Call Waiting/Camp On - NEC UX5000 Feature Handbook

Call Waiting/Camp On

After you call a busy extension, use Call Waiting to wait in line (i.e., Camp On) without hanging up. When
you Camp On, the UX5000 signals the busy user indicating that you are waiting. Your call goes through
when the busy extension becomes free.
Call Waiting also helps when you are on the terminal because it lets you know when additional calls are
trying to get through. Call Waiting lets your callers wait in line without being forgotten.
Note: When you call a busy attendant, your call will normally "stack up" in queue behind other waiting callers.
To Camp On to a busy extension:
1. Call the busy extension. You must hear busy tone.
2. 2 or FUNCTION (Camp On).
3. Wait without hanging up.
Your Camp On Programmable Function Key lights while you wait.
If you hang up, the UX5000 converts your Camp On to a Callback (see page 24).
To Camp On to a trunk, see the Trunk Queuing feature on page 148.
To cancel a Camp On request:
1. Hang up.
If you skip step 2, the extension will call you back when it becomes free.
CALL1 8 7 0
2. + .
OR
FUNCTION
(Camp On).
Your Camp On Programmable Function Key goes out.
Call Waiting/Camp On
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