HP ProBook 5330m Maintenance And Service Manual
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HP ProBook 5330m Maintenance And Service Manual

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HP ProBook 5330m Notebook PC

Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

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Summary of Contents for HP ProBook 5330m

  • Page 1: Maintenance And Service Guide

    HP ProBook 5330m Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 6 Top ............................... 6 TouchPad ..........................6 Lights ........................... 7 Buttons and fingerprint reader ..................... 8 Keys ........................... 10 Front ..............................11 Right ..............................12 Left ..............................13 Display ..............................
  • Page 6 Component replacement procedures ....................36 Service tag ......................... 36 Battery ..........................37 Service access cover ......................39 SIM ............................ 40 Memory module ......................... 41 WLAN module ........................42 WWAN module ........................46 Hard drive .......................... 49 Keyboard ........................... 52 Fan ............................. 55 Top cover ...........................
  • Page 7 Security menu ....................92 System Configuration menu ................92 Computer Setup in Linux ........................96 Starting Computer Setup ....................96 Using Computer Setup ...................... 96 Navigating and selecting in Computer Setup ............ 96 Restoring factory settings in Computer Setup ........... 97 Computer Setup menus .....................
  • Page 8 Index ................................. 120 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP ProBook 5330m Notebook PC Processors Intel® Core™ processors ● Intel Core i3-2310M, Dual-Core, 2.10 GHz, 3 MB L3 cache, 4 threads (35 W) ● Intel Core i3-2350M, Dual-Core, 2.36 GHz, 3 MB L3 cache, 4 threads (35 W) ●...
  • Page 10 Support for no-WPAN option HP Integrated Module with Bluetooth 2.1 Wireless Technology Integrated WWAN options by way of WWAN module (not available with Linux) HP un2430 EV-DO/HSPA Mobile Broadband Module (select models only) HP hs2340 HSPA+ Mobile Broadband Module Support for no-WWAN option...
  • Page 11 Security Supports security lock Intel AT support Integrated fingerprint reader Full volume encryption TPM 100% attach HP face recognition Privacy filter Preboot authentication (password, smart card) Operating systems Preinstalled operating systems: ● Windows Vista® Basic 32-bit with MS Basic (Japan only) ●...
  • Page 12 Category Description Preinstalled Windows operating systems, plus Microsoft® Office: ● Windows Vista Home Basic 32-bit with Office Starter (excludes Japan, selected localizations only) ● Windows 7 Home Basic 32-bit with Office Starter (selected localizations only) ● Windows 7 Home Basic 64-bit with Office Starter (selected localizations only) ●...
  • Page 13 Category Description Web-only support: ● Windows XP Professional 32-bit ● Windows 7 Enterprise 32/64 ● Windows 7 Ultimate Serviceability End-user replaceable parts: ● Battery (system) ● Memory module ● WLAN module ● WWAN module ● Hard drive ● Keyboard...

  • Page 14: External Component Identification

    External component identification TouchPad Component Description TouchPad on/off button Turns the TouchPad on and off. TouchPad Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 15: Lights

    On: The computer is on. ● Blinking (in Linux): The Web browser is loading. ● Off: The computer is off or in Hibernation. NOTE: For more Windows information, refer to the HP QuickWeb software Help. ● Mute light Amber: Computer sound is off. ●...

  • Page 16: Buttons And Fingerprint Reader

    Windows Vista—Select Start > Control Panel > System and Maintenance > Power Options. ● Refer to the HP Notebook Reference Guide. – or – Linux—Select Computer > Control Center. In the left pane, click System, and then click Power Management in the right pane.
  • Page 17 When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the default Web browser. NOTE: For more information, refer to the HP QuickWeb software Help.

  • Page 18: Keys

    Keys Component Description In Windows, displays system information when pressed in combination with the key. In Windows, executes frequently used system functions when pressed in combination with a function key, the key, or the key. In Linux, executes frequently used system functions when pressed in combination with a function key.

  • Page 19: Front

    Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, refer to the HP Notebook Reference Guide. Speakers (2) Produce sound. Front...

  • Page 20: Right

    Right Component Description Audio-out (headphone) jack/Audio in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 21: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 22: Display

    On: The webcam is in use. Webcam Records video and captures still photographs. To use the webcam: ● In Windows, select Start > All Programs > HP > HP Webcam. ● In Linux, select Computer > More Applications > Cheese.

