Brother MFC-9330CDW Basic User's Manual page 112

Error Message
No Permission
No Paper
No Response/Busy
No Toner
No Tray
No Waste Toner
102
Cause
Printing color documents is
restricted by Secure Function
Lock 2.0. The print job will be
canceled.
The machine is out of paper in
the paper tray, or paper is not
correctly loaded in the paper
tray.
The number you dialed does
not answer or is busy.
The toner cartridge or the toner
cartridge and drum unit
assembly is not installed
correctly.
The paper tray is not installed
or not installed correctly.
The waste toner box is not
installed correctly.
Action
Call your administrator to check your Secure
Function Lock Settings.
Do one of the following:

Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.

Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
Verify the number and try again.
Remove the toner cartridge and drum unit
assembly for the color indicated on the
Touchscreen. Remove the toner cartridge from
the drum unit, and reinstall the toner cartridge
back into the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge (see Replacing the toner
cartridges on page 72).
Reinstall the paper tray.
Reinstall the Waste Toner Box (see Replacing
the waste toner box on page 92).