Lenovo S1 Yoga User Manual
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Lenovo S1 Yoga User Manual

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  • Page 1: User Guide

    User Guide ThinkPad S1 Yoga...
  • Page 2 • Appendix E “Notices” on page 115 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/UserManual and follow the instructions on the screen. First Edition (November 2013) ©...

  • Page 3: Table Of Contents

    ThinkPad OneLink Dock ... Connecting to the network ..Chapter 7. Advanced configuration . . 63 Ethernet connections ..© Copyright Lenovo 2013...
  • Page 4 Lenovo Support Web site..Appendix E. Notices ..Calling Lenovo ... . . Purchasing additional services ..

  • Page 5: Read This First

    © Copyright Lenovo 2013...

  • Page 6: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 7: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 8: Power Cords And Power Adapters

    that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 9: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013...

  • Page 10: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 11: Lithium Coin Cell Battery Notice

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). © Copyright Lenovo 2013...

  • Page 12: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 13: Additional Safety Information

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
  • Page 14 User Guide...

  • Page 15: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 12 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 16 Speakers Multi-touch screen ® ® Windows button System status indicator (illuminated ThinkPad logo) Camera Use the camera to take pictures or hold a video conference. For more information, see “Using the camera” on page 41. Microphones The microphones capture sound and voice when used with a program capable of handling audio. Ambient light sensor The ambient light sensor detects the surrounding light conditions.

  • Page 17: Right-Side View

    Right-side view Note: Your computer might look slightly different from the illustration in this topic. Figure 2. Right-side view Tablet Digitizer Pen (on some models) Media card slot Power button USB 3.0 connector Volume control buttons Mini HDMI™ connector Screen rotation lock button Security-lock slot Tablet Digitizer Pen (on some models) Use the Tablet Digitizer Pen to interact with your computer as you would using a mouse and a keyboard.
  • Page 18 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 19: Left-Side View

    Lenovo OneLink connector, the option can not only extend the computer capabilities but also provide ac power to the computer and charge the battery. To use the Lenovo OneLink connector, you need to remove the connector cover from the Lenovo OneLink connector first.

  • Page 20: Bottom View

    Attention: When you attach a USB cable to the connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged. Audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.

  • Page 21: Rear View

    Rear view Note: Your computer might look slightly different from the illustration in this topic. Figure 5. Rear view Fan louvers Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling, especially the cooling of the microprocessor.

  • Page 22: Locating Important Product Information

    Certification information, the Windows Certificate of Authenticity label, and the Genuine Microsoft label. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 23: Fcc Id And Ic Certification Information

    The Genuine Microsoft label is provided on models that are licensed to use a Windows 8.1 operating system. The version of the Windows 8.1 operating system is printed on the label. Lenovo computers that are licensed for use with a Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware.

  • Page 24: Features

    The following figure shows the location of the Genuine Microsoft label on the computer cover: Note: Your computer might look slightly different from the illustration in this topic. Features This topic provides information about the computer features. Tablet features • Multi-touch screen •...

  • Page 25: Specifications

    • Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz Battery status To check the battery status, press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Chapter 1...

  • Page 26: Operating Environment

    To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support To access Lenovo programs, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms.
  • Page 27 • Lenovo Tools The Lenovo Tools program helps you work more easily and securely by providing easy access to various technologies, such as Lenovo Solution Center. • Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention.
  • Page 28 User Guide...

  • Page 29: Chapter 2. Using Your Computer

    “Using a flash media card” on page 41 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 30: Frequently Asked Questions

    Can I get my user guide in another language? • To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How to use the battery power more effectively? •...

  • Page 31: Using The Tablet Buttons

    Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary. • “Installing the Windows 8.1 operating system” on page 63 • “Computer stops responding” on page 81 •...

  • Page 32: Using The Multi-Touch Screen

    Notes: • This pen is not waterproof. Take care not to soak it or dip it in water. • Your computer might look slightly different from the illustrations in this topic. You can store the pen in the slot on the right side of the computer. Push the pen gently into the slot until you hear a click.
  • Page 33 Tap on the screen with your fingertip to launch an application, select an item, or open a menu. Press and hold Press and hold an item or a blank area on the screen for a few seconds to open a menu with more options. Drag Tap and hold your finger on an item, such as an image or an icon on the screen, then pull the item along with your finger to the desired location.
  • Page 34 Tasks Touch gestures (touch models only) Mouse actions To view the recently used applications Swipe in and out on the left edge. Move the cursor to the upper-left or select an application from the list corner of your screen, and then move it downward.
  • Page 35 Tasks Touch gestures (touch models only) Mouse actions Tap. To open an application on the Start Click. screen or perform an action on an open application, such as Copy, Save, and Delete, depending on the application To scroll through items, such as lists, Slide.