  • Page 23: Bottom

    Bottom Component Description Battery bay Holds the battery. Battery cover release Releases the battery cover over the battery bay. latch Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Serial number label location When you order parts or request information, the serial number label, located inside the battery bay, provides important information that you may need when contacting technical support. Component Description Product name The product name affixed to the front of your computer.

  • Page 25: Computer Major Components

    Computer major components Computer major components...
  • Page 26 Item Description Spare part number 33.8 cm (13.3 in) HD AntiGlare LED display (1280x800) 650397-001 NOTE: The WLAN antennas and cables and the WWAN antennas and cables are included in the Antenna Kit, spare part number 650365-001. Keyboard ● For use in Adriatic countries 650377-BA1 ●...
  • Page 27 Item Description Spare part number Top cover with fingerprint reader 651761-001 Power button board (includes cable) 650392-001 Activity button board (includes cable) 650393-001 Audio board (includes cable) 650394-001 Power connector bracket (included with the power connector cable) RTC battery 650398-001 (10) Power connector cable NOTE:...
  • Page 28 Solid-state drive ● 128 GB 650401-001 (20) WWAN module (not available with Linux) HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 (21) WLAN module Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter for use in Australia, Bangladesh, Bhutan,...

  • Page 29: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel 650368-001 33.8 cm (13.3 in) HD AntiGlare LED display (1280x800) 650397-001 Display Hinge Kit (includes left and right display hinges) 650374-001 Hinge covers 650376-001 Display cable (includes microphone and webcam connector) 650370-001 WLAN antennas and cables (included with the Antenna Kit, spare part number 650365-001)

  • Page 30: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 650395-001 Service access cover Battery cover SD Card blank Chapter 3 Illustrated parts catalog...

  • Page 31: Cable Kit

    Cable Kit Item Description Spare part number Cable Kit: 650369-001 Bluetooth cable TouchPad cable Power cable Cable Kit...

  • Page 32: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive bracket NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 650373-001. Solid-state drive (128 GB) 650401-001 SATA 6.35-cm (2.5 in) hard drive 9.5 mm hard drives ●...

  • Page 33: Miscellaneous Parts

    For use in the United Kingdom and Singapore 490371-031 Screw Kit–includes: 650399-001 ● Phillips M2.0x5.0 ● Phillips M2.5x2.0 ● Phillips M2.5x3.0 ● Phillips M2.5x4.0 ● Phillips M3.0x3.5 Carrying Cases ● HP Basic Carrying Case 455084-001 ● Professional slim top-load case 592923-001 Miscellaneous parts...
  • Page 34 Nylon case 612757-001 Locks ● Combination lock 591699-001 ● HP keyed cable lock 626729-001 Mice ● Optical mouse, USB 390632-001 ● HP USB optical travel mouse 434594-001 External DVD±RW and CD-RW DL Combo Drive 602041-001 Chapter 3 Illustrated parts catalog...

  • Page 35: Sequential Part Number Listing

    Spare part Description number 390632-001 Optical mouse, USB 434594-001 HP USB optical travel mouse 455084-001 HP Basic Carrying Case 490371-001 Power cord (AC power, 3-pin, black, 1.83-m), for use in North America 490371-011 Power cord (AC power, 3-pin, black, 1.83-m), for use in Australia 490371-021 Power cord (AC power, 3-pin, black, 1.83-m), for use in Europe...
  • Page 36 Intel Centrino® Advanced N 6205 802.11a/b/g/n, 2x2 WiFi Adapter 632155-001 HP hs2340 HSPA+ Mobile Broadband Module 634400-001 HP un2430 EV-DO/HSPA Mobile Broadband Module (select models only) 634861-001 7 mm hard drive, 250 GB, 7200-rpm 634862-001 7 mm hard drive, 320 GB, 7200-rpm 634925-001 9.5 mm hard drive, 500 GB, 7200-rpm...

  • Page 37: Sequential Part Number Listing

    Spare part Description number 650372-001 Heat sink 650373-001 Hard Drive Hardware Kit 650374-001 Display Hinge Kit (includes left and right display hinges) 650376-001 Display hinge covers 650377-001 Keyboard for use in the United States 650377-031 Keyboard for use in the United Kingdom 650377-041 Keyboard for use in Germany 650377-051...
  • Page 38 Spare part Description number 650392-001 Power button board with cable 650393-001 Activity button board with cable 650394-001 Audio board (includes cable) 650395-001 Plastics Kit (includes service access cover, battery cover, and SD Card blank) 650397-001 33.8 cm (13.3 in) HD AntiGlare LED display (1280x800) 650398-001 RTC battery 650399-001...

