General Problems - Brother TD-series User Manual

General problems

CD-ROM is inserted, but does not start automatically
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute Setup.exe in the root directory of the CD-ROM.
My computer can not find the printer/print server.
I can not make a necessary connection to the printer/print server.
My printer/print server does not appear in the window of BRAdmin Light.
The Firewall setting on your computer may be rejecting the necessary network connection. In this case, you
will need to disable the Firewall on your computer and re-install the drivers.
®
Windows XP SP2/SP3 users:
a
Click the Start button, and then click Control Panel.
b
Click Network and Internet Connections, and then click Windows Firewall.
c
Click the General tab. Verify that Off (not recommended) is selected.
d
Click OK.
®
Windows Vista users:
a
Click the , Control Panel, and then select Allow a program through Windows Firewall under
Security.
b
When the User Account Control screen appears, do the following.
 Users who have administrator rights: Click Continue.
 For users who do not have administrator rights: Enter the administrator password and click OK.
c
Click the General tab. Make sure that Off (not recommended) is selected.
d
Click OK.
®
Windows 7 users:
a
Click the button, Control Panel, System and Security and Windows Firewall.
b
On the LEFT menu click Turn Windows Firewall On or Off.
c
When the User Account Control screen appears, do the following.
For users who do not have administrator rights: Type an administrator password and click Yes.

d
Select Turn off Windows Firewall (not recommended) under Home or work (private) network
location settings and Public network location settings.
e
Click OK.
Note
After the Brother software package is installed, turn your Firewall back on.
Troubleshooting
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