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Aastra Dialog 4223 Professional User Manual

Businessphone communication platform
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Dialog 4223 Professional / Dialog 3213
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User Guide

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Summary of Contents for Aastra Dialog 4223 Professional

  • Page 1: User Guide

    Dialog 4223 Professional / Dialog 3213 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 EN/LZTBS 170 322 R2A © Aastra Telecom Sweden AB 2008. All rights reserved. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 3: Table Of Contents

    Group Features ..........76 ISDN Facilities ..........81 Other Useful Features ........86 Write Text ............95 Accessories ........... 96 Useful Hints ..........103 Glossary ............104 Installation ............ 107 Index ............118 BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 4: Welcome

    Welcome Welcome Welcome to the User Guide for the Dialog 4223 Professional / Dialog 3213 in the BusinessPhone Communication Platform from Aastra. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform.

  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 6: Description

    Description Description Dialog 4223 Professional BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 7 “During Calls” on page 32 “Silent Ringing” on page Loudspeaker on/off To switch the loudspeaker on or off. See section “During Calls” on page Headset See section “Headset - Dialog 4223 Professional” on page BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 8 Note: Use only optional key panels of type DBY 419 01. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 9 Description Dialog 3213 Executive BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 10 Line key 1 for in and outgoing calls. b. Save or redial an external number. See section “Outgoing Calls” on page Volume control To adjust the volume. Also space/backspace in writing mode. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 11 DBY 409 02. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 12 Phone keys Dialog 4223 / Dialog 3213 This table gives you an overview of the different key design of the Dialog 4223 Professional and the Dialog 3213 Executive. In this user guide you will only find illustrations of the Dialog 4223 keys.

  • Page 13: Lamp Indications

    Ö Ô Slowly flashing lamp The line (or function) is put on hold. Ö Ô Rapidly flashing lamp An incoming call or message waiting. Õ Ô Light with short breaks Ongoing call. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 14: Display Info

    DAVID CHAMBERS BURNES BOBBY FREE call-back During an incoming external call the middle line shows the other party’s number and status. 12 May 10:35 +15° 431811005446 SPEECH save BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 15: Status Information

    The called extension has Text info stored. & The called extension has Voice info stored. Missed calls Indicates outside temperature and tendency (up or down) if your +15°^ telephone system is equipped with optional temperature sensor. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 16: Dial Tone

    Verification tone (Verification that ordered function is accessed) Intrusion tone (Sent to all parties during Intrusion) Conference tone - repeated after 15 s (Sent to all participants in a Conference) BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 17 - repeated after 4 s External ringing signal - repeated after 4 s Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 18: Incoming Calls

    Ö Ô Handsfree Line 1 Press without lifting handset. Â Press without lifting handset. You are connected to the caller via the loudspeaker and í microphone. Press to terminate a handsfree call. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 19 To switch back to the first call: Line 1 Press the first Line key. The second call is put on hold. You are connected to the first caller. í Press if you want to terminate the ongoing call. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 20: Silent Ringing

    (the number can contain 24 digits maximum). Previously saved number is erased. Save number Before you quit the call: save Press (see display). Redial number redial Press to redial the saved number (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 21: Outgoing Calls

    Handsfree Without lifting the handset, just press a Line key, or the Loudspeaker key, or the first digit of the number. The call is in handsfree mode, via the loudspeaker and microphone. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 22: Last External Number Redial

    When you make an external call, you can save the number in order to redial it easily. Previously saved number is erased. Save number Before you quit the call: Press (see display). save Redial number redial Press to redial the saved number (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 23: Automatic Callback

    You have to answer within eight seconds otherwise the Callback service is cancelled. Lift the handset when you are called back. (You can also press the Line or Loudspeaker key to answer in handsfree mode.) BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 24: Automatic Redial

    The display shows: AUTO REDIAL CALL ANDERSEN ANDREAS directory redial prog Lift the handset when you are called back. (You can also press the Line or Loudspeaker key to answer in handsfree mode.) BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 25 Press to pause (pre-programmed). Pause Auto Redial The requests are paused and the key lamps of the Automatic Õ Ô Redial keys are flashing slowly. Press to resume Automatic Redial (pre-programmed). Pause Auto Redial BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 26: Busy Extension

    Note: If you still hear the busy tone, your extension does not have the authority to intrude or the desired extension is protected against Intrusion. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 27: Abbreviated Numbers

    Option 2 - Via the keypad If you are using the Dialog 4223 Professional without a key panel, you can program 10 Individual Abbreviated Numbers on the keys 0 to 9. Additionally, you can program the programmable keys on the telephone (see Option 1).

