Additional Items You May Need; System Requirements; Contact Information - Motorola SURFboard SB6121 User Manual

Getting Started

Additional Items You May Need

•
Coaxial (coax) cable, if one is not already connected to a cable wall outlet

System Requirements

•
High-speed Internet access account
•
Web browser access – Microsoft Internet Explorer, Google Chrome, Firefox, or Safari
•
Compatible operating systems:
ο Windows® 8
ο Windows 7 Service Pack 1 (SP1)
ο Windows Vista™ SP2 or later
ο Windows XP SP3
Note: Microsoft no longer supports Windows XP. The SB6121 should still function without any
problems.
ο Mac® 10.4 or higher
ο UNIX®
ο Linux®

Contact Information

For technical support and additional ARRIS-Motorola product information:
•
Visit the ARRIS Support website:
•
Call ARRIS Technical Support: 1-877-466-8646
When you call, you may need the following information listed on the modem label located on
the bottom of your SB6121:
ο Modem model name (SB6121)
ο Modem MAC address (HFC MAC ID)
ο Modem serial number (S/N)
SURFboard® SB6121 • DOCSIS® 3.0 Cable Modem • User Guide
365-095-25896-x.1
www.arrisi.com/consumer
2