Lat Troubleshooting - Brother NC-series User Manual

USER'S GUIDE

LAT Troubleshooting

If you cannot print from a VMS system and you have checked the
hardware and network as described in the previous steps, then check
the following (note that it is always a good idea to try creating a new
queue with a different LAT port to reduce the possibility of setup
errors):
1. If the queue pauses when you try to print, check that the print server
node name and port name (or service name) agree with the names
defined for the VMS print queue in LATCP or for ULTRIX print
queue in the /etc/printcap file (ts parameter) and lcp -s
command. The names MUST EXACTLY agree in order for printing to
work.
2. Make sure LAT is enabled for outgoing connections. For VMS, enter
LATCP and type SHOW NODE at the Latcp> prompt. The display
should show Outgoing Connections Enabled. If it does not,
you should type SET NODE/CONNECTIONS=BOTH. If you are using
ULTRIX, make sure that you have started LAT with the lcp -s
command and that you have enabled host-initiated connections with
the lcp -h command.
3. Make sure that there are no duplicate LAT node names or LAT port
numbers. Try changing the node name to a different name and/or
creating a different LAT port to fix the problem. Also avoid having
multiple print queues that use the same LAT port.
4. If you are running ULTRIX, make sure that the /etc/printcap
file is typed in correctly. In particular, look for missing ":" and "\"
characters, because a small error anywhere in the file can have major
consequences. Also check the /usr/spool directory to make sure
that you have created a valid spool directory.
5. If you are running ULTRIX, check your tty device to make sure that :
- The tty is a valid LAT tty (execute the command file /dev/tty* |
grep LAT and observe if the device has a "39" in its description).
- The device is in the /etc/ttys file and in the
/dev directory.
- The same tty number was entered throughout the configuration
process.
6. Intermittent random queue pauses can be caused if the VMS LAT port
is not set up as spooled device. Type SHOW DEVICE LTA xxx from
the VMS console; if the device is not spooled, type SET
DEVICE/SPOOL LTA xxx command. (One exception:
PATHWORKS for MACINTOSH queues should not be set up with
the LTA device set as spooled).
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