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Toshiba Bar Code Printer Network Tool Operation Manual

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TOSHIBA Bar Code Printer
Network Tool Operation Manual
First Edition:
February 28, 2006

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Summary of Contents for Toshiba Bar Code Printer

  • Page 1 TOSHIBA Bar Code Printer Network Tool Operation Manual First Edition: February 28, 2006...

  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION ............................4 UPPORTED RINTERS .......................... 4 OFTWARE ICENSE GREEMENT ................................4 EATURES ................................5 OTATION ........................5 SAGE IMITATION OF THE RODUCT ........................6 CREENS SED IN OCUMENT ..........................6 RADEMARK AND OPYRIGHT ............................ 7 PERATIONAL ONDITIONS Software (Operation System) ..........................
  • Page 3 PRINTER SETTING (TEC BARCODE NET CONFIG) ........................47 MPORTANT OTICE ON EATURE ............................... 47 PERATION Starting Printer Setting........................... 47 Starting Printer Setting from Printer Monitor Screen ..................49 ................50 ETAILS OF CREEN ISPLAYED AND SED BY EATURE Printer Setting..............................50 –...

  • Page 4: Introduction

    CLAIMS BY A THIRD PARTY. 8. TOSHIBA TEC or its licenser will terminate this Agreement if you fail to comply with any of this terms and conditions. Upon the termination of this Agreement, you agree to uninstall the Software and return it to TOSHIBA TEC.

  • Page 5: Notation

    Notation Names of menus, screens, icons, buttons, tabs, and items are enclosed in square brackets ([ ]). For example: Click the [OK] button. Wordings shown on the computer monitor and the LCD message display of your printer are enclosed in double quotation marks (“...

  • Page 6: Screens Used In This Document

    Note: Instead of starting the download function using the Surveillance Tool, the download function can be started from the [Start] button in the task bar. However, TOSHIBA TEC shall not be liable for any outcome resulted from the use of the download function when the function is started from the [Start] button.

  • Page 7: Operational Conditions

    Supported Printers and general-purpose printers. The Setting Tool and Downloader must be used by the Administrator or under instructions of the Administrator. TOSHIBA TEC shall not be liable for any outcome resulted from a failure to follow the above instructions (both the Product and the Supported Printers).
  • Page 8 Installation Installation··············································································································································· 9 Cautions for Installation ........................9 When the User Uses the Product ....................9 When Installing the Product on Windows 2000/XP Computer............9 Installation Procedure........................11 Installation Procedure (for the Administrator) – Full Installation of the Product ......11 Installation Procedure (for the Administrator) –...

  • Page 9: Installation

    Installation The Product consists of [Surveillance Tool], [Printer Setting], and [Downloader]. Cautions for Installation When the User Uses the Product The Product was designed based on the assumption that it is used by the Administrator. If you are installing the Product on the computer which the User uses, install the Product following the instructions in the section ‘Installation Procedure (for the User)‘.
  • Page 10 The [Windows Components Wizard] screen appears. Check [Management and Monitoring Tools], then click [Details…]. The [Management and Monitoring Tools] screen appears. Check [WMI SNMP Provider] and [Simple Network Management Protocol], then click [OK]. The [Management and Monitoring Tools] screen closes. Click [Next] on the [Windows Components Wizard] screen.

  • Page 11: Installation Procedure

    Installation Procedure Installation Procedure (for the Administrator) – Full Installation of the Product This Installation Procedure guides you to install all features of the Product. Double-click the setup program (setup.exe) of the Product. The [Choose Setup Language] screen appears. Select [English], then click [OK]. The InstallShield Wizard starts.
  • Page 12 The [Selection of language] screen appears. Select a language from a pull-down menu. Here, select [English], then click [Next]. The [Setup Type] screen appears. Select a setup type to install: [Complete] for full installation and [Custom] for the installation of limited features. Then, click [Next].

  • Page 13: Installation Procedure (For The Administrator) - Downloader Only

    Installation Procedure (for the Administrator) – Downloader Only This Installation Procedure guides you to install the Downloader only. When you want to use the Downloader only, install it following the instructions below. Refer to the section ‘Installation Procedure (for the Administrator) – Full Installation of the Product‘ and follow Steps 1 to 6, then start from Step 1 below.

  • Page 14: Installation Procedure (For The User)

    The [InstallShield Wizard Complete] screen appears. Click [Finish] to complete the installation. Installation Procedure (for the User) This Installation Procedure is for the User who wants to use the Product to monitor the Supported Printers. When the Product is installed following the procedure in this section, the Downloader will not appear in the [Start] menu.