  • Page 28: Common Abbreviated Numbers

    Outgoing Calls Note: If you are upgrading your Dialog 4223 Professional with an optional key panel, all Abbreviated Numbers that are programmed via the keypad on the keys 0 to 9, will be stored on the first 10 programmable keys on the first key panel automatically.

  • Page 29: Programmable Key

    A number between 0 and 9. Dial-by-Name You can program and activate directory numbers (extensions and Ô Common Abbreviated Numbers) on the programmable keys. Press to make a call (pre-programmed). Head Office BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 30: System Phonebook

    Press (see display) to search for internal directory numbers.. external Press (see display to search for external common abbreviated numbers . The display shows: 12 May 10:35 +15° TELEPHONE DIRECTORY - ENTER SEARCH KEY search disconn BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 31: Make A Call

    Search routine was successful If no entry fulfils the search criteria, the display shows: 12 May 10:35 +15° SORRY - NO SUCH NAME return return Press (see display)to start a new search BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 32: During Calls

    Press to switch the loudspeaker on. You are now in the Group Listening mode. Replace the handset. í Handsfree conversation. Press to end the call. From handsfree to handset You have an ongoing handsfree conversation. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 33 Conference and end one of the calls. Press to end the Inquiry call. Ö Ô The second call is disconnected. Line 1 Press to retake the first call. You are now connected to the first party. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 34: Refer Back

    You can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), and the call will be extended, as soon as the ongoing call is terminated (if Camp-on is allowed). BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 35: Call Waiting

    Enter the number of the third party. conf Press to establish a three party conference (see display). Now you have established a three party conference. To indicate the Conference, all conference members will hear a periodical Conference tone. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 36: Individual Hold

    Ö Ô extension. Line 1 Press to pick-up on own extension. Pick-up on another extension: Enter the extension number that put the call on hold. Press (see display). pick-up BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 37: Call List

    In case of any calls in the list the menu key is activated. list Additionally you are notified about missed and unchecked calls with See display below: CALLS ! 12 May 10:35 +15° ANDERSEN ANDREAS CALLS ! directory list redial prog BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 38 Call List. The system automatically adds the digit(s) for external call access. Note: If digit(s) for external call access has not been defined for your Call List, contact your system administrator. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 39 Note: If you do not react within 5 seconds the display reverts to idle state. If you want to leave the function before the time-out, press the Clear key. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 40: Call Metering

    *41# To deactivate the indication for all further calls: Press. í Verification tone, the Cost Indication is deactivated. Press. To activate the Cost Indication again for all further calls, repeat the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 41: Cost Of The Last Call

    12 May 10:35 +15° OWN COSTS: other check return Press (see display). other The system requires a Password. Enter the Password. Ask your system administrator for the defined Password. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 42 This function is applicable when a printer is connected to the system. You also require a special authority level to initiate a printout. For a detailed description of the printout, see section “Printout” on page BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 43 12 May 10:35 +15° COST 200: EUR next print reset return next Press to step through all the counters (see display). í Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 44 Reason for print out : Read Division : Total system Group : Callers Directory number range : 4736 Currency : EUR Dir. No. Name Pulses Cost Cost/Pulse 4736 Mr.Plattner 38.00 0.50 Total 38.00 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 45 Shows the accumulated cost for the desired extension/trunk line since the last reset. Cost/Pulse: Shows the actual price per pulse. Total: Shows the accumulated pulses and cost of all the extensions/trunk lines on the printout. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 46: Integrated System Check

    Press to toggle between the indication in pulses or cost (see display). reset Press to reset the faulty record (see display). In this case no printout will be initiated to the connected printer. return Press to return to previous menu (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 47: Call Forwarding

    Diversion when caller receives busy tone If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 48: Fixed Diversion

    All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state. 12 May 10:35 +15° DIVERSION 4736->5450 directory redial prog Ô Cancel diversion Õ Ô Press. Press to cancel diversion. Diversion BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 49: Individual Diversion

