Honeywell HD4DIP Reference Manual
Honeywell HD4DIP Reference Manual

Honeywell HD4DIP Reference Manual

Equip series fixed mini dome network camera
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EQUIP™ Series
Fixed Mini Dome
Network Camera V2.1
NTSC / PAL
HD4DIP
HD4DIPX
Reference Guide
Document 800-04191 – Rev A – 06/09

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Summary of Contents for Honeywell HD4DIP

  • Page 1 EQUIP™ Series Fixed Mini Dome Network Camera V2.1 NTSC / PAL HD4DIP HD4DIPX Reference Guide Document 800-04191 – Rev A – 06/09...
  • Page 3 Reference Guide...
  • Page 4 06/09 New document for EQUIP V2.1 firmware release. Generally describes the functionality in the firmware of the HD4DIP camera. EQUIP V2.1 supersedes EQUIP V1 (document 800-00249). EQUIP V2.1 allows for another method for the DVR recording solution to communicate to the camera.
  • Page 5: Table Of Contents

    About the Honeywell IP Utility ........32...
  • Page 6 Before You Begin Configuring ........45 Logging On and Off the HD4DIP IP Web-Client ......45 Launching the Web-Client from IP Utility .
  • Page 7 Figure 3-1 Honeywell IP Utility Logon Window ......35 Figure 3-2 IP Utility User Interface.
  • Page 8 Limited or No Connection Message ......72 Figure 6-1 HD4DIP Side View with Dimensions......75...
  • Page 9 HD4DIP Network Camera V2.1 Reference Guide Tables Table 1-1 Fixed Mini Dome Network Cameras ......15 Table 2-1 Audio and Alarm Connector PIN Definitions .
  • Page 10 Tables...
  • Page 11: About This Document

    HD4DIP Network Camera V2.1 Reference Guide About This Document This document introduces the Honeywell HD4DIP(X) True Day/Night Network Camera. It covers how to install and operate the HD4DIP(X) in a network environment. This document is intended for system installers, administrators, and operators. Overview of Contents This document contains the following chapters and appendixes: •...
  • Page 12: Cautions And Warnings

    Cautions and Warnings THIS SYMBOL INDICATES CAUTION THAT DANGEROUS VOLTAGE RISK OF CONSTITUTING A RISK OF ELECTRIC SHOCK ELECTRIC SHOCK IS DO NOT OPEN PRESENT WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF THIS SYMBOL INDICATES ELECTRIC SHOCK, DO NOT REMOVE THAT IMPORTANT OPERATING THE COVER.
  • Page 13: Manufacturer's Declaration Of Conformance

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
  • Page 15: Introduction

    Introduction The Honeywell HD4DIP(X) color Network Cameras provide high picture quality remote video surveillance over a network connection. See Table 1-1 for descriptions of the camera models. Table 1-1 Fixed Mini Dome Network Cameras Model number Description HD4DIP True Day/Night 540 TVL 2.8 – 10 mm VFAI Lens NTSC HD4DIPX True Day/Night 540 TVL 2.8 –...
  • Page 16: Camera Features

    Introduction Camera Features The Honeywell HD4DIP(X) color Network Camera has the following features: • Built-in high-resolution color video camera with 1/3” CCD image sensor • Fully integrated indoor enclosure with camera and lens for fast and easy installation • Camera housing surface mounts to a wall or ceiling •...
  • Page 17: Installation And Setup

    Unpack Everything Check that the items received match those listed on the order form and packing slip. The HD4DIP(X) packing box should include, in addition to this User Guide: • One fully-assembled HD4DIP(X) camera, including factory-installed pigtail power and video connections •...
  • Page 18: Equipment Required

    Overview of Installation Procedure Note Please familiarize yourself with the installation procedure and complete each step in the exact sequence given. The initial installation of an HD4DIP(X) camera consists of the following steps: Step See … Install the conduit plug.
  • Page 19: Camera Components And Functions

    HD4DIP Network Camera V2.1 Reference Guide Camera Components and Functions The HD4DIP(X) Network Camera consists of a fully-integrated enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of tampering. Conduit plug Base Fan assembly...
  • Page 20: Mounting The Camera

    Installation and Setup Mounting the Camera Preparing the Mounting Surface Affix the mounting template (see Appendix A) to the mounting surface as shown in Figure 2-1. Pre-drill three holes as indicated on the template, using the recommended hole size for the screws being used. Drill out conduit hole, if required (see Installing the Conduit Plug, page 22).
  • Page 21: Removing The Gimbal

