Acer scsi/vga combo card video cards: users guide (12 pages)
Summary of Contents for Acer DynaVivid Graphics Dock
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Acer DynaVivid Graphics Dock Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
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Conventions The following conventions are used in this manual: Denotes actual messages that SCREEN MESSAGES appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Six USB ports • HDMI port • HDCP supported external display (VGA) port • DC-in jack for AC adapter • Acer DynaVivid Graphics Dock connector Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C •...
Supports high-definition digital video connections. External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector). Acer DynaVivid Connects to Acer DynaVivid Graphics Dock. Graphics Dock connector DC-in jack Connects to an AC adapter. Kensington lock Connects to a Kensington-compatible computer slot security lock.
Icon Item Description Ventilation Slots Air flow grill. CAUTION: Always ensure that the ventilation slots are uncovered and air can freely flow through the grill. Base View Icon Item Description Kensington lock Connects to a Kensington-compatible slot computer security lock. Lock hole Secures the device to the stand.
Hardware Specifications and Configurations Video Chip Item Specification Video Chip M96 XT Package 962 FCBGA Features • lPCI Express Revision 2.0 • DirectX 10.1 with Shader Model 4.1 • VESA DisplayPort technologies • Integrated HDMI and HDCP keys • Unified Video Decoder 2.0 (UVD2) •...
Chapter 2 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the graphics dock for maintenance and troubleshooting. Disassembly Requirements To disassemble the graphics dock, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
Disassembly Process The disassembly process is divided into the following sections: • Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order.
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Screw List Step Screw Quantity Part No. Main Unit Disassembly Chapter 2...
Removing the Monitor Mount Lay the graphics dock with monitor mount down with the monitor mount underneath. Slide back the monitor mount lock to the open position (1) and firmly lift up the graphics dock (2). Repeat step 2. on the other side. Chapter 2...
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Lift the graphics dock away from the monitor mount. Chapter 2...
Removing the Upper Cover If necessary first remove any mounts that may be attached to the unit. See “Removing the Stand” on page 10. See “Removing the Monitor Mount” on page 11. Remove the one (1) screw. Step Size Quantity Screw Type Removing the M2*6...
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Pry up both corners of the side opened. Proceed to pry open the upper cover around the edges of the graphic dock. Lift the upper cover off. Chapter 2...
Removing the I/O Board See “Removing the Upper Cover” on page 13. Remove the I/O cable. Remove the four (4) screws. Step Size Quantity Screw Type Removing the IO M2*6 board. Chapter 2...
Removing the Mainboard See “Removing the Upper Cover” on page 13. See “Removing the I/O Board” on page 15. Remove the ten screws (10) from the mainboard. Step Size Quantity Screw Type Removing the M2*6 Mainboard Lift the mainboard out. Chapter 2...
Removing the Thermal Module See “Removing the Mainboard” on page 17. Remove the thermal module cable. Loosen the four captive screws in order: first 4, then 3 >2 >1. Lift the thermal module out. Chapter 2...
Main Unit Reassembly Process Replacing the Thermal Module Place the thermal module on the mainboard. Tighten the four captive screws in order: first 1 then 2 > 3 > 4. Connect the thermal module connector to the mainboard. Chapter 2...
Replacing the Mainboard Place the mainboard into the lower cover. Replace the ten (10) screws. Step Size Quantity Screw Type Replacing the M2*6 Mainboard Chapter 2...
Replacing the I/O Board Place the IO board into the lower cover. Replace the four (4) screws. Step Size Quantity Screw Type Replacing the IO M2*6 board. Chapter 2...
Replace the IO cable. Replacing the Upper Cover Place the upper cover on the lower cover being careful to align the latch correctly. Chapter 2...
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Press down around the edges of the upper cover firmly. Replace the one (1) screw. Step Size Quantity Screw Type Replacing the M2*6 Upper Cover Chapter 2...
Replacing the Monitor Mount Place the graphics dock onto the monitor mount. Slide the monitor mount latch switch open (1) and press the graphics dock down (2) until it latches in place. Repeat Step 2 on the other side. Chapter 2...
Troubleshooting Use the following procedure as a guide for system problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Start Swap Lasso Swap Lasso Check Check cable cable Lasso cable Lasso cable Check AC Check AC Swap AC...
USB Failure If there is an issue with the USB port(s), perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assemble the Re-assemble the Check USB/B to Check USB/B to USB/B FPC USB/B FPC M/B FPC M/B FPC...
CRT Failure If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Re-assembly/Swap CRT cable Check CRT cable Check CRT cable Check MB CRT Check MB CRT connector connector Swap M/B...
HDMI Failure If there is a failure with the HDMI, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check HDMI Check HDMI Re-assemble/Swap Re-assemble/Swap cable cable HDMI cable HDMI cable Check M/B Check M/B HDMI connector...
Other Function Fail If there is a failure not previously noted, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Update driver to Update driver to Check Driver is latest latest latest Check test fixture Fix test fixture...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Acer DynaVivid Graphics Dock Exploded Diagrams Main Assembly Item Description Part Number Upper Cover Lower Cover Monitor Mount Stand Thermal Module Thermal Bracket IO Board Mainboard Chapter 5...
Test Compatible Components ® ® This graphics dock compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Test Report released by the Acer Mobile System Testing Department.
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Index Block Diagram 2 Common Problems CRT Cable Test Compatible Components Removing 17 Thermal Module Removing 18 Troubleshooting Display Power On 28 External Module Disassembly Upper Cover Flowchart 8 Removing 10 Features Windows 2000 Environment Test FRU (Field Replaceable Unit) List Hot Keys Jumper and Connector Locations LCD Module Disassembly...