Troubleshooting; Paper Feeding Problems - Canon EB15 User Manual

Troubleshooting

Paper feeding problems _______________________

Paper does not load.
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P).
(see p. 1-12)
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide
is adjusted correctly. (see p. 1-12)
Paper is loaded skewed. (Printing is skewed.)
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide
is adjusted correctly. (see p. 1-12)
• Make sure the right edge of the paper stack is aligned with the right side of the multi-purpose
tray and the paper guide is aligned with the left edge of the stack. (see p. 1-12)
• Make sure the paper exit path is clear.
Multiple sheets load into the fax at the same time.
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide
is adjusted correctly. (see p. 1-12)
Sheets of paper may be sticking together.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets
of paper from sticking together. (see p. 1-13)
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P).
(see p. 1-12)
• Do not exceed the maximum loading capacity of the multi-purpose tray. (see p. 4-2)
• Do not force the paper stack into the multi-purpose tray.
Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the paper requirements for the fax. (see Chapter 4)
Repeated paper jams occur.
The paper you are using may be causing the jams.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets
of paper from sticking together. (see p. 1-13)
• Check that the paper you are using and your printing environment (see pp. 1-12, S-1) are within
the specifications of the fax. (see Chapter 4)
10
10-11