    HD4DIP Network Camera V2.1 Reference Guide Removing the Gimbal To gain better access to the mounting holes and the wiring board, remove the gimbal from the enclosure base. Squeeze the 4 black tabs until they are free of the black clips.
  • Page 22: Installing The Conduit Plug

    Installation and Setup Installing the Conduit Plug Your HD4DIP(X) camera enclosure comes with a conduit plug pre-installed in the 3/4 inch conduit entry on the back. This plug may be removed and installed in the side 3/4 inch conduit entry (see Figure 2-3).
  • Page 23: Wiring

    HD4DIP Network Camera V2.1 Reference Guide Wiring Connecting Power Caution When connecting a power supply, use either a 12 VDC or 24 VAC power plug or use a PoE IEEE 802.3 (Power over Ethernet) compatible hub. To avoid damage to the camera, never connect more than one type of power supply at the same time.
  • Page 24: Figure 2-4 Camera And Cables

    Installation and Setup Figure 2-4 Camera and Cables 24 VAC/12 VDC power Spot monitor (see Connecting to a Video Monitor, page 25) CAT5 Ethernet connection via network (see Connecting to a Network via CAT5 Ethernet Connector, page 26) Also for Power over Ethernet (PoE 802.3 af) Figure 2-5 Wiring Connection Shown on Board Spot Monitor Output...
  • Page 25: Connecting To A Video Monitor

    Alarm Out - Connecting Audio The HD4DIP(X) Network Camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. The camera can transmit audio from the camera to the client (PC) using any audio source that provides an industry standard line...
  • Page 26: Connecting To A Network Via Cat5 Ethernet Connector

    Do not exceed the maximum rating of 12 VDC, 0.5 A on alarm output connections. The HD4DIP(X) Network Camera has one alarm input and one alarm output. Connect mechanical or electrical switches to the alarm input connection to allow event-triggered recording.
  • Page 27: Restore Factory Defaults

    You can connect your camera to a network or connect it directly to a PC or laptop using a crossover cable. Restore Factory Defaults Your HD4DIP(X) Network Camera has a Factory Reset switch located inside the camera (see Figure 2-5). Use this switch to restore your camera options and passwords to their default settings.
  • Page 28: Adjusting The Lens Focus

    Installation and Setup Figure 2-9 Gimbal Adjustment Angle view Top view Setscrew (loosen to adjust horizontal rotation) Set focal length (bottom) Loosen locking screw (inside Legend conduit entry) to remove the Set focus side conduit plug. A = Tilt rotation (top) B = Horizontal rotation C = Pan rotation...
  • Page 29: Securing The Enclosure Cover

    When you have set up your camera and completed the network connections (see Chapter 3, Installing the Honeywell IP Utility and Web-Client Software) use the Allen key (supplied) to secure the HD4DIP(X) dome enclosure to the base with four #8-32 security screws. Figure 2-10...
  • Page 30 Installation and Setup...
  • Page 31: Installing The Honeywell Ip Utility And Web-Client Software

    Installing the Honeywell IP Utility and Web-Client Software The Honeywell IP Utility is used to provide the network connectivity for the network camera system. The IP Utility automatically discovers Honeywell IP devices on the network and enables you to configure the device settings. Using the IP Utility, you can configure the IP network settings, name the cameras, upgrade the firmware on the cameras, and change the user passwords of the device.
  • Page 32: About The Honeywell Ip Utility And Web-Client

    About the Honeywell IP Utility and Web-Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a CD or downloaded from the Honeywell Systems Group website (www.honeywellvideo.com). It is installed on a local workstation and is primarily used by Administrators to configure the EQUIP Series of products residing on an IP network.
  • Page 33: Confirming Your System Requirements

    Contact the network administrator if there are any questions regarding the local area network (LAN) or any other network related issues. Install the Honeywell IP Utility on a work station with the minimum requirements in Table 3-2. After the IP Utility is installed, the same computer work station can be used to access the Web-Client.
  • Page 34: Installing The Honeywell Ip Utility Software

    Locate your device in the list (for example, click Cameras for Cypress IP devices). Under Honeywell IP Utility, download, extract and open the Honeywell IP Utility Set-up.exe icon from where you extracted the file. When the Honeywell IP Utility InstallShield Wizard opens, follow the instructions.
  • Page 35: Downloading The Equip Series Installation Guides

