If the modem doesn't fax
• If you're using fax Class 2 in the fax software, try using Class 1.
• Close any other communications programs.
• If you're faxing by printing from an application, make sure you've selected the fax
printer.
• Try turning off power management features temporarily.
If excessive line current is detected
• Make sure you're using an analog telephone line (2, 3, or 4 wires). You must not use
a digital line. In a hotel, ask for a data line.
If the modem clicks repeatedly but doesn't connect
• Make sure you're using an analog telephone line (2, 3, or 4 wires). You must not use
a digital line. In a hotel, ask for a data line.
• Check all cables and connections.
PC Card (PCMCIA) Problems
If the notebook doesn't recognize a PC Card
• Remove and reinsert the PC Card.
• Insert the PC Card in a different slot.
• Press the power button to suspend the computer, and then press it again to resume.
• Restart the computer: click Start, Turn Off Computer (or Shut Down), Restart.
• Try the card in another computer to see whether the card functions properly.
• Zoomed Video is not supported.
• Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in
Windows 2000. Contact Xircom to see if your card is one of these.
• If the card requires an IRQ, make sure one is available. Open the hardware Device
Manager: click Start, Control Panel, Performance and Maintenance, System
(Windows XP) or Start, Settings, Control Panel, System (Windows 2000).
Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide
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