  • Page 39: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 40: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 41: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 42: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 43: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 44: Component Replacement Procedures

    Component replacement procedures This section provides removal and replacement procedures. There are as many as 65 screws, in 6 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 45: Battery

    Battery Description Spare part number 4-cell, 41-Wh (2.8-Ah) Li-on battery 635146-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 46 Then remove the battery from the battery bay (4). Reverse this procedure to install the battery. Chapter 4 Removal and replacement procedures...

  • Page 47: Service Access Cover

    Service access cover NOTE: The service access cover is included in the Plastics Kit, spare part number 650395-001. Before removing the service access cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 48: Sim

    NOTE: This section applies only to select models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 49: Memory Module

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.

  • Page 50: Wlan Module

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion. Reverse this procedure to install a memory module. WLAN module Description Spare part number Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter for use in Australia, Bangladesh, Bhutan, Brunei, 593836-001...
  • Page 51 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
  • Page 52 Disconnect the WLAN antenna cables from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. Remove the Phillips M2.0×3.0 screw that secures the WLAN module to the system board. (The WLAN module tilts up.) Chapter 4 Removal and replacement procedures...
  • Page 53 Remove the WLAN module (1) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (2) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. Component replacement procedures...

  • Page 54: Wwan Module

    NOTE: Only select models include a WWAN module (see Product description on page Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 55 Disconnect the WWAN antenna cables from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WLAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal. Remove the Phillips M2.0×3.0 screw (1) that secures the WWAN module to the system board. (The WWAN module tilts up.) Component replacement procedures...
  • Page 56 Remove the WWAN module (1) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (2) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Chapter 4 Removal and replacement procedures...

  • Page 57: Hard Drive

    Hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 650373-001. Description Spare part number 9.5 mm, 6.35 cm (2.5 in) hard drives: 500 GB 7200-rpm 634925-001 320 GB 7200-rpm, Self Encrypting 626978-001 320 GB 7200-rpm 641672-001...
  • Page 58 Loosen the three Phillips M10.0x2.5 captive screws that secure the hard drive to the computer. Grasp the tab (1) on the hard drive, pull the hard drive to the left, and then remove the hard drive (2) at an angle. If it is necessary to replace the hard drive bracket, follow these steps: Remove the four Phillips M3.0×3.0 hard drive bracket screws (1) from the sides of the hard drive.
  • Page 59 Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures...

  • Page 60: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Keyboard For use in Adriatic countries 650377-BA1 For use in Africa–French/Arabic 650377-DW1 For use in Belgium 650377-A41 For use in Bulgaria 650377-261 For use in the Czech Republic and Slovakia 650377-A81 For use in Denmark 650377-081...
  • Page 61 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 62 Carefully position the open computer on its left side, and then insert a finger into the finger hole in the battery bay, and press on the keyboard until it disengages from the base enclosure. Turn the computer right-side up, with the front toward you. Rotate the keyboard forward until it rests upside down on the palm rest (1).

  • Page 63: Fan

    Description Spare part number 650371-001 Before removing the fan, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 64 Remove the four T8 2.5x3.0 screws (4) from the fan assembly, and then remove the fan assembly (5) from the base enclosure. Reverse this procedure to install the fan assembly. Chapter 4 Removal and replacement procedures...

  • Page 65: Top Cover

    Top cover Description Spare part number Top cover NOTE: The top cover kit includes the TouchPad assembly. With fingerprint reader 651761-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 66 Open the activity button cable ZIF connector (7) and disconnect the cable (8). Remove the three T8 2.5x4.0 screws under the keyboard front edge. Chapter 4 Removal and replacement procedures...
  • Page 67 Turn the computer over and remove the four T8 2.5x3.0 screws from the rear of the computer, three T8 2.5x3.0 screws from the hard drive bay, and four T8 2.0x4.0 screws from the front edge of the computer. Turn the computer right-side up, open the display, and then disengage the top cover from the base enclosure by lifting along the left and front edges and prying up the inside right edge.
  • Page 68 Remove the top cover (4). Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 69: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 650392-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 70: Activity Button Board

    Activity button board Description Spare part number Activity button board (includes cable) 650393-001 Before removing the activity button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 71: Audio Board

    Audio board Description Spare part number Audio board (includes cable) 650394-001 Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 72: Bluetooth Module

    Bluetooth module Description Spare part number Bluetooth module 537921-001 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 650369-001. See Cable Kit on page 23) for more Cable Kit spare part information.
  • Page 73 Disconnect the Bluetooth cable (3) from the Bluetooth module. Reverse this procedure to install the Bluetooth module. Component replacement procedures...