    Select the applicable PDF to download to your computer. Logging On to the IP Utility and Discovering Network Devices To log on to the Honeywell IP Utility: From the desktop, double-click the Honeywell IP Utility icon Click Start, and then select Programs Honeywell Video Systems...
  • Page 36 During the installation set up, you must log on as an Administrator to have access to all the features. Click The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. Automatically discover or manually refresh the list of devices on the network.
  • Page 37: Connecting To A Device And Configuring Network Settings

    HD4DIP Network Camera V2.1 Reference Guide Figure 3-2 IP Utility User Interface The About menu displays the software version installed Connect / disconnect icon Discovery icon From the User tab, Administrators can change the Limited or No Web-Client user passwords...
  • Page 38: Connecting To Or Disconnecting From Devices

    Installing the Honeywell IP Utility and Web-Client Software Connecting to or Disconnecting From Devices Before configuring the IP network settings, you must connect to the IP device. Connecting to a Device You can connect to individual Web-Client applications for each discovered device.
  • Page 39: Figure 3-3 Ip Network Settings Set Automatically Or Manually

    HD4DIP Network Camera V2.1 Reference Guide Table 3-4 IP Network Device Setting Options Option Description Device Name By default, the device name is the device type plus the MAC Address. It is recommended that you change the device name. IP Address The IP address of the device on the network.
  • Page 40: Interfacing With The Equip Device Via A Network Video Recorder

    EQUIP V1 firmware or EQUIP V2.1 firmware. If the NVR vendor has implemented EQUIP V1 connection methods, the HD4DIP camera will work on those NVRs. Similarly, if the NVR vendor has implemented EQUIP V2.1 connection methods, the HD4DIP camera will work on those NVRs.
  • Page 41: Launching The Web-Client To View Live Video

    It is important to click Apply to save any configuration change. Log onto the Web-Client. There are two ways to launch the Web-Client and log on— via the Honeywell IP Utility Program or directly from Internet Explorer. Honeywell IP Utility Log onto the Honeywell IP Utility program.
  • Page 42: Figure 3-4 Activex Prompt

    Installing the Honeywell IP Utility and Web-Client Software Figure 3-4 ActiveX Prompt Confirm that your web browser is set to accept ActiveX. Open Internet Explorer, then on your web browser menu bar, navigate to Tools Internet Options … Security tab (see Figure 3-5).
  • Page 43: Figure 3-6 Security Settings

    HD4DIP Network Camera V2.1 Reference Guide Figure 3-6 Security Settings Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on your PC. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The Web-Client interface opens and live streaming video displays on the monitor.
  • Page 44: Figure 3-7 Web-Client Interface After Logging On

    Installing the Honeywell IP Utility and Web-Client Software Figure 3-7 Web-Client Interface After Logging On...
  • Page 45: Before You Begin Configuring

    Note The web page where you log on to the Honeywell IP Utility and any IP device web page (for example, the HD4DIP IP Web-Client) look very similar. You can tell the difference between the two sites by the IP address in the web browser as well as the program name in the lower left corner of the window.
  • Page 46: Launching The Web-Client From Ip Utility

    • The default Guest password is guest. Click The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. In the Discovery pane, double-click the device you want to connect to.
  • Page 47: Logging On To The Web-Client From Internet Explorer

    HD4DIP Network Camera V2.1 Reference Guide Figure 4-1 Launching the IP Camera Web-Client from IP Utility Connect to the device, then click Launch Browser Logging On to the Web-Client from Internet Explorer From Internet Explorer (v6.0+), enter the URL (IP address of the device) in the Address bar to open the logon window.
  • Page 48: Logging Off From The Web-Client

    Before You Begin Configuring Select a User Name and enter a Password. In the User Name drop-down list, select Administrator or Guest. In the Password field, enter the case-sensitive password. • The default Administrator password is 1234. • The default Guest password is guest. Click The Web-Client interface opens and live streaming video is displayed on the monitor.
  • Page 49: Figure 4-2 Web-Client: Administrator User

    HD4DIP Network Camera V2.1 Reference Guide Figure 4-2 Web-Client: Administrator User The URL corresponds to the The menu bar displays which user HD4DIP(X) camera IP Address is logged on and provides a link to as configured in the IP Utility.
  • Page 50: Web-Client Features And Functions

