Error Messages; Error Messages After Power-On - NEC Express5800 User Manual

ERROR MESSAGES

If an error occurs in the server, an error message appears on the display unit connected to the server.

Error Messages after Power-on

Powering on the server automatically starts the self-diagnostic program, POST (Power On
Self-Test). When the POST detects any error, it displays an error message and its measure on the
display unit.
Follow the table below to troubleshoot such errors. However, even when there is no hardware
failure, use of the keyboard or mouse at the following timing causes the POST to assume a
keyboard controller error and stop processing.
Immediately after the server is powered

Immediately after the system is restarted in response to a keyboard instruction

(simultaneous key entry of Ctrl + Alt + Delete)
Immediately after the system is restarted in response to an OS instruction

During hardware initialization following restart of the POST

When the POST detects a hardware failure due to the above reason, restart the server once again. If
the same error message reappears, you may assume there is no hardware error. To ensure normal
operation of the server, however, make sure to follow the following restrictions.
Do not make any keyboard entry or use the mouse before the memory count appears on

the screen following the server power-on.
Do not make any keyboard entry or use the mouse before the start-up message of the

Configuration Utility appears on the screen following the server reboot.
IMPORTANT:
contacting your service representative. The alarm indication would be a
great help for maintenance.
Displayed Error Message
8001 Real time clock error
8002 Check date and time
settings
8003 System battery is dead -
Replace and run SETUP
8005 Previous boot incomplete
- Default configuration
used
Take a note on the on-screen message before
Description
Real-time clock error
The real-time clock time
setting is incorrect.
There is no system battery.
The last time the system was
started up, POST processing
did not finish.
Troubleshooting 8-11
Recommended Action
Start up the BIOS setup
utility, and then specify the
correct date and time. If the
same error continues to
occur, contact your service
representative.
Contact your service
representative to request
battery replacement. (After
the replacement, start up the
BIOS setup utility, and then
specify the correct settings.)
Use the BIOS setup utility to
specify the correct settings.