Brother MFC-J6920DW User Manual page 152

Network Difficulties (continued)
Difficulty
The network PC-Fax Receive
feature does not work.
The Brother software cannot be
installed.
Cannot connect to wireless
network.
Data Entry Difficulties
Difficulty
The dial pad does not work when
entering numbers or characters.
138
Suggestions
®
(Windows )
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or call the software manufacturer.
®
(Windows )
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Investigate the problem using the WLAN Report.
Press , All Settings, and then swipe up or down, or press a or b to
display Print Reports. Press Print Reports. Swipe up or down, or press a
or b to display WLAN Report, and then press WLAN Report.
For more information, see Software and Network User's Guide: Print the WLAN
Report.
Suggestions
Use the keyboard on the Touchscreen to enter information.