    Note: An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated. Ô Cancel Internal Diversion Õ Ô Press. Press. Diversion Individual Diversion is cancelled. The lamp extinguishes. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 50 DISA function, see section “Other Useful Features” on page #22# Cancel External Diversion Press. í Press. Note: The programmed diversion address is not removed from the memory, the diversion is just inactive. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 51 Dial to activate the programmed External Diversion. You can make outgoing calls as usual. A special dial tone reminds you that Call Forwarding is active. The display shows that you have í activated an External Diversion. Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 52 Press to finish the procedure. Cancel Follow-me Follow-me and Individual Diversion can also be cancelled from the #21* answering position. Press. Dial your number. Press. í Dial tone. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 53: Absence Information

    Enter the reason for your absence and the date and time of your return. 2) Voice information Record a Voice message and name the reason of your absence. 3) Free text information Activate a personal text. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 54: Enter Information

    Meeting back at, hour minute Vacation back, month day ì Illness back, month day In case of a typing error, press Volume Down key to delete the latest entered digit. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 55: Voice Information

    Use the keypad to select characters and digits, and the menu key to activate the information. Only available on display phones. Note: How to write text is described in section “Write Text” í on page Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 56: Change Information

    Enter the extension number and press (see display). leave Press (see display). absence Press (see display). activate Enter the information in the normal way and press (see í display). Press to store the information for the extension. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 57: Receive Info For Diverted Calls

    Press and hold to read Text info (see display). Voice info programmed ANDERSEN ANDREAS 200% BURNES BOBBY 201 SPEECH div-info div-info Press and hold to receive instructions on how to get the information (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 58: Messages

    í The new Password is saved. Press to finish the procedure. Continue with any of the Message functions. If you want to change your Password again, see section “Change Password” on page BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 59: Individual Mailbox System

    Individual Diversion for all your Ô calls. Press. Ô Press. Info leave Press (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 60 Message Press to retrieve a message. See section “Check and store received messages” on page Retrieve messages - externally To retrieve your messages from an external position: Enter your company’s telephone number. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 61: Outcall (External) Notification

    You get a short voice announcement, informing that someone has left a message for you. You acknowledge the Notification by pressing any key. You have to callback the Mailbox system to retrieve the message. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 62 Press (see display). Enter the Notification time. The time is entered in 24h format, e.g. 2030 for half past eight. Values are automatically set to even quarters, i.e. 2013 will be 2015. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 63 “Forward a Voice message” on page Note: Messages are deleted from the system after a certain time. The time depends upon the category of the message. Please ask your system administrator regarding this. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 64 Press to erase the message (see display). store Press to store the message (see display). Up to 20 messages can be stored. Callback messages cannot be í stored. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 65 Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message. Repeat the procedure to forward the message to another í Mailbox. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 66: Common Mailbox System

    Ô Retrieve messages - internally Press the Common Mailbox key (pre-programmed). Common Mailbox During the procedure you will be asked for your extension number and your Password. See section “Security” on page BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 67: Send Message

    You can also change the sending extension number, if you want the message to be sent from someone else (if this function is allowed). Please ask your system administrator if you require this function. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 68 Use the menu keys to record and send your message (see display). Text text Press to send a Text message (see display). Text messages only can be sent to display phones. See section “Write Text” on page BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 69: Check Sent Messages

    Enter the receiving number that you want to check. All messages will be presented with senders name. You can check and erase the í messages (see display). Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 70: Returned Messages

    SELECT FUNCTION send receive administr sent-back sent-back Press (see display). Use the menu keys to check returned messages (see display). í You can erase or re-send the message. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 71: Dictaphone Function

    Press to pause the recording (see display). play-back Press to play-back (see display). record Press and speak to re-record (see display). activate Press to stop the recording and save the message (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 72: Conversation Recording

    Neither the manufacturer nor the dealer of this product is responsible for the abuse of this feature by the user or for any damages caused thereby. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 73: Security

    Press to select a new Password. Enter your present Password. The Default Password is 0000. Press. Enter your new Password. Press. Verification tone. 12 May 10:35 +15° #*72*----*4321# í Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 74: Bypass Blocked Extension

