Samsung iDCS 500 General Description Manual page 101

TRANSACTION RECORD OUTPUT
The iDCS 500 Hotel / Motel software provides an output for all Hotel / Motel trans-
actions. Any transactions, related to guest or meeting rooms, that take place within
the hotel system, will be immediately sent –"on the fly" to this output serial inter-
face module (SIM). The SIM port will be assigned as PMS. This transaction stream
would typically be connected to a PC with a PMS software package, for system
reports.
WAKE UP CALLS
The iDCS 500 Hotel / Motel software package supports a comprehensive wake-up
feature.
•
SET BY ATTENDANT – The hotel administrator stations or operator/attendant
can set a wake call.
•
SET BY GUEST – Each hotel guest can set his/her own wake up call using the
telephone in their room.
•
ANSWERED – Both the guest room bill and wake up call activity report will
show the date and time the guest answered the wake up call.
•
NOT ANSWERED – Both the guest room bill and wake up call activity report will
show each wake up call attempt that was not answered by the hotel guest. This
information will print out on the printer connected to the SIM port designated for
the Hotel / Motel Report.
•
CANCELED – Both the guest room bill and wake up call activity report will indi-
cate each canceled wake up call. Only Hotel / Motel administrator's keysets
can cancel wake up calls. The guest can reprogram a wake up request if he
made a mistake. System programming provides a programmable number of
wake up call attempts and a programmable time interval between attempts.
•
WITH ANNOUNCEMENT – The system can be programmed to play one of the
64 automated attendant messages when a guest answers a wake up call. This
message can be one of the 16 pre-recorded messages or one of the 48 cus-
tomer recorded messages.
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