  • Page 15: Modification/Repair Of Installation Setting And Uninstallation

    User uses. [Downloader] needs to be removed. only one feature has been installed and one more feature needs to be installed. Click: [Start] – [All Programs] – [TOSHIBA TEC] – [UnInstall TEC Barcode Network Tool]. The [InstallShield Wizard] preparation message appears.

  • Page 16: Repair Of Installation Setting

    Click [Finish] to complete the operation. Repair of Installation Setting This reinstalls all features by the previous setup. Click: [Start] – [All Programs] – [TOSHIBA TEC] – [UnInstall TEC Barcode Network Tool]. The [InstallShield Wizard] preparation message appears. It may take a while until a next screen appears.

  • Page 17: Uninstallation Of The Product

    Note: You may not be able to uninstall the Product by clicking: [Control Panel] – [Add or Remove Programs]. In such case, follow the uninstallation procedure described below: Click: [Start] – [All Programs] – [TOSHIBA TEC] – [UnInstall TEC Barcode Network Tool]. The [InstallShield Wizard] preparation message appears.
  • Page 18 The [Welcome] screen appears. Check [Remove], then click [Next]. When changing the installation setting, check [Modify]. When reinstalling all features by the previous setup, check [Repair]. When uninstalling all installed features, check [Remove]. The [Confirm Uninstall] screen appears. Clicking [OK] starts uninstallation. The screen which shows a progress bar appears.
  • Page 19 Surveillance Tool Surveillance Tool (TEC Barcode Net Admin)························································································ 20 Surveillance Timing .......................... 20 Trap Notification ..........................20 Cautions for Using Trap Notification ....................20 Clearing the Block on Trap Notification (Windows XP Service Pack2)........21 How to Start............................22 Default Startup ..........................22 Starting from [Login] Screen......................

  • Page 20: Surveillance Tool (Tec Barcode Net Admin)

    Surveillance Tool (TEC Barcode Net Admin) The Surveillance Tool monitors printer statuses. Unless otherwise specified, this chapter explains operations and details in Administrator mode. In Administrator mode, all features provided by the Surveillance Tool are available. While in User mode, available features are limited.

  • Page 21: Clearing The Block On Trap Notification (Windows Xp Service Pack2)

    Clearing the Block on Trap Notification (Windows XP Service Pack2) Click: [Start] – [Control Panel] – [Windows Firewall]. Remove the check mark for [Don’t allow exceptions] under the [General] tab. Click the [Exceptions] tab, then [Add Port…]. Enter the following in the [Name] and [Port number] entry box respectively.

  • Page 22: How To Start

    How to Start Default Startup Click: [Start] – [All Programs] – [TOSHIBA TEC] – [TEC Barcode Network Tool] – [TEC Barcode Net Admin] to start the Surveillance Tool. When the shortcut icon is on the desktop, double-clicking it does the same operation.

  • Page 23: Starting From [Login] Screen

    ‘Management Options (Effective only in Administrator mode)’ Login in Administrator Mode Click: [Start] – [All Programs] – [TOSHIBA TEC] – [TEC Barcode Network Tool] – [TEC Barcode Net Admin] to start the Surveillance Tool. The [Login] screen appears. Enter a password, then click [OK].

  • Page 24: Login In User Mode

    Login in User Mode Click: [Start] – [All Programs] – [TOSHIBA TEC] – [TEC Barcode Network Tool] – [TEC Barcode Net Admin] to start the Surveillance Tool. The [Login] screen appears. Click [User Mode]. The icon appears in the task tray. Right-click it.

  • Page 25: Addition Of Printers To Printer List On List View Screen

    Addition of Printers to Printer List on List View Screen When printers to be monitored are not on the Printer List, add the printers manually either by searching them using the Surveillance Tool or by specifying an IP address. Observe the following precautions when adding the printers on the Printer List. Please turn the printer power on before starting the search.

  • Page 26: By Specifying Ip Address

    By Specifying IP Address When the [Search] function described in the previous section is used, printers, which do not have to be monitored, may also be searched. To avoid this situation, using an IP address can add only the desired network printers to the Printer List.

  • Page 27: Exit From Surveillance Tool

    Exit from Surveillance Tool The Surveillance Tool does not end by clicking [File] – [Exit] while the List View screen is being displayed. Follow the procedure below to end the Surveillance Tool. Right-click the icon in the task tray. Select [Exit]. When the right dialog box appears, click an applicable button.