  • Page 74: Rtc Battery

    RTC battery Description Spare part number RTC battery 650398-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 75: Speakers

    Speakers Description Spare part number Speakers 650400-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 76: System Board

    System board Description Spare part number System board (includes replacement thermal material) ● Includes Intel Core i3-2310M, Dual-Core, 2.10 GHz, 3 MB L3 cache, 4 threads (35 W)—for 650402-001 all countries except Russia and the People's Republic of China ● Includes Intel Core i5-2520M, Dual-Core, 2.50 GHz (Turbo up to 3.20 GHz), 3 MB L3 cache, 650403-001 4 threads (35 W)—for all countries except Russia and the People's Republic of China...
  • Page 77 Remove the three T8 2.5x4.0 screws (marked with triangles) that secure the system board to the base enclosure. Rotate the system board to the right (1). Disconnect the power cable (2) from the system board, and then remove the system board (3). Reverse this procedure to install the system board.

  • Page 78: Heat Sink

    Heat sink Description Spare part number Heat sink (includes replacement thermal material) 650372-001 Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 79 Reverse this procedure to install the heat sink. Component replacement procedures...

  • Page 80: Power Connector Cable

    Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 650369-001. For more Cable Kit spare part information, see Cable Kit on page Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 81 Remove the power connector and cable (4) by lifting them straight up from the base enclosure. Reverse this procedure to install the power connector cable. Component replacement procedures...

  • Page 82: Display Panel

    Display panel Description Spare part number Display bezel 650368-001 33.8 cm (13.3 in) High-Definition (HD) AntiGlare LED display (1280x800) 650397-001 NOTE: If you need to remove only the display panel, not the complete display assembly, follow the steps in this section. To remove the complete display assembly, omit this section and follow the procedures in Display assembly on page Before removing the display panel, follow these steps:...
  • Page 83 Remove the display bezel from the display back cover (4). Position the computer with the display assembly on a flat surface and the keyboard open at a 90-degree angle. Disconnect the webcam cable (1) and remove the four Phillips M2.0x3.0 screws (2) that secure the display panel to the hinge brackets.
  • Page 84 Peel the adhesive from the back of the display panel (3), disconnect the display cable (4), and then remove the display panel (5). Reverse this procedure to install the display panel. Chapter 4 Removal and replacement procedures...

  • Page 85: Display Assembly

    Display assembly Description Spare part number Display bezel 650368-001 Webcam module 650405-001 Display Hinge Kit (includes left and right display hinges) 650374-001 Display hinge covers 650376-001 WLAN antennas and cables (included in the Antenna Kit, spare part number 650365-001) WWAN antennas and cables (included in the Antenna Kit, spare part number 650365-001) Display back cover 650366-001 NOTE:...
  • Page 86 Feed the display cable (1) through the bottom of the base enclosure, and then remove the WLAN and WWAN cables (2) from the base enclosure routing channels. CAUTION: Support the display assembly when removing the display screws in the following steps.
  • Page 87 If it is necessary to replace the webcam module, position the display assembly on a flat surface. Gently pull the webcam module away from the double-sided tape on the display back cover and remove the webcam. If it is necessary to replace the display hinges, remove the three T8 2.5x3.0 screws (1) that secure the hinge covers to the display back cover.
  • Page 88 Remove the display hinges from the display back cover (2). If it is necessary to replace the display webcam cable, lift it straight up from the display back cover. Chapter 4 Removal and replacement procedures...
  • Page 89 If it is necessary to replace the WWAN antenna cables, detach the WWAN antenna transceivers from the adhesive on the back cover, remove the cables from the clips that secure them to the display back cover, and then remove the WWAN antenna cables. If it is necessary to replace the WLAN antenna cables, detach the WLAN antenna transceivers from the adhesive on the back cover, remove the cables from the clips that secure them, and then remove the WLAN antenna cables.

