D-Link DWA-556 User Manual page 53

Section 5 - Troubleshooting
• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the
settings for the wireless clients and access points. The SSID factory default setting for D-Link
products is default.
• In Ad Hoc mode, both wireless clients will need to have the same SSID. Please note that it might
be necessary to set up one client to establish a BSS (Basic Service Set) and wait briefly before
setting up other clients. This prevents several clients from trying to establish a BSS at the same
time, which can result in multiple singular BSSs being established, rather than a single BSS with
multiple clients associated to it.
• Check that the Network Connection for the wireless client is configured properly. Select AP
(Infrastructure) when connecting to an access point and select Ad Hoc mode when connecting
without an access point. Double-click on the WLAN icon in the taskbar > click on Configuration to
change the settings for the wireless adapter.
• If Security is enabled, make sure that the correct encryption keys are entered on both the DWA-556
and the access point. Double-click on the WLAN icon in the taskbar > click Encryption. Check
to see that the key selected is set to the same key as other devices on the network.
7. How can I troubleshoot distance issues using the DWA-556?
• Move the DWA-556 and Access Point or Wireless router into the same room and then test the
wireless connection.
• Change the channel of the Access Point.
• Move devices within the line of sight.
D-Link DWA-556 User Manual 53