  • Page 28: Details Of Screen

    Details of Screen List View (TEC Barcode Net View) (1) Menu [File] [Open…] : Opens a list file previously saved. [Save As...] : Saves the currently displayed Printer List to a list file. [Save] : Overwrite the currently displayed Printer List in the list file. [Create Group…] : Opens Group Properties to create a new group.
  • Page 29 [Property] [Management Options…] : Displays the [Management Options] screen, where the startup setting can be made. ‘Management Options (Effective only in Administrator mode)’ [Search Options…] : Displays the [Search Options] screen, where the setting for searching printers can be made. ‘‘Search Options (Effective only in Administrator mode)’...

  • Page 30: Each Setting Screen Of List View

    Each Setting Screen of List View Group Properties Makes setting for groups to be displayed in the Printer List. Up to 10 groups can be displayed. [Group Name] A group name is entered. (Up to 32 characters) [Model] Filter conditions on a printer model are entered using a comma to separate each condition.
  • Page 31 Add Printer Adds printers. An IP address of a printer to be added is entered in the [IP Address] entry box. ‘By Specifying IP Address’ [IP Address] An IP address of a printer to be added is entered. First to fourth segment of IP address: 0 to 255 0 and 255 should not be used for an effective host address.
  • Page 32 Management Options (Effective only in Administrator mode) On the List View screen, click: [Property] – [Management Options], or right-click the icon in the task tray, then select [Property] – [Management Options]. The [Management Options] screen shown in the right side appears. [Start TECNet Admin at the startup of the operating system] Starts the Surveillance Tool at the startup of the...
  • Page 33 Search Options (Effective only in Administrator mode) Selects a method for searching printers. [Start the auto-search when TECNet Admin opens.] Displays the [Search] screen at the startup of the Product and automatically searches printers. [Broadcast Search] Searches printers by Broadcast Search and adds SNMP-compliant printers to the Printer List.
  • Page 34 Surveillance Options (Effective only in Administrator mode) Displays the [Surveillance Options] screen shown in the right side when [Property] – [Surveillance Options] on the [List View] screen are selected or when the icon in the task tray is right-clicked, and [Property] – [Surveillance Options] are selected.
  • Page 35 Mail Property Sets Sender information, destination address, sending conditions, and mail format. Sender information [Mail Server] A name of a sender’s mail server is entered. (Up to 256 characters) This information is required for a protocol to send email. [User Name] A name of a sender is entered.
  • Page 36 Log Options (Effective only in Administrator mode) Displays the [Log Options] shown in the right side when [Property] – [Log Options] on the [List View] screen are selected or when the icon in the task tray is right-clicked, and [Property] – [Log Options] are selected. Makes setting for log output of surveillance result.
  • Page 37 [Environmental Check Record] Periodically collects information of the system and printers to be monitored and outputs a result to a log. [File Name] Enabled when [Environmental Check Record] is enabled. A name of a log file, where a received environmental check record is to be output, is entered. [Max Size] Enabled when [Environmental Check Record] is enabled.

  • Page 38: Printer Monitor

    Printer Monitor Any printer on the Printer List can be monitored. One [Printer Monitor] screen can monitor only one printer. Note: Opening several [Printer Monitor] screens can monitor several printers (1 printer/screen). It is preferable that a maximum of 10 screens be opened at the same time. Depending on the operational environment (especially under Windows 98), operation of your computer slows down due to lack of resources or other reasons.
  • Page 39 (4) Printer Information List Depending on the item selected on the Printer Information List, descriptions in the Detailed Information differ. Also the items displayed differ between the Supported Printers and other printers (including other TOSHIBA TEC printers). Supported Printers Counter Displays counter information.
  • Page 40 Icons Used for Printer Image and LCD Message Display Icon Status Name LCD Message Display Description SUPPORTED PRINTERS Off-line Printer is not connected or recognized. Printer is being monitored properly. On-line / ON LINE Printing Ribbon near end Remaining amount of ribbon is low. Writable characters or PC command is being saved.
  • Page 41 Icon Status Name LCD Message Display Description SUPPORTED PRINTERS Paper jam error (paper feed error) Several causes can be thought of. Handle the matter with reference to ‘Error Message’ in Owner’s Manual. Paper jam PAPER JAM • Paper is not properly loaded. •...
  • Page 42 • Ribbon motor sensor is broken. If a ribbon error repeats, the ribbon motor sensor may be broken. Turn the power off and contact your local service station. Printers other than SUPPORTED PRINTERS (including TOSHIBA TEC printers) Unknown/Off-line Printer is not connected or recognized. *******...
  • Page 43 [JOB] Tab Under the [JOB] tab, job information acquired from the printer is shown. Note: Only the jobs printed from the printer driver are displayed. [NETWORK] Tab Network device information is displayed in the upper area and detailed information of network protocol is displayed in the lower section.