  • Page 36: Operating Modes

    Operating modes This section provides information about the operating modes of your computer. Your computer provides the notebook mode, stand mode, tablet mode, and tent mode that enable you to work more conveniently in your working environment. This section contains the following topics: •...

  • Page 37: Notebook Mode

    Table 1. Display angle for each operating mode Notebook mode Tablet mode Tent mode Stand mode no more than 190 degrees more than 190 degrees and 360 degrees no less than 270 degrees less than 350 degrees and no more than 340 degrees Notebook mode This section provides information about notebook mode.
  • Page 38 If your computer is in notebook mode, do the following to turn the computer into stand mode: Note: Your computer might look slightly different from the illustrations in this topic. 1. Slowly rotate the display clockwise until the back of the display is facing the base cover. 2.

  • Page 39: Tablet Mode

    Tablet mode This section provides information about tablet mode. You can use the computer in tablet mode in scenarios that require frequent interaction with the screen, such as browsing the Web site and watching movies. Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might be damaged.

  • Page 40: Tent Mode

    In tablet mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically disabled. In tablet mode, you can use your computer in a creative and intuitive way by jotting down notes and illustrations with the Tablet Digitizer Pen and then storing them digitally. For instructions on how to use the Tablet Digitizer Pen, refer to “Using the Tablet Digitizer Pen”...
  • Page 41 Turning the computer into tent mode from tablet mode If your computer is in tablet mode, do the following to turn the computer into tent mode: Note: Your computer might look slightly different from the illustrations in this topic. 1. Slowly open your computer display several inches. The screen rotates to the orientation for you to look at in stand mode.

  • Page 42: Special Keys

    Turning the computer into stand mode from tent mode If your computer is in tent mode, do the following to turn the computer into stand mode: 1. If the autorotate feature is disabled, press the screen rotation lock button to enable the autorotate feature. 2.
  • Page 43 Function keys • : Press Fn+Esc to enable or disable the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode). To initiate the special function of each key, press the function key directly. To input F1–F12, you need to press the Fn key and the corresponding function key.

  • Page 44: Using The Keyboard

    • : Opens the Search charm. • : Views the programs that you have opened. • : Views all the programs. • : Controls the keyboard backlight There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to change the modes of the keyboard backlight.
  • Page 45 Behavior of the keyboard The frame of the keyboard travels upward when you rotate the computer display from 190 degrees to 360 degrees. The following are some scenarios for using the keyboard: • The frame of the keyboard does not travel when you rotate the computer display from 10 degrees to 190 degrees.

  • Page 46: Using The Thinkpad Pointing Device

    To customize the keyboard, do the following: 1. Go to Control Panel. 2. Click Hardware and Sound ➙ Device Manager ➙ Keyboards ➙ Standard PS/2 keyboard and then follow the instructions on the screen. Using the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing stick and ThinkPad trackpad .

  • Page 47: Power Management

    Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPad pointing device. To customize the ThinkPad pointing device, do the following: 1. Go to Control Panel. 2. Click Hardware and Sound ➙ Mouse ➙ ThinkPad. 3.

  • Page 48: Using The Ac Power Adapter

    – How bright you make the computer display. – How often you use the wireless features. To check for detailed battery status information, open the Lenovo Settings program and click Power. Using the ac power adapter The power to run your computer can come either from the lithium-ion (Li-ion) battery pack of your computer, or from ac power through the ac power adapter.

  • Page 49: Maximizing The Battery Life

    For more information about the 30 Day Standby function, open the Lenovo Settings program and click Power ➙ 30 Day Standby. To put your computer into sleep mode, go to the desktop and move your pointer to the top-right or bottom-right corner of the screen to bring up the charms.

  • Page 50: Connecting To The Network

    Your computer has one or more network cards that enable you to connect your computer to the Internet and other network connections. Ethernet connections You can connect your computer to a local network or a broadband connection through the Lenovo USB 2.0 Ethernet Adapter or a supported ThinkPad OneLink Dock. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector on the Lenovo USB 2.0 Ethernet Adapter or a supported ThinkPad OneLink Dock.

