Panasonic “IP Setting Software”, confirm the unit's IP address, and then access that IP address. –...
  • Page 103 19 Troubleshooting • Cannot access from the Is the same IP address provided to other devices? web browser. Are there contradictions between the address and the network subnet to be accessed? When the unit and the PC are connected in the same subnet: Are the IP addresses of the unit and the PC set in a common subnet? Or is “Use Proxy Server”...
  • Page 104 19 Troubleshooting 13.4. • Cannot access the unit via Is the global address of unit (or router) notified to the “Viewnetcam.com” service server? 15.3 Log into the “My Account” page of “Viewnetcam.com” URL of the “Viewnetcam.com” service. website (http://www.viewnetcam.com/) to check the information of the registered unit.
  • Page 105 19 Troubleshooting • Is the URL correct? Or is “/cam” missing at the end of Cannot access the unit from a mobile terminal. the URL? Check if the URL is entered correctly. When accessing the unit from a mobile terminal, it is necessary to enter “/cam”...
  • Page 106 19 Troubleshooting • No image is displayed. / When [Every time I visit the webpage] is not selected Older images or logs are for [Check for newer versions of stored pages:] in the displayed. [Temporary Internet Files] section, images sometimes may not be displayed on the “Live”...
  • Page 107 19 Troubleshooting • When “Network Camera View 4S” is deleted from a PC H.264 images are on which both the viewer software “Network Camera not displayed. View 3” and “Network Camera View 4” are installed, H. 264 images may not be displayed. In this case, delete “Network Camera View 3”...

  • Page 108: Appendix A – Introduction To Thermal Imaging

    Appendix A – Introduction to Thermal Imaging Appendix A – Introduction to Thermal Imaging A thermographic camera or infrared camera is a device that forms an image using infrared radiation, similar to a common camera that forms an image using visible light. Instead of the 450–750 nanometer range of the visible light camera, infrared cameras operate in wavelengths as long as 14,000 nm (14 µm).

  • Page 109: A.3 Atmospheric Conditions And Their Effect Of Thermal Imaging

    Appendix A – Introduction to Thermal Imaging Uncooled detectors are mostly based on pyroelectric and ferroelectric materials or microbolometer technology. The material is used to form pixels with highly temperature-dependent properties, which are thermally insulated from the environment and read electronically. A.3 Atmospheric conditions and their effect of Thermal Imaging.
  • Page 110 Appendix A – Introduction to Thermal Imaging The following pictures show a scene as it appears through a conventional camera compared to a thermal imager when set to “Greyscale (white hot)” mode (see section 1.2): Day time: Night time: Operating Instructions...

  • Page 111: Appendix B – Hyperfocal Distance

    Appendix B – Hyperfocal Distance Appendix B – Hyperfocal Distance The hyperfocal distance is a distance beyond which all objects can be brought into an "acceptable" focus. It is the closest distance at which a lens can be focused while keeping objects at infinity acceptably sharp. Therefore the hyperfocal distance is the distance beyond which all objects are acceptably sharp, for a lens when focused at infinity.
  • Page 112 CCM001-CE-A...

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