  • Page 44: Setting Screens Of Printer Monitor

    Management Info Property [ID Number], [Administrator], and [Comment] cannot be set for printers other than the Supported Printers (including other TOSHIBA TEC printers). Printer Name A printer name is entered, with which printer setting information is obtained/changed when the [Printer Monitor] screen is displayed.
  • Page 45 Comment Other information is entered, with which printer setting information is obtained/changed when the [Printer Monitor] screen is displayed. (Up to 255 characters) [Update] Updates printer information (Printer Monitor). [Close] Closes the screen without saving the current setting. About… (Version Information) [About TEC Barcode Net View] (version information) is displayed.
  • Page 46 Printer Setting Printer Setting (TEC Barcode Net Config)···························································································· 47 Operation Flow ..........................47 Starting Printer Setting........................49 Starting Printer Setting from Printer Monitor Screen ..............49 Details of Screen Displayed and Used by This Feature ..............50 Printer Setting ..........................50 Printer Setting –...

  • Page 47: Printer Setting (Tec Barcode Net Config)

    For details of the setting, please refer to the key operation sections of the System Mode Manual for each of the Supported Printers. TOSHIBA TEC shall not be liable for any outcome resulted from the use of this feature by the User. Operation Flow...
  • Page 48 [Printer Setting] starts. For details of the screen, refer to the section, ‘Screens Displayed and Used by This Feature. Change the setting. For details of setting, refer to ‘Printer Setting – Details of Tab’. Click [Exit] to complete the printer setting.

  • Page 49: Starting Printer Setting From Printer Monitor Screen

    Starting Printer Setting from Printer Monitor Screen You can start [Printer Setting] from the [Printer Monitor] screen, but [Batch Printer Set] is disabled. Select: [Device] – [Printer Monitor]. Double-clicking a desired printer does the same operation. The [Printer Monitor] screen appears. Start [Printer Setting] by selecting [Device] –...

  • Page 50: Details Of Screen Displayed And Used By This Feature

    Details of Screen Displayed and Used by This Feature Printer Setting (1) Title Bar Right-clicking the title bar displays a menu. Selecting [About...] displays [About TEC Barcode Net Config] (version information) screen. (2) Tab Setting information is categorized under each tab. Tabs displayed differ depending on a function initiated.
  • Page 51 (5) Setting Value Area Displays a setting value for an item selected in the information area. Depending on the setting method, either of the following boxes is displayed: combobox, edit box, or spin control. ComboBox You can specify a value by either entering text or choosing an item. Edit Box You can specify a value by entering text.

  • Page 52: Printer Setting - Details Of Tab

    Printer Setting – Details of Tab Tabs displayed differ depending on a function initiated. Printer Setting Six categories: Maintenance, General, Device, Option, Adjust, Network Batch Printer Set Four categories: General, Device, Option, Adjust For explanation of items to be set under each tab, please refer to the key operation sections of the System Mode Manual for each of the Supported Printers.

  • Page 53: [Device] Tab

    [Device] Tab Displays and sets the items about device information. There are four major setting items: [Ribbon], [Parallel Port], [Serial Port], [RTC], and [Expansion]. Ribbon Selects the condition for ribbon near end detection. Parallel Port Makes setting for parallel port. Serial Ports Makes setting for serial port.

  • Page 54: [Adjust] Tab

    [Adjust] Tab Displays and sets the items about adjustment information. There are four major setting items: [Position], [Density], [Ribbon], and [Sensor]. Position Makes setting for positional relationship between paper and the printer. ‘Positional Adjustment Using [Adjust] Tab’ Density Selects a fine adjustment value for the print density. Ribbon Selects a fine adjustment value for the ribbon motor drive voltage.
  • Page 55 <Handling of label papers having the label pitch of less than 22 mm in cut issue mode> The minimum label pitch in normal cut issue mode is 22.0 mm. When a label paper having the label pitch of less than 22.0 mm is used (although it is out of specification), an edge of a label is caught by an edge of the thermal head during a back feed to the home position after the paper is cut in a gap area between labels.
  • Page 56 Strip position fine adjustment Print head 0.0 mm Platen +3.0 mm +3.0 mm Assuming the label gap is 2 mm, the print stop position in 4 mm strip issue mode is designed in a manner so that printing stops when the distance from the middle of the gap 3 mm between labels to the end of the strip shaft is 4 mm.