    Before You Begin Configuring Figure 4-3 Web-Client: Guest User Logging on as a Guest limits users to Live View functionality only. See Web-Client Features and Functions for more details. When an alarm is detected, an alarm message appears here to notify an operator. Web-Client Features and Functions Note Both Administrator and Guest users have access to the Live View functions,...
  • Page 51: Device Settings Tab

    HD4DIP Network Camera V2.1 Reference Guide Table 4-1 Tabs/Views in the Web-Client Application (cont’d) Enables you to... Compression Configure the compression and audio settings. Settings Set the maximum bit rate and/or target bit rate that the camera will provide across the network based on priority mode settings.
  • Page 52: Ip And Firmware Settings

    IP and Firmware Settings The IP and Firmware Settings panel on the Device Settings tab mirrors the information that is available in the Honeywell IP Utility. It provides read-only network and firmware settings and video formats without having to access the IP Utility.
  • Page 53: Video Compression Settings

    HD4DIP Network Camera V2.1 Reference Guide Video Compression Settings Figure 4-7 shows the settings on the Compression Settings tab that affect the video as it is displayed in the Web-Client. Note Some of the settings are inter-dependent and the options available will vary accordingly.
  • Page 54: Tamper Detection Settings On The Video Analytics Tab

    Before You Begin Configuring Figure 4-9 Statistics Select Received to receive the bit rate and frame rates for the current image in real time. Deselecting the check box disables the refresh rate (default setting). Tamper Detection Settings on the Video Analytics Tab The Video Analytics tab enables a user to set the tamper detection threshold settings for blur, blinding, and scene changes.
  • Page 55: Camera Configuration

    Camera Configuration This chapter covers: • Configuring contacts (alarms) • Configuring the image quality and compression settings • Configuring tamper detection settings for video analytics Programming Alarm Contacts Use the Device Settings tab to configure alarm settings. Alarm Inputs When alarm inputs are connected, the camera triggers an alarm only when the normal state (open or closed) changes.
  • Page 56: Configuring The Camera

    Camera Configuration Figure 5-1 Alarm Settings on Device Settings Tab Configuring the Camera The Camera Setup view enables you to configure the camera functionality. This section describes the auto exposure, day/night modes, and white balance settings. Note You must click Apply after you make changes to any settings to save those changes.
  • Page 57: Auto Exposure

    HD4DIP Network Camera V2.1 Reference Guide Figure 5-2 Camera Setup Tab Auto Exposure The camera lens, lighting and true day/night options can be configured as needed using the Auto Exposure settings. Use Table 5-1 to set up Auto Exposure options.
  • Page 58: White Balance

    Camera Configuration Table 5-1 Auto Exposure Settings (cont’d) Setting Options Description BLC (Backlight Off, Low, Mid, Prevents the object in the center of the image from Compensation) High darkening when there is excessive light from behind. Flicker Less Off, On Eliminates the flicker that can appear in an image under certain lighting conditions (for example, fluorescent lighting).
  • Page 59: Configuring Video Compression

    HD4DIP Network Camera V2.1 Reference Guide Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply. Table 5-2 White Balance Settings Option Description ATW (Auto Trace White...
  • Page 60: Table 5-3 Compression Settings

    Camera Configuration Note The Received check box is disabled by default. When you log off, this check box reverts to the disabled state. Table 5-3 to set up video compression. Table 5-3 Compression Settings Setting Options Description Resolution 4CIF, 2CIF, CIF 4CIF is the highest resolution and CIF is the lowest resolution.
  • Page 61: Configuring Audio

    Compression Settings Tab: Bit Rate and Quality Priority Settings Configuring Audio The HD4DIP(x) Network Camera supports bi-directional audio. There are two supported voice band channels that function in full duplex mode. Connect industry standard line level audio input and output to the back of your camera. See...
  • Page 62: Setting Tamper Detection

    Figure 5-4 Audio Settings on the Compression Settings Tab Setting Tamper Detection The HD4DIP(X) camera can be configured to detect three types of sabotage detection via the Video Analytics view (see Figure 5-5): blinding the camera, blurring the video display, and tampering with the camera field of view.
  • Page 63: Figure 5-5 Video Analytics Tab

    HD4DIP Network Camera V2.1 Reference Guide Figure 5-5 Video Analytics Tab Select Disable in the appropriate field(s) (default setting) to turn off video blur, camera blind, of field of view change detection, Figure 5-6 Video Analytics Message Document 800-04191 Rev A...
  • Page 64 Camera Configuration...
  • Page 65: System Administration