  • Page 51: Using The Bluetooth Connection

    2. Double-click a network to connect to it. Provide required information if needed. To connect to different wireless networks in different locations, open the Lenovo Settings program and click Location Awareness to manage multiple network profiles so that the computer automatically connects to an available network when the location changes.

  • Page 52: Presentations And Multimedia

    Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace. Changing display settings You can change the display settings, such as the display resolution, font size, and so on. To change the display settings, do the following: 1.

  • Page 53: Using A Projector

    6. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise proceed with the following steps. 7. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor.

  • Page 54: Using Audio Features

    Using the Duplicate or Extend desktop function With the Duplicate desktop function, you can display the same output on both the computer display and an external display. You also can display different desktop images on each monitor with the Extend desktop function.

  • Page 55: Using The Camera

    • Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. • Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 56 • MultiMediaCard (MMC) module • Secure Digital eXtended-Capacity(SDXC) card • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your computer does not support the CPRM feature for the SD card. Attention: While transferring data to or from a flash media card, such as an SD card, do not put your computer into sleep or hibernation mode before the data transfer completes;...

  • Page 57: Copyright Lenovo

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 58: Comfort

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 59: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.

  • Page 60: Travel Accessories

    • Converter cable for mini HDMI connector If you are traveling to another country, you might need to consider an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 61: Chapter 4. Security

    Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.

  • Page 62: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
  • Page 63 Note: You might want to record your password and store it in a safe place. The next time you open the ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo Chapter 4...

  • Page 64: Hard Disk Passwords

    Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the hard disk drive: •...

  • Page 65: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 66: Setting The Security Chip

    • To provide reliable security for UEFI BIOS, use the security chip and a security application with a Trusted Platform Module (TPM) management feature. Refer to “Setting the security chip” on page 52. Note: The Microsoft Windows 8.1 operating system supports the TPM management feature. •...

  • Page 67: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Delete the data. • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings.

  • Page 68: Using Firewalls

    For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposal tool. Go to http://www.lenovo.com/support to download these tools.

  • Page 69: Chapter 5. Recovery Overview

    • To perform a complete format, click Fully clean the drive to start the process. The process will take several hours. 4. Follow the instructions on the screen to reset your computer to the factory default settings. © Copyright Lenovo 2013...

  • Page 70: Using The Advanced Startup Options

    Using the advanced startup options With the advanced startup options, you can change the firmware settings of the computer, change the startup settings of the Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image. To use the advanced startup options, do the following: 1.
  • Page 71 from the recovery media, but you might be unable to recover your computer if the recovery partition on your computer is damaged. 5. Connect a proper USB drive then click Next. 6. Click Create in the Recovery Drive window. The creation of the recovery media starts. 7.
  • Page 72 User Guide...

  • Page 73: Chapter 6. Enhancing Your Computer

    Options include storage devices, network cards, port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 74 Front view Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or other non-permanent fixture. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0.
  • Page 75 HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI. Power connector: Used to connect the ac power adapter. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. Chapter 6 Enhancing your computer...
  • Page 76 User Guide...

  • Page 77: Chapter 7. Advanced Configuration

    6. Install the Windows 8.1 fix modules. Go to the Microsoft Knowledge Base home page at http://support.microsoft.com/. Type the number of the fix module in the search field, then click Search. 7. Install the registry patches. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 78: Installing Device Drivers

    To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer.

  • Page 79: Main Menu

    Main menu When you enter the ThinkPad Setup program, you will first see the Main menu as follows: • UEFI BIOS Version • UEFI BIOS Date • Embedded Controller Version • ME Firmware Version • Machine Type Model • System-unit serial number •...
  • Page 80 Table 3. Config menu items (continued) Menu item Submenu item Selection Comments • Enabled: Enables charging when system is turned off. • Disabled: Disables charging when system is turned off. USB 3.0 Mode • Disabled Set the USB 3.0 controller mode for the connectors shared •...

  • Page 81: Date And Time Menu

    Table 3. Config menu items (continued) Menu item Submenu item Selection Comments this item. Then the computer is ready to be serviced. Note: The ac power adapter must be disconnected to perform this operation. The built-in battery will be automatically enabled when the ac power adapter is reconnected.
  • Page 82 Table 4. Security menu items Menu item Submenu item Selection Comments Password Supervisor Password • Disabled Refer to “Supervisor password” on page 48. • Enabled Lock UEFI BIOS Settings • Disabled Enable or disable the function that protects items in the ThinkPad •...
  • Page 83 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Security Chip Security Chip Selection • Discrete TPM If you select Discrete TPM, you can use a discrete TPM chip with TPM • Intel PTT 1.2 mode. If you select Intel PTT, you can use Intel Platform Trusted Technology with TPM 2.0 mode.
  • Page 84 Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Defaults is Enabled) Memory Protection Execution Prevention • Disabled Some computer viruses and worms cause memory buffers to overflow. • Enabled By selecting Enabled you can protect your computer against attacks by such viruses and worms.

