Honeywell Ovale OVD270 Instruction Manual page 11

TROUBLESHOOTING
WARNING: To keep the warranty valid, never repair this
product or any parts yourself. If you experience any
problems with the product, first check these troubleshoot-
ing instructions before contacting our customer service
centers. If the problem persists, follow the warranty
instructions in the Service and Warranty manual for
customer service options.
Ovale Docking Speaker does not turn on
™
• Ensure that the AC power adapter has been connected
properly.
• Ensure that there is power from the AC electrical outlet.
Ovale Docking Speaker - no sound, or poor sound
™
quality
• Adjust the volume on the Docking Speaker.
• Adjust the volume of your iPod/ iPhone/ iPad, Bluetooth
device or the external audio device that is connected to
the Docking Speaker.
• Make sure that the Docking Speaker is set to the correct
Audio Source matching the device that you want to play.
For example, make sure the Audio Source is set to
"iPod" when you are trying to play music from your
iPod/ iPhone/ iPad device.
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TROUBLESHOOTING (CONTINUED)
• Some songs sound better with higher bass, some with
higher treble. Adjust the Digital Sound Profile settings or
switch on/ off the Dynamic Bass Boost to enhance
sound quality for different types of songs.
• The quality of the song file (for example, an MP3 song
file) can vary from different sources. Poor quality song
files can result in unclear sounds or unwanted noise that
will be heard when played on this speaker. It is
recommended to remove/ delete poor quality song files
from your playlist and to try to play songs from a trusted
source such as iTunes.
• Radio reception depends greatly on the quality of radio
reception within the room where the Docking Speaker is
located. In the FM Radio Audio Source Mode, adjust the
position of the Radio Antenna, or move the position of
the Docking Speaker to a place with better radio
reception.
Wireless Bluetooth - poor sound quality
• Sounds may become distorted or broken up if the
Bluetooth device is out of range of the Docking Speaker.
Move your Bluetooth device within 30-33 feet (10m) of
the Docking Speaker for clear wireless Bluetooth sound
reception.
TROUBLESHOOTING (CONTINUED)
Wireless Bluetooth - pairing problems
• If you cannot see "Ovale Speaker" listed in your
Bluetooth device list when trying to pair with the
Docking Speaker, check that your device's Bluetooth
function is switched on. Also check that the Docking
Speaker is in the Bluetooth Audio Source Mode. Restart
the Docking Speaker to restart the Bluetooth pairing
mode if needed.
• If the Bluetooth device cannot pair with the Docking
Speaker, your Bluetooth device may not support the
A2DP Bluetooth profiles of this Docking Speaker device.
If your device is not equipped with the right Bluetooth
profile, you can still play music from your device by
using the docking connector in the "iPod" Audio Source
Mode (for iPod/ iPhone/ iPad devices only) or by
connecting to the 3.5mm Audio Cable (included) in the
"AUX" Audio Source Mode.
The Alarm does not activate when programmed
• Check that the alarm time was set correctly to AM or PM
and matching the correct AM or PM setting of the clock.
• Check to make sure that the Alarm Indicator Light is ON
after you set the alarm. The alarm will only activate at
the set time if the Alarm Indicator Light is switched ON.
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