    Working with passwords • Upgrading the firmware to your EQUIP Series IP Network camera • Uninstalling the Honeywell IP Utility and secure IP ActiveX Changing Passwords Changing the Honeywell IP Utility User Password To change a user password: From the desktop, double-click the Honeywell IP Utility icon...
  • Page 66: Changing The Web-Client Password Using Honeywell Ip Utility

    I Agree to reach the downloads page. Locate your device in the list. Under Honeywell IP Firmware, click the applicable link to download the firmware file to your computer. Log onto the Honeywell IP Utility application. Discover and connect to the camera.
  • Page 67: Uninstalling The Honeywell Ip Utility

    11. Click OK to reboot the device. The firmware upgrade takes about three minutes and results in a temporary loss of connection with the device. Uninstalling the Honeywell IP Utility You can uninstall the IP Utility and Honeywell ActiveX software using the Start menu or the Windows Control Panel. Note When removing the IP Utility, you are given the option to uninstall Bonjour with the IP Utility.
  • Page 68: Uninstalling The Ip Utility Or Ip Activex Using The Control Panel

    To uninstall the Honeywell IP Utility using the Control Panel: Click Start Settings Control Panel. Open Add or Remove Programs, and then select Honeywell IP Utility or Honeywell IP ActiveX from the Currently Installed programs list. Click Change/Remove. The IP Utility Installation Wizard opens.
  • Page 69: Appendix A Mounting Template

    Mounting Template Apply to clean, dry surface, free of dust and dirt HD4DIP Mounting Template 3 Holes Conduit Hole Use recommended drill bit for 3/4” threaded pipe as per screws (supplied) Document 800-04191 Rev A 06/09...
  • Page 70 Mounting Template...
  • Page 71: Appendix B Troubleshooting

    Troubleshooting Technical Support Prior to calling Honeywell technical support, refer to the following topics for possible solutions to problems with your HD4DIP(X) camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an e-mail to HVSsupport@honeywell.com.
  • Page 72: Problem: Live View Does Not Display The Expected Video

    Problem: Live View Does Not Display the Expected Video Possible solutions: • Ensure that your web browser settings have been configured to allow ActiveX controls (see Installing the Honeywell IP Utility Software on page for information on setting up your browser. •...
  • Page 73: Appendix C Specifications

    Specifications Note These specifications refer to all models, except where otherwise noted. Specifications are subject to change without notice. Video Signal Specifications NTSC Video Standard: High Res Scanning System: 525/60 lines (NTSC) 625/50 lines (PAL) Image Sensor: 1/3” CCD Minimum Illumination: 0.6 lux color/0.4 lux BW (AGC on, 50 IRE) Horizontal Resolution:...
  • Page 74 AGP graphics card (32 MB RAM) Windows 2000/XP Internet Explorer 6x or later Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellvideo.com. Supported Protocols...
  • Page 75 HD4DIP Network Camera V2.1 Reference Guide Figure 6-1 HD4DIP Side View with Dimensions 6.1” 154.97 mm Document 800-04191 Rev A 06/09...
  • Page 76 Specifications...
  • Page 77: Appendix D Glossary

    Glossary AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of video gain (including the noise) to maintain a 1V p-p (1-volt peak-to-peak) video signal output. It becomes operational when the light level is low. The circuit is designed to compensate for fluctuations in scene illumination which would cause the video output level to be too low.
  • Page 78 Glossary Iris Adjust Adjusts the iris either open or close in response to changing light conditions. Line Lock Phase Adjust (LL-Phase Adjust, or Line Lock) When the camera is in Line Lock mode it is synchronized using a fixed point on the A.C. supply’s cycle - usually the point that the A.C.
  • Page 79: Index

    HD4DIP Network Camera V2.1 Reference Guide Index ActiveX device installing connecting 37, uninstalling disconnecting administrator, privileges discovering alarm settings name alarms, connecting DHCP address APIPA address disconnecting, from IP Utility auto device discovery log out, IP Utility EQUIP series manuals...
  • Page 80 IP network settings configuring IP Utility quality priority setting about changing password disconnecting discovering devices 35, resolution, setting installing logging on logging out uninstalling software user interface downloading from website user profiles installing Web-Client and uninstalling web-client and statistics, viewing bit rate statistics, viewing frame rate subnet mask system requirements...
  • Page 82 Document 800-04191 – Rev A – 06/09 © 2009 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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