Tripp Lite Keyspan USA-49WG Owner's Manual
4-port usb serial adapter for windows
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Summary of Contents for Tripp Lite Keyspan USA-49WG
- Page 1 Owner’s Manual 4-Port USB Serial Adapter for Windows ® Model: USA-49WG 1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support Copyright © 2010 Tripp Lite. All rights reserved. All trademarks and registered trademarks are the sole property of their respective owners.
- Page 2 The Keyspan USB 4-Port Serial Adapter Software for Windows requires the following: Windows: · At least one available USB port · Windows 98 or later Contents The Keyspan USB 4-Port serial Adapter package includes: · Keyspan USP 4-Port Serial Adapter (USA-49WG) · USB cable · CD with software and Owner’s Manual...
- Page 3 2.1 – Capabilities The Keyspan USB 4-Port Serial Adapter provides FOUR male DB9 serial ports which support RS-232 asynchronous communications at data rates up to 230 Kbps. Keyspan USB 4-Port Serial Adapter Ports The four DB9 ports on the Keyspan Adapter are seen as COM ports by Windows. The Keyspan COM ports are interfaced via the “Win32 Communications API”...
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Page 4: Installation Instructions
3.1 – Installation Instructions Installing the USB 4-Port Serial Adapter Software for Windows Operating Systems Step 1 – Insert the Keyspan Serial Adapter CD-ROM. Turn your computer ON. When your computer starts up, place the Keyspan USB 4-Port Serial Adapter CD into the CD- ROM drive. -
Page 5: Configuring Your Serial Device
4.1 – Configuring Your Serial Device Prior to using your serial device (modem, UPS, etc.) with the Keyspan USB 4-Port Serial Adapter, you must: Connect your serial device (hardware) to the Keyspan port. Configure your serial device’s software to use the Keyspan port. Connecting Your Serial Device (Hardware) If your Keyspan adapter is not connected, please do so NOW. - Page 6 4.1 – Configuring Your Serial Device The COM port number and its COM port status message are very important to configuring your serial device. The COM port status is the state of the Keyspan serial port. All serial ports have two states, BUSY (In Use) or IDLE (Available).
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Page 7: Keyspan Serial Assistant
5.1 – Keyspan Serial Assistant Besides the required drivers, the Keyspan USB 4-Port Serial Adapter software installer installs an application called Keyspan Serial Assistant. This application is used to: · Determine the status of the adapter software and hardware · Assist in problem solving Launching the Keyspan Serial Assistant To launch the Assistant, open the Keyspan Serial Assistant (in START menu->... - Page 8 5.1 – Keyspan Serial Assistant Adapter Status Tab The Adapter Status tab in the Keyspan Serial Assistant displays the status of your Keyspan adapter. Specifically, it shows the COM port number (COM1, COM2, etc.) and the COM port status (IDLE or BUSY). If you have several Keyspan adapters of the same type, they will all show up in this tab.
- Page 9 5.1 – Keyspan Serial Assistant The Adapter pull down menu is used to select which USB 4-Port Serial Adapter you would like to configure. If you only have one Keyspan USB 4-Port Serial Adapter, you will not need to change the selection. The Power radio buttons are used to configure which USB power mode the Keyspan adapter will use.
- Page 10 5.1 – Keyspan Serial Assistant There are 3 types of tests: TX Only: Use this test to test only the transmit (Tx) signals of the Keyspan adapter. Ext. LoopBack: Use this test for sending and receiving data. This test sends data out the selected serial port and waits to receive it via a special Loopback connector.
- Page 11 5.1 – Keyspan Serial Assistant Port Mapping Tab The Port Mapping tab in the Keyspan Serial Assistant allows you to change how COM port numbers are assigned to your Keyspan adapter. The following is an explanation of the item in this tab. Important!!! Please make sure you read this entire section.
- Page 12 5.1 – Keyspan Serial Assistant The Adapter Port Mapping Mode box allows you to change the behavior of how Keyspan COM port numbers are assigned when you connect the Keyspan adapter to a different USB port than the one it was originally connected to. Dynamic assigns a COM port number (or numbers if your Keyspan adapter has multiple serial ports) to a particular Keyspan adapter.
- Page 13 5.1 – Keyspan Serial Assistant The Adapter Status/Error Events box displays the status of your Keyspan adapter hardware and software. It detects if the Keyspan driver is installed and whether or not a Keyspan adapter is connected. The Clear Log Window button will clear the Adapter Status/Error Events box. Enable or check the Log Debug Events check box to display all of the Keyspan adapter’s debug events as well as the driver events.
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Page 14: Problem Solving
6.1 – Problem Solving If you are having problems with your Keyspan USB to Serial Adapter, please read the following instructions to assist you in troubleshooting. Hardware Troubleshooting Step 1 – Use the Keyspan Serial Assistant. Launch the Keyspan serial Adapter application. When you open the Keyspan serial Assistant application, the ‘Adapter Status’... -
Page 15: A - Frequently Asked Questions (Faqs)
7.1 – Appendices · Frequently Asked Questions (FAQs) Frequently Asked Questions · Configuration Examples for Windows Instructions on configuring select serial devices to use Keyspan serial ports · Serial Port Pin Outs Serial Port Pin Out and loopback Test Information ·... - Page 16 7.1.b – Configuration Example for Windows The following is a configuration example for Windows. The example provides step-by-step instructions on configuring select serial devices. · Palm Desktop 7.1.c – Palm Desktop Before you begin… This configuration example assumes that you have already done the following: Installed the Keyspan serial port hardware and software.
- Page 17 7.1.c – Palm Desktop The easiest way to access the HotSync Manager is via the Palm Desktop software. To do this, launch the Palm Desktop software. When the Palm Desktop software is running, go to the “HotSync” menu and select the “Setup” command.
- Page 18 7.1.d – Serial Port Pin Outs The pin assignments for the Keyspan USB 4 Port serial Adapter’s male DB9 port are illustrated below: Name Signal Designation Data Carrier Detect (Input) Received Data (Input) Transmitted Data (Output) Data Terminal Ready (Output) Ground Data Set Ready (Input) Request To Send (Output)
- Page 19 7.1.e – LED Behavior The Keyspan USB 4-Port Serial Adapter part number USA-49WG comes equipped with LED lights that report the status of the Keyspan adapter USB hardware and serial port. The following table shows all of the possible states of these LED light and what they mean:...
- Page 20 7.1.f – TX ACK Advance Overview Many Keyspan USB serial adapters support confirmable “Transmit Acknowledgement Advance” (aka TX-ACK threshold, aka TX-ACK (nowledgement) advance, etc.) in the Keyspan Manager. This feature allows the user to adjust a device’s transmit behavior to achieve the optimum compromise between compatibility (exact emulation of built-in ports) and maximum throughput.
- Page 21 7.1.f – TX ACK Advance Data flushing: Sometimes, an application will issue a “transmit flush” command to the adapter to get rid of extra data. For example, let’s say an application sends “AAAA” to the adapter, and then, once it’s received the “I’m done” indication sends “BBBB.”...
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Page 22: Year Limited Warranty
2-Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center. - Page 23 1111 W. 35th Street, Chicago, IL 60609 USA www.tripplite.com/support 201007159 • 933035-EN...