Troubleshooting - Huawei BM632 Quick Start Manual

06

Troubleshooting

The power indicator is not on.
• Check the power supply, ensuring
that the power supply is properly
connected.
• Check whether the power adapter
meets the specification.
The WiMAX indicator is not on.
• Check the power supply, ensuring
that the power supply is properly
connected.
• Check whether you have activated
the WiMAX online service.
• Place the device in an open space
without any obstacle around it, such
as a cement wall or a wooden wall,
which affects reception of WiMAX
network signals.
• Place the device far away from an
electrical device that produces a
strong magnetic field or a strong
electric field, such as a microwave
oven, a fridge, or a satellite dish
antenna.
The WiMAX network cannot be
found.
• Ensure that the antenna is properly
connected.
• Check the power supply, ensuring
that the power supply is properly
connected.
• Place the device in an open space
without any obstacle around it, such
as a cement wall or a wooden wall,
which affects reception of WiMAX
network signals.
• Place the device far away from an
electrical device that produces a
strong magnetic field or a strong
electric field, such as a microwave
oven, a fridge, or a satellite dish
antenna.
If the problem persists, contact the
local service provider.
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