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San Bruno Digital Phone
San Bruno Digital Phone
USER GUIDE
USER GUIDE
Note: As soon as installation is completed, you will need to activate your account by
lifting the telephone receiver and pressing four zeros (0000). Once activation is com-
pleted, enjoy your service!
Note: Seven digit local (650) dialing. Dial local and national long distance calls using
eleven digit dialing.
Always dial: 1 + (Area Code) + Number
VoIP_instructions.indd 1
VoIP_instructions.indd 1
Version 5.0
9/27/2007 5:33:40 PM
9/27/2007 5:33:40 PM
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Table of Contents
Summary of Contents for San Bruno Digital Phone
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Page 1: User Guide
San Bruno Digital Phone San Bruno Digital Phone USER GUIDE USER GUIDE Version 5.0 Note: As soon as installation is completed, you will need to activate your account by lifting the telephone receiver and pressing four zeros (0000). Once activation is com- pleted, enjoy your service! Note: Seven digit local (650) dialing. - Page 2 This User Guide provides information that you may fi nd useful in order to use all of the features of our new telephone service. We hope you fi nd San Bruno Digital Phone enjoyable to use. We are pleased to provide it for you.
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Page 3: Placing International Calls
PLACING CALLS THROUGHOUT THE US, CANADA AND TO THE CARIBBEAN When you use San Bruno Digital Phone, all telephone calls placed to locations within the US, Canada and the Caribbean are dialed the same way, using eleven digit dialing. •... -
Page 4: Emergency Assistance
ALSO; IN THE EVENT OF A POWER OR SYSTEM FAILURE, OR IF YOUR EQUIPMENT IS NOT CONNECTED CORRECTLY AND PLUGGED IN, YOU WILL NOT BE ABLE TO USE YOUR SAN BRUNO DIGI- TAL PHONE TO REACH 911. MANAGING YOUR ACCOUNT... -
Page 5: Voice Mail
To manage your voice mail PIN and your website PASSWORD, click on MY ACCOUNT and then click on EDIT PERSONAL IN- FORMATION. You will see that you can change your voice mail PIN and website PASSWORD. If you make any changes scroll to the bottom of the page and click on SAVE. - Page 6 Listening to Voice Mail, cont. • To listen to your messages while away from your home telephone, dial your home telephone number; once the greeting begins to play press *. Enter your PIN. Once logged in, follow the directions above. Managing your greeting Log into the system by entering your password.
- Page 7 7 days from the day they were deleted. Voice Mail Notifi cation & Emailing Voice Mail San Bruno Digital Phone can automatically notify you when you have received a new voice mail, and if you would like, we can email the voice mail to you.
- Page 8 • To record a customized greeting, log into the voice mail system and press * to get to the main menu. Press 2 to manage greetings. Press 5 and 3 to record your customized greeting. Press 5 and then 1 to listen to your customized greeting. To choose your greeting via the website go to www.digitaldial- tone.net and login using your TELEPHONE CUSTOMER LOGIN and the website PASSWORD.
- Page 9 Blocking Caller ID Outbound calls – When you place a telephone call your identi- ty may be displayed on the Caller ID display of the person you are calling unless you Block Caller ID. By default, the system will display your Caller ID to people that you call.
- Page 10 To enable Call Waiting for all calls press * 56. If a caller dials your telephone number while you are on the telephone and have Call Waiting disabled, by default, the caller would be forwarded to voice mail. Using the website, however, you can customize the way that incoming calls are handled while you are on the telephone.
- Page 11 Call Handling Options By default, any caller who has not been blocked from reaching you by the Anonymous Call Rejection feature will cause your telephone to ring, and the caller will hear ringing until you answer your telephone, or until the call is forwarded to voice mail.
- Page 12 Call Handling Options, cont. • From the Forward Groups page, fi nd your new Forward Group and click on Group Items. • Click on New Hunt Group Item, provide the name of the group item, the telephone number for the item, and click save.
- Page 13 call to be forwarded, or provide the forward group if you want the call forwarded to a group, and click save. To enable Call Filtering, login into the website, click on Man- age Features, check the box for Enable Call Filtering, scroll down and click Save.
- Page 14 Call Handling Options, cont. With Call Waiting disabled, if you are on the telephone when another call comes in, you have the choice of having the tele- phone call forwarded immediately to your voice mail, or if you don’t use voice mail, you might want to provide your caller with a busy signal.
- Page 15 Call Handling Options, cont. Unavailable Call Handling From time to time a problem such as a power failure may interrupt your telephone service. In the event that telephone calls can not be completed to your telephone, you can deter- mine how the call should be handled. We recommend that you choose to FORWARD TO VOICE MAIL, however you may select any of the available options.
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