ViewSonic EP1031r User Manual page 40

Multimedia digital poster
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Why won't some media files play properly?
The video data bit-rate used may have exceeded the recommended bit rate.
The video data bit-rate is the amount of video or audio data used per second to
store or play the contents, usually expressed in Mbps (mega-bits per second). Video
encoded with excessive bit-rates will not playback smoothly in the media signboard,
likely due to storage I/O bottleneck.
Some JPEG images cannot be played in the signboard.
Progressive JPEG are not supported. Please convert to baseline JPEG for maximum
compatibility.
JPEG images can be either of 2 types: baseline or progressive compression. Baseline
JPEG offers greatest compatibility, while progressive JPEGs are suitable for web site
images. Progressive images are downloaded and displayed "progressively," being
rendered more clearly as more data is received over the internet. Progressive images
are primarily supported on PCs. For media appliances, make sure to save images
as baseline JPEG in your photo editor, or resave them as baseline JPEGs using free
tools such as IrfanView (http://www.irfanview.com/).
The signboard is not playing. What should I do?
Play list errors and scheduling issues are two major causes of playback problems.
To determine if the problem is caused by a bad play list, just delete the play list and
restart signboard. The signboard should loop through all media files, indicating a fault
with the play list.
If the playback is scheduled to play at specific time, check to see if the device is set
to the right time zone on the world clock. When nothing seems wrong, the time zone
setting is often the reason the program is not played.
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