GE Autotrol Performa ProSoft 960 Series Installating And Operation Manual page 29

960 Control Troubleshooting
Alarms
The Model 960 continuously monitors itself and sounds an
alarm if it detects something wrong. The alarm is a beep
that is on for one second and then off for nine seconds.
Indication Description
Err1 Electronics Failure
Err2 Improper start of
regeneration (limit switch
closed when it should be
open).
Err3 Improper finish of
regeneration (limit switch
open when it should be
closed).
Err4 Improper control settings (one
or more settings out of the
allowable range).
Problem
1. Capacity display stays at 9999
even through there is water
usage.
2. Timer beeps when left arrow
button is pressed.
3. Timer does not respond to
REGEN button.
4. Timer does not display time of
day.
5. Timer does not display correct
time of day.
Model 960 Alarms
Cause
Control settings need
reprogramming.
Valve camshaft has been
manually rotated during a
regeneration.
Valve camshaft has been
manually rotated out of
"regeneration complete"
position.
Faulty motor.
Faulty motor drive.
Faulty switch.
Valve camshaft has been
manually rotated out of
"regeneration complete"
position.
Faulty motor.
Faulty motor drive.
Faulty switch.
One or more settings out of the
allowable range.
Possible Cause
a. Total system capacity was calculated to be
a value greater than 9999.
A. Button is only active in the programming
mode.
A. Button is not active in the programming
mode.
A. Transformer is unplugged.
B. No electric power at outlet.
C. Defective transformer.
D. Defective circuit board.
A. Outlet operated by a switch.
B. Power outages.
29
When the alarm sounds, the display shows the letters "Err"
with a number from 1 to 4. The table below lists the Err
numbers, a description of each error, the cause of the error,
and the solutions. To silence the alarm, press any button
on the control. If the error still exists, the control will go
back to the alarm condition after 30 seconds.
Press any key to load default values. Refer to
"Programming the Model 960 Control".
Press any key to silence the alarm. (Note:
Alarm automatically clears at "TIME OF
REGEN".)
The control will turn the motor on and drive
the camshaft to the proper location.
Replace the control.
Replace the control.
Replace the control.
The control will turn the motor on and drive
the camshaft to the proper location.
Replace the control.
Replace the control.
Replace the control.
Hardness: Adjust range: 3 to 250.
Capacity: Adjust range: 0.1 to 140.0.
Refill control: Adjust range: 1 to 99.
Regenerant draw value: Adjust range per
Table 4.
A. As the water usage continues, the remaining
capacity will drop below 9999 and then other
values will be shown.
A. Refer to the Programming section.
A. Refer to the Regeneration section.
A. Connect power.
B. Repair outlet or use working outlet.
C. Replace transformer.
D. Replace control.
A. Use outlet not controlled by switch.
B. Reset T ime of Day.
Solution
Solution