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ThinkVantage Toolbox" on page 119. For more information about the Lenovo Solution Center program,
see "Lenovo Solution Center" on page 119.
2. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support.
See "PC-Doctor for DOS" on page 119 for detailed information.
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print
the log files created by the programs. You will need the log files when you speak to a Lenovo technical
support representative.
Lenovo Solution Center
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
Notes:
• The Lenovo Solution Center program can be downloaded from http://www.lenovo.com/diags.
• If you are using a Windows operating system other than Windows 7, Windows 8, or Windows 8.1, go to
http://www.lenovo.com/diags for the latest information on diagnostics for your computer.
To run the Lenovo Solution Center program, see "Lenovo programs" on page 5.
For additional information, refer to the Lenovo Solution Center help system.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print
the log files. You will need the log files when you speak to a Lenovo technical support representative.
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get
more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage
Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update
system drivers, and view system information.
To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ All
Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions on
the screen.
Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox
help system.
PC-Doctor for DOS
You can also download the latest version of the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the
Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the
Windows operating system or if the two diagnostic programs preinstalled on your computer have not
been successful in isolating a possible problem. You can run the PC-Doctor for DOS diagnostic program
from a diagnostic disc that you created.
Creating a diagnostic disc
This section provides instructions on how to create a diagnostic disc.
To create a diagnostic disc, do the following:
.
Chapter 10
Troubleshooting and diagnostics
119
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Table of Contents
Troubleshooting