    This makes it possible to make a call on another, blocked *72* extension, by using your Password. Enter. Enter your Password. Press. Enter your extension number. Press. Dial tone. You can make one call from the blocked extension. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 75 í Verification tone. Press to finish the procedure. #72* Unblock extension Press. Enter your Password. Press to re-open. í Verification tone. Your extension is open for use. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 76: Group Features

    Press a free Line key (pre-programmed). External Line Enter the desired public number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 77: Group Call-Pick-Up

    In a Pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. Press the Group Call-pick-up code. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 78: Loudspeaker Paging

    . This will also happen if you dial the Common Bell Common Bell pick-up code and there are no calls waiting at the Common Bell extension. Note: You can also program the Common Bell code on a Function key. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 79: Group Hunting

    Before you can answer Group Hunting calls, you must log in. To log into one hunt *28* group: Press. Enter the hunt group code. Please ask your system administrator for the configured number. Press. To log into all hunt *28**# groups: Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 80: Answer Calls

    12 May 10:35 +15° LOGGED OUT FROM AT LEAST ONE PBX GROUP directory redial prog To log out from all hunt #28**# groups: Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 81: Isdn Facilities

    If a name is available to the external caller‘s number in your system, it is shown alternating to the number. (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system) BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 82: Answer An Incoming Call From An Isdn-Line

    EXTERNAL CALLING directory redial prog Example 4: The calling number has been diverted in the public net, the calling and the diverting number will be shown. 43181188 1811004736 CALLING directory redial prog BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 83: Make An External Call On An Isdn-Line

    12 May 10:35 +15° 01811005446 SPEECH save cost-on When the connected party has activated Number Secrecy (number suppression), your display shows the following information. 12 May 10:35 +15° DISPLAY RESTRICTED SPEECH save cost-on BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 84: Malicious Call Identification

    If you cannot identify the connected party, your display shows the following information. 12 May 10:35 +15° MCID REJECTED DISPLAY RESTRICTED SPEECH save cost-off After 3 seconds the display will revert to the previous state. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 85: Number Secrecy

    Press a pre-programmed key to suppress your complete Number secrecy number to the public net. The lamp beside the key shows a steady light and the function remains activated until the key is pressed again. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 86: Other Useful Features

    +15° SECOND USER LOGGED ON directory redial prog For incoming calls: • Both telephones are treated as 1 single extension. For outgoing calls: • Both telephones are treated as 2 separate extensions. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 87 Note: If you receive busy tone, your extension does not ì have the authority to set a Reminder. In case of a typing error, press the Volume Down key to delete the latest entered digit. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 88: Background Music

    The Doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone. Ö Ô Answering Doorphone calls Line 1 Press the flashing Line key. You will be in speech connection with the calling party. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 89: Intercom Line

    (answering position), e.g. when the office is closed. Press to activate or deactivate (pre-programmed). Night When the lamp lights, Night Switch is active. When the lights extinguishes, Night Switch is passive. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 90: Direct Inward System Access (Disa)

    Enter the external number. Use the External Diversion function. Procedure, see section “Call Forwarding” on page Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 91: Account Number

    “Direct Inward System Access (DISA)” on page Verified or own Account Number Press. This code cannot be entered during the call. Ô Press (pre-programmed). Account Number Enter Account Number and press. Valid digits 0-9. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 92: Dtmf Tones

    On/Off lamp lights and the call comes straight in through the loudspeaker. Note: To accept a transferred external call you must first press the Transfer key. Õ Ô Cancel Immediate Answer Press the Immediate Answer key (pre-programmed). Immediate Answer The lamp extinguishes. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 93: Ip Calls

    12 May 10:35 +15° SPEECH PATH REPLACEMENT Note: A switch to a non-IP Call can only be performed if the original call is an IP Call, otherwise you will receive a Blocking tone. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 94: Least Cost Routing

    Please ask your system administrator for the LCR code. Note: Which digit to press for external line access depends on the configuration of the system. You can also program the LCR code on a Function key. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 95: Write Text

    This sequence - numbers always followed by the Volume Up key - gives the word IN_ . Note: You can also write the following characters: ? -., !: /# * Press repeatedly. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 96: Accessories

    Your telephone can be expanded with up to four key panels. Note: For the Dialog 4223 Professional, you need the optional key panel DBY 419 01. Dialog 3213 Executive Each key panel offers 17 additional keys for storing of your most frequently used telephone numbers and functions, and for supervising extensions.

