Samsung SPH-i330 Tips/Troubleshooting Manual page 11

Answer: In Windows XP and 2000 you must have
"Standard User Rights". If you are working on a network,
please see your IT department or consult the Microsoft
documentation for more information.
Question: I am having problems when trying to install a
USB device or a USB device is not recognized.
Answer: Depending on the Windows version being used,
you may or may not see a window display when you plug
in the USB interface cord. If the USB cradle was plugged
in before the drivers were installed, you must remove the
incorrect driver. To make sure that there are no problems,
you must look at the system devices to make sure that
there are no devices that are conflicting with on another.
To check, follow the steps listed below:
1. Click on Start/Settings/Control Panel.
2. Double click on the System icon.
3. Click on the Devices tab.
4. Review the Universal Serial Bus controllers list and look for
any yellow exclamation point icons. These icons indicate
that Windows is having a problem with the device.
5. If you find a device that is not responding correctly, click on
the entry and press the Delete key.
6. Close the System dialog box and reboot if necessary.
Question: My phone is constantly locking up or getting
fatal errors. What should I do?
Answer: You need to make a copy of your backup folder
and perform a hard reset on your phone. To perform the
operation:
1. Double click on your MY COMPUTER icon. Click on C
Drive/Program Files/Palm folder.
Common Problems 11