  • Page 85: Startup Menu

    Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Anti-Theft Intel AT Module Activation • Disabled Enable or disable the UEFI BIOS interface to activate the Intel AT • Enabled module, which is an optional • Permanently anti-theft service from Intel.
  • Page 86 Attention: • After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation. Otherwise your data might be erased or overwritten. • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence.

  • Page 87: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.
  • Page 88 Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.7.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board.

  • Page 89: Chapter 8. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 90: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 91: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 92: Cleaning The Cover Of Your Computer

    Taking care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, hard disk drive, or solid-state drive. Registering your computer •...
  • Page 93 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside. 2.
  • Page 94 User Guide...

  • Page 95: Chapter 9. Troubleshooting Computer Problems

    For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

  • Page 96: Spills On The Keyboard

    If the computer starts with ac power but does not start when ac power is disconnected, call the Customer Support Center for support. Go to http://www.lenovo.com/support/phone for the latest list of support phone numbers for your country or region.
  • Page 97 Solution: The EEPROM checksum is not correct (block # 4 and 5). Reset the block # 0 and 1, for example the box Serial Number, and/or block # 4 and 5, for example the UUID. • Message: 0190: Critical low-battery error. Solution: The computer turns off, because the battery is low.

  • Page 98: Errors Without Messages

    Solution: Cooling fan has failed. Have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor is not functioning correctly. Shut down the computer immediately and have the computer serviced. Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: Go the desktop and click the battery status icon from the Windows notification area.

  • Page 99: Beep Errors

    – The cable is installed correctly. The network cable must be securely connected both to the Lenovo USB 2.0 Ethernet Adapter of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters.

  • Page 100: A Wireless Lan Problem

    2. If the exclamation mark ! is displayed next to the adapter name under Network adapters, you might not be using the correct driver or the driver might have been disabled. To update the driver, right-click the highlighted adapter. 3. Click Update Driver Software, and then follow the instructions on the screen. –...

  • Page 101: Problems With The Keyboard And Other Pointing Devices

    2. Open Control Panel and click Hardware and Sound ➙ Sound ➙ Playback. 3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4.
  • Page 102 Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press F7 to bring up the image. – If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press F6 to make the screen brighter.

  • Page 103: External Monitor Problems

    • Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.

  • Page 104: Audio Problems

    2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and click Screen resolution. 4. Click the Monitor-2 icon. 5. Select Extend these displays for multiple displays. 6. Click the Monitor-1 icon (for the primary display, the computer display). 7.
  • Page 105 2. Click Hardware and Sound. 3. Click Sound. 4. Click the Recording tab in the Sound window. 5. Select Microphone, and click the Properties button. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK. Note: For details about controlling volume, refer to your Windows online help.

  • Page 106: Battery And Power Problems

    2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged built-in battery. If the built-in battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.

  • Page 107: A Power Button Problem

    If your computer does not run on battery power, do the following: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.

  • Page 108: Problems With Drives And Other Storage Devices

    Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet. • Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external monitor was disconnected or turned off while the computer was in sleep mode.

  • Page 109: A Software Problem

    • Problem: The hard disk drive does not work. Solution: On the Boot menu of ThinkPad Setup, ensure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key.
  • Page 110 A dock problem Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ThinkPad OneLink Dock is connected to power. • The computer is correctly connected to the ThinkPad OneLink Dock. User Guide...

  • Page 111: Chapter 10. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 112: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 113: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 114 User Guide...

  • Page 115: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile © Copyright Lenovo 2013...

  • Page 116: Location Of The Ultraconnect Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 117: Export Classification Notice

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 118: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 119: Korea Class B Compliance Statement

    Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A. Regulatory information...
  • Page 120 User Guide...

  • Page 121: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 122: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 123: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/recycling Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China Appendix B.
  • Page 124 User Guide...

  • Page 125: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 126: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. User Guide...

  • Page 127: Appendix D. Energy Star Model Information

    Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 128 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 129: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 130: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Active Protection System ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U. S. and/or other countries.

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