  • Page 97: Option Unit

    Press to change to extra bell. Press to save the setting and exit. Note: If you do not press #, the phone automatically returns to idle about 30 seconds after the last key press. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 98: Extra Handset

    Useful for involving a second person in your conversation, for talking or just listening. Tape recorder When a recording of the telephone conversation is needed, for evidence purposes, a tape recorder can be connected. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 99 í Press to terminate a Headset call. Make calls Enter the number. í Press to terminate the call. Headset to handset Lift the handset. Í Handset to headset Press the Headset key. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 100 Headset with Group Listening Press to toggle between headset with or without Group Listening. Â Headset to handsfree Press. Í Press the Headset key. Í Handsfree to headset Press the Headset key. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 101 Press the flashing Line key to answer. Press to terminate a Headset call. Make calls Enter the number. Press to terminate the call. Headset to handset Lift the handset. Handset to headset Press the Headset key (optional). Headset BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 102 Headset with Group Listening Press to toggle between headset with or without Group Listening. Headset to handsfree Press. Press the Headset key (optional). Headset Handsfree to headset Press the Headset key (optional). Headset BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 103: Useful Hints

    You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 104: Glossary

    This is useful for letting urgent calls through to The counter keeps track of the time and cost of an extension where diversion is active. See your calls. See section “Call Metering” on section “Call Forwarding” on page page BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 105 (e.g. BusinessPhone 250). cheapest way to connect your external call (not necessarily the shortest distance). Pre-defined text See section “Least Cost Routing” on page Pre-programmed absence information. See section “Absence Information” on page BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 106 “During Calls” on page Hints” on page 103. Tie line Trunk line An external line from the private network. A trunk line is the same as an external line. Can be either digital or analog. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 107: Installation

    The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET. Change cables To remove a cable, use a screwdriver to unlock the stop. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 108: Install Stands And Adapt Telephone

    Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 109 Secure with screws and install stand. Note: All key panels must be of type DBY 419 01 (three or four key panels can only be used in newer versions of the exchange). BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 110 Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Enterprise Telephone Toolbox CD. For questions regarding the product, please contact your Aastra Certified Sales Partner. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 111 Install pullout leaf Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pullout leaf. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 112: Wall Mounting Handset Hook

    Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure. Mount screws according to measures and attach the phone. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 113: Placing The Telephone

    Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 114: Install Cables

    The cable to the exchange has to be plugged in LINE. Change cables To remove a cable, push down the plug stop. Use a screwdriver to unlock the stop. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 115 Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle Tiltable display Adjustable angle BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 116 DBY 409 02 optional key panel must be used for all key panels connected to your telephone. Whereby, a 24 V a.c. power cable must be attached to the first key panel connected to your telephone to provide power to all key panels. BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 117 Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4223 Professional / Dialog 3213...

  • Page 118: Index

    Call List 37 During Calls 32 Call Metering 40 Call Waiting 35 Cost Indication 40 Conference 35 Cost of the last call 41 Handsfree 32 Printout 44 Inquiry 33 Read cost counters 41 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 119 Make call 83 Answer 18 Malicious call 84 Handsfree 18 Malicious Call Identification 84 Redial number 20 Number Identification 81 Save number 20 Number Secrecy 85 Second call 19 Silent Ringing 20 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 120 Save and redial incoming calls 20 Option unit 97 Save external number 22 Other Useful Features 86 Security 73 Account Number 91 Send Message 67 Background Music 88 Short Numbers 27 Direct Inward System Access (DISA) 90 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 121 Make a Call 31 Useful Hints 103 Use 30 Voice information 53 Tandem configuration 86 Tape recorder 98 Telephone Attendance 77 Welcome 4 Telephone directory 30 Write Text 95 Tones 16 Transfer 34 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 122 BusinessPhone – Dialog 4223 Professional / Dialog 3213...
  • Page 123 Ericsson Enterprise AB Subject to alteration without prior notice. please contact your Aastra Certified Sales Partner. © Aastra Telecom Sweden AB 2008. All rights reserved. Also visit us on www.aastra.com EN/LZTBS 170 322 R2A...

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