Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read
troubleshooting guides, and find information about software updates and other
product-related information.
To access the Support application
1
From your Home screen, tap
2
Find and tap
, then select the required support item.
Make sure that you have a working Internet connection, preferably over Wi-Fi®, to limit data
traffic charges when using the Support application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Help us improve our software
You can enable the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None
of the information gathered includes personal data.
To allow the sending of usage info
1
Drag the status bar downwards, then tap
2
Find and tap About phone > Usage info settings.
3
Mark the Send usage info checkbox if it is not already marked.
4
Tap Agree.
Updating your device
You should update the software on your device to get the latest functionality,
enhancements and bug fixes in order to ensure optimal performance. When a
software update is available,
updates manually.
The easiest way to install a software update is to do it wirelessly from your device.
However, some updates are not available for wireless download. You then need to
use the PC Companion application on a PC or the Sony™ Bridge for Mac application
®
®
on an Apple
Mac
For more information about software updates, go to
To check for new software
1
From your Home screen, tap
2
Find and tap Update Center.
3
To check that you have the latest system software installed, tap System. To
check for updates to applications installed on your device, tap Updates.
Updating your device wirelessly
Use the Update Center application to update your device wirelessly. It handles both
application updates and system updates and can also facilitate the download of new
applications developed for your device. The updates that you can download over a
mobile network depend on your operator. It is recommended to use a Wi-Fi®
network instead of a mobile network to download new software so that you can avoid
data traffic costs.
This is an Internet version of this publication. © Print only for private use.
.
.
appears in the status bar. You can also check for new
computer to update your device.
.
109
www.sonymobile.com/update .