CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE INSTALLATION AND OPERATION INSTRUCTIONS CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA C22.2 No-46 / UL 1278 CSA STANDARD EF39HD ELECTRIC FIREPLACE CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS. SAFETY INFORMATION...
TABLE OF CONTENTS INTRODUCTION DIMENSIONS LISTING APPROVALS GENERAL INSTRUCTIONS LOCATING APPLIANCE UNPACKING AND TESTING APPLIANCE GROUNDING APPLIANCE INSTALLATION MINIMUM CLEARANCE TO COMBUSTIBLES INSTALLING THE APPLIANCE GLASS EMBER INSTALLATION GLASS FRONT INSTALLATION FINISHING MINIMUM MANTEL CLEARANCES OPERATING INSTRUCTIONS MAIN POWER SWITCH OPERATING BY REMOTE CONTROL MAINTENANCE REPLACING THE FLAME GENERATION LIGHT BULBS...
This appliance has been tested in accordance with the CSA Standards for fi xed and location-dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer. Model Number EF39HD NOTE: This appliance must be electrically wired and Description Wall-Mount Appliance...
GENERAL INSTRUCTIONS WARNING Read these instructions completely before beginning installation. failure to follow them could cause a appliance malfunction resulting in serious injury and/or property damage. All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or fl...
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When using electric appliances, basic precautions should always be followed to reduce the risk of fi re, electric shock, and injury to persons, including the following: Read all instructions before using this appliance. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this appliance.
2.0 LOCATING APPLIANCE WARNING Due to high temperatures, this electric appliance should be located out of traffi c. Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 36" from the front of the appliance. Never locate this electric appliance where it may fall into a bathtub or other water container. Wear safety gloves and safety glasses for protection during installation and maintenance.
3.0 INSTALLATION WARNING RISK OF FIRE! The power cord must not be pinched against a sharp edge. Secure cord to avoid trip- ping or snagging to reduce the risk of fi re, electric shock or personal injury. Do not run cord under carpeting.
Mark out location, then mount the bracket onto Screws the wall using the four supplied screws. Ensure the top slots measurement from the fl oor is 1.250” lower then the top back edge measured earlier. This bracket MUST have the hooks facing upward and be level.
GLASS FRONT INSTALLATION WARNING Do not over tighten the bolts. Over tightening the bolts may result in glass breakage. It is recommended that two people install this glass front onto the appliance, Wear safety glasses and gloves when handling glass. Hold up the glass front onto the appliance (logo side out).
5.0 OPERATING INSTRUCTIONS Once the appliance has been plugged in to a grounded electrical outlet, it is ready to operate. NOTE: Ensure the house circuit breakers for the power supply are turned on. In the event of a power failure, when the main power switch is in the "I" ON position and the hand held remote control is in the OFF position, the fl...
6.0 MAINTENANCE WARNING PREPARATION FOR MAINTENANCE Always disconnect the power and allow the electric appliance to cool before performing any clean- ing, maintenance or relocation of this electric appliance. Turn controls to OFF and remove plug from outlet or turn off the house circuit breaker to electric appliance receptacle. Do not install replacement bulbs that exceed specifi...
REPLACING THE FLAME GENERATION LIGHT BULBS WARNING Remove the fi replace from the wall and turn off electrical power before servicing the appliance. Remove the 6 screws on the back plate of the Flame Generation Bulb Location appliance near the bottom. Open back plate from the top.
REPLACING THE EMBER BED LIGHT BULBS Ember Bed Bulb Replacement Ember Bed Bulb Replacement 2 screws Right Left Back View Screw Screw Screws Switch wires Remove the 2 screws on the bottom left and right corner of the appliance behind the front panel. Remove the 2 screws holding the main power switch and pull switch down carefully.
RESULT IN PROPERTY DAMAGE OR * IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR PERSONAL INJURY. FURTHER INFORMATION, CONTACT YOUR AUTHORIZED DEALER. For aftermarket sales and service please call 1-866-592-6667 COMPONENTS REF NO. EF39HD DESCRIPTION R-21 REMOTE CONTROL TRANSMITTER DQ002-011 REMOTE RECEIVER JQ-FAGETI-19...
8.0 TROUBLESHOOTING WARNING Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service and repair this electric appliance. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Dim or no fl ame 1. Bulb(s) are burnt out 1.
9.0 WARRANTY NAPOLEON® electric appliances are manufactured under the strict Standard of the world recognized ISO 9001 : 2008 Quality Assurance Certifi cate. NAPOLEON® products are designed with superior components and materials, assembled by trained craftsmen who take great pride in their work. Once assembled the complete appliance is thoroughly inspected by a qualifi...
10.0 SERVICE HISTORY Appliance Service History This heater must be serviced annually depending on usage. Date Dealer Name Service Technician Service Performed Special Concerns Name W415-0752 / A / 11.16.09...