  • Page 57: [Network] Tab

    [Network] Tab Displays and sets the items about network information. There are two major setting items: [TCP/IP] and [DHCP]. TCP / IP Makes setting for TCP/IP. DHCP Makes setting for DHCP. Note: Clicking [Update] does not reflect the network information on actual printer control. To reflect the information, turn the printer power off and on or reset the printer using the Remote Key (Page 44) of the printer.
  • Page 58 Downloader Downloader (TEC Barcode Net Loader)······························································································· 59 Important Notice on This Feature...................... 59 Installing the Downloader ......................59 When the User Installs the Product ....................59 Types of Download Files ........................60 Operation Flow ..........................61 Starting Downloader Using Surveillance Tool................61 Starting Downloader Using [Start] Button ..................

  • Page 59: Downloader (Tec Barcode Net Loader)

    Important Notice on This Feature This feature was designed based on the assumption that it is used by the Administrator. TOSHIBA TEC shall not be liable for any outcome resulted from the use of this feature by the User. Installing the Downloader Only This feature can be installed independent of the Surveillance Tool.

  • Page 60: Type Of Download File

    Open of Socket Communication When downloading via LAN, please stop the socket communication if it is performed by other software. After finishing the applicable software, start downloading. Stop of Status Monitor of Printer Driver Please stop the status monitor of the printer driver if it is in operation, then start downloading. View when the status monitor is in operation With status monitor With icon...

  • Page 61: Operation Flow

    Tool or the Downloader. Starting Downloader Using Surveillance Tool Click: [Start] – [All Programs] – [TOSHIBA TEC] – [TEC Barcode Network Tool] – [TEC Barcode Net Admin] to start the Surveillance Tool. Please start the Surveillance Tool in Administrator mode.

  • Page 62: Starting Downloader Using [Start] Button

    This section describes the procedure to start the Downloader without using the Surveillance Tool. Both of the Administrator and the User can start the Downloader by using this procedure. Click: [Start] – [All Programs] – [TOSHIBA TEC] – [TEC Barcode Network Tool] – [TEC Barcode Net Loader] to start the Downloader.

  • Page 63: Downloading Operation

    Downloading Operation Click in the [Download file:] area of the Main screen. The [Select file to download] screen appears. Select a download file and click [Open]. The file name and details are shown in the [Download file:] area. Click the [DOWNLOAD START] button in the bottom right area to start downloading.
  • Page 64 When the download completes, the [Save the result] and [OK] buttons are enabled. To save the download result, click [Save the result], and to show the Main screen without saving the result, click [OK]. For details of files to be saved by [Save the result], please refer to ‘Download Result File’.

  • Page 65: Screens Displayed And Used By This Feature

    Screens Displayed and Used by This Feature This section explains each screen. [Obtaining printer information] Screen This screen appears while the printer is obtaining printer information. [Printer Selection] Screen This screen appears when the downloader is started alone or when no printer information has been recorded. You will list a printer by clicking [Printer Search] or [Add Printer…].

  • Page 66: Downloader Main Screen

    Downloader Main Screen This is the Main screen of the Downloader which includes the printer list and download file information. To add or remove printers, click [Add or remove printer], and the [Printer selection] screen appears. Clicking displays the [Select file to download] screen. Clicking [Customiz…] displays the [Customizing] screen.

  • Page 67: [Download] Screen

    [Download] Screen This screen appears when a file is being downloaded. The progress bar in the [Progress…] area indicates the progress of the download. When the download completes, the [Save the result] and [OK] buttons are enabled. To save the download result, click [Save the result], and to show the Main screen without saving the result, click [OK].

  • Page 68: Download Result File

    Data size : 2624KB Date : 04MAY2005 Destination address : 00040000H ---------------------------------------------------------------------------------------------- Printer 1 SNMP 157.69.25.243:9100 Model : TOSHIBA TEC B-SA4T Name : B-SA4-001 Printer information before download Type : B-SA4T Main program version : V1.0 Main program date :...

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