  • Page 90: Computer Setup

    Computer Setup Computer Setup in Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 91: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 92: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 93: Security Menu

    Enable/disable reset of HP ProtectTools security keys. Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default).
  • Page 94 Select To do this ● Boot Options Set a Startup Menu delay (in seconds). ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default).
  • Page 95 Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable Multi Core CPU (enabled by default). ● Enable/disable Intel® HT Technology (enabled by default).
  • Page 96 Select To do this ● Built-in Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable the embedded WLAN device (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default).

  • Page 97: Computer Setup In Windows Vista

    Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 98: Restoring Factory Settings In Computer Setup

    – or – Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup...

  • Page 99: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...

  • Page 100: Security Menu

    Enable/disable reset of HP ProtectTools security keys. Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default).
  • Page 101 Select To do this ● Boot Options Set a Startup Menu delay (in seconds). ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default).
  • Page 102 Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable Multi Core CPU (enabled by default). ● Enable/disable Intel® HT Technology (enabled by default).
  • Page 103 Select To do this ● Built in Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable the embedded WLAN device (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default).

  • Page 104: Computer Setup In Linux

    Select To do this Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings. Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

  • Page 105: Restoring Factory Settings In Computer Setup

    ● To view navigation information, press f1. ● To change the language, press f2. Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup, choose one of the following methods: ● To exit Computer Setup without saving your preferences, use the arrow keys to select File >...

  • Page 106: Security Menu

    Select To do this Ignore Changes And Exit Cancel any changes entered during the current session. Then exit and restart the computer. Save Changes And Exit Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.

  • Page 107: System Configuration Menu

    System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer or your operating system. Select To do this Language Change the Computer Setup language. ● Boot options Set an f9, f10, and delay when starting up.
  • Page 108 Select To do this ● Built in device options Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ●...

  • Page 109: Specifications

    Specifications Computer specifications Dimensions Depth 22.5 cm (8.8 in) Width 32.8 cm (12.9 in) Height (front to rear) 25.2 mm (0.99 in) Weight Computer equipped with a 4-cell battery, 128 MB solid-state drive, one 1.81 kg (3.99 lbs) memory module, and 33.8 cm (13.3 in) display panel Input power Operating voltage 18.5 V dc @ 4.74 A –...

  • Page 110: 33.8 Cm (13.3 In) Display Specifications

    33.8 cm (13.3 in) display specifications Dimensions Height 16.3 cm (6.4 in) Width 26.1 cm (10.3 in) Diagonal 33.8 cm (13.3 in) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.204 ×...

  • Page 111: Hard Drive Specifications

    Hard drive specifications 500 GB* 320 GB* 250 GB* 128 GB SSD* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 6.35 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 115 g 115 g 86 g Interface type SATA SATA...

  • Page 112: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.

  • Page 113: Performing A Recovery

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 114: Using The Windows Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

  • Page 115: Using A Windows 7 Operating System Dvd (Purchased Separately)

    Computer, click Manage, and then click Disk Management. NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)”...

  • Page 116: Backing Up Your Information

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.

  • Page 117: Performing A Recovery

    NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the external optical drive. To create a backup using Backup and Restore Center, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process.

  • Page 118: Using F11 Recovery Tools

    Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

  • Page 119: Linux Backup And Recovery

    The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled.

  • Page 120: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 121 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 122: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 123 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 124 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 125 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 126 Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel. Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel.
  • Page 127 Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel. Recycle the LCD panel and backlight. Display 119...
  • Page 128 Index removal 64 right side 12 AC adapter spare part number 19, 27, 64 top 6 spare part number 25 Bluetooth module cable 23, 64 Computer Setup 82, 89 activity button board boot options 86, 93, 99 Diagnostic menu 98 location 19 boot order 86, 93, 99 File menu 84, 91, 97...
  • Page 129 84, 91 mass storage devices, spare part HP QuickWeb 87, 94 eSATA port 13 number 24 HP SpareKey enrollment 85, 92 esc key, identifying 10 Media Card Reader, identifying Ethernet, product description 2 Execution Disable 86, 93 integrated webcam light,...
  • Page 130 88, 96 Ethernet 2 speakers Security menu 85, 92, 98 external media cards 2 identifying 11 allow reset of HP ProtectTools graphics 1 location 19 security keys 85, 92 hard drives 1 removal 67 always prompt for HP...
  • Page 131 system date and time 84, 91 wireless light 7 system diagnostic 84, 91 wireless, product description 2 system fan 86, 93, 99 WLAN antennas system IDs 85, 92 identifying 14 system information 84, 91, 97 location 21 WLAN module location 20 tools required 31 removal 42 top cover...

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