Aastra 6737i User Manual
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Aastra 6737i User Manual

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See also: Administrator's Manual , User Manual
2811 Internet Blvd
Frisco, Texas 75034-1851
Tel +1 469 365 3000
Tel +1 800 468 3266
www.aastrausa.com
___________________________________________________________________________________________
6757i IP PHONE USER GUIDE - CLEARSPAN
AASTRA - 2863-001
AASTRA 6737i IP PHONE
Firmware Version 3.2.2
2863-001
PAGE 1 OF 112

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  • Page 1 AASTRA 6737i IP PHONE 2863-001 Firmware Version 3.2.2 2811 Internet Blvd Frisco, Texas 75034-1851 Tel +1 469 365 3000 Tel +1 800 468 3266 www.aastrausa.com ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 1 OF 112 AASTRA - 2863-001...
  • Page 2 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 2 OF 112 AASTRA - 2863-001...

  • Page 3: 1St Edition (September 25, 2012)

    Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

  • Page 4: Software License Agreement

    Aastra warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

  • Page 5: Warranty Repair Service

    This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
  • Page 6 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 6 OF 112 AASTRA - 2863-001...

  • Page 7: Table Of Contents

    Audience ..........................13 Organization ........................13 Terms and Definitions ......................13 References .......................... 14 Introduction ............................ 15 Overview ..........................15 The 6737i IP Phone ......................15 2.2.1 Phone Features ...................... 16 2.2.2 General Requirements ................... 16 Headset/Handset Connection .................... 17 2.3.1...
  • Page 8 5.4.1 Connected Call Display Details ................57 5.4.2 Lock Symbol ......................58 5.4.3 Calls on Hold ......................58 Callers List and Redial List ....................58 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 8 OF 112 AASTRA - 2863-001...
  • Page 9 6.21 Shared Call Appearance Call Retrieve ................84 6.21.1 Keys States and LED Behavior ................85 6.22 XML Keys ..........................86 6.23 Access XML Applications ....................86 6.24 Voicemail List ........................87 ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 9 OF 112 AASTRA - 2863-001...
  • Page 10 M670i Expansion Module ....................96 M675i Expansion Module ....................96 Appendix B – Clearspan Feature Access Codes ................99 Appendix C - Troubleshooting ......................107 Index ..............................109 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 10 OF 112 AASTRA - 2863-001...

  • Page 11: Table Of Figures

    Figure 12 Model M670i Expansion Module Keys ................96 Figure 13 M675i Page 1 Screen ......................97 Figure 14 M675i Page 2 and 3 Screens ..................... 97 Figure 15 M675i Extensions on a 6737i Phone.................. 98 ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN...
  • Page 12 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 12 OF 112 AASTRA - 2863-001...

  • Page 13: About This Publication

    About this Publication Overview This guide explains how to use the features of your new 6737i IP phone. The features assigned to your phone were chosen by your system administrator according to the requirements of your organization; therefore, you may not have access to all the features presented in this document.

  • Page 14: References

    References The following publications provide additional information for the 6737i IP phone. Title Description Aastra Model 6737i Installation Guide Installation and set-up instructions, general features and functions, and basic options list customization. This publication is included with the telephone. ___________________________________________________________________________________________...

  • Page 15: Introduction

    Introduction Overview The 6737i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. The 6737i has all the features of a regular business phone. The 6737i IP Phone Figure 1 6737i IP Phone ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN...

  • Page 16: Phone Features

    For Ethernet networks that DO NOT supply power to the phone:  (optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is avail- able as an optional accessory from Aastra Telecom. Contact your Administrator for more information. ___________________________________________________________________________________________...

  • Page 17: Headset/Handset Connection

    . Insert the headset cord into the jack until it clicks into place. Then route the headset cord through the groove as shown in the above illustration. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 17 OF 112 AASTRA - 2863-001...
  • Page 18 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 18 OF 112 AASTRA - 2863-001...

  • Page 19: Getting Started

    Getting Started Installation and Setup If your system administrator has not already set up your 6737i, please refer to the Aastra Model 6737i Installation Guide for basic installation and physical setup of the phone.  Your system or network administrator manages the configuration and updates for the IP phones on the configuration server.

  • Page 20: Language Packs

    Do not unplug or remove power from the phone while it is restarting. Language Packs 3.2.2 If language packs were loaded to your phone by your system administrator, the following screen displays during startup. Downloading Language Packs ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 20 OF 112 AASTRA - 2863-001...

  • Page 21: Configuration Complete

    Configuration Complete 3.2.3 When the configuration update is complete, the phone displays the following screens: Network Done Idle Screen 3.2.4 The idle screen displays when your 6737i startup process is completed. Services Callers Weather Spd 100 More John Smith 1000...

  • Page 22: No Service Message

    4 Line Appearances with Status Lamps Speaker Key with Status Lamp Mute Key with Status Lamp Navigation Keys Volume Adjustment Keys Figure 4 The 6737i IP Phone Key Description Description  Ends an active call Goodbye  Exits an open list, such as the Options List, without saving changes.
  • Page 23 Optional Expansion softkeys on each M670i Expansion Module, and up to 60 softkeys Modules on each M675i Expansion Module. (The 6737i IP Phone allows up to 3 expansion modules on each phone). ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN...

  • Page 24: Features

    Allows you to associate single-digit codes (2-9) to 8 frequently dialed numbers. Speed Dial 100 Allows you to associate two-digit codes (00-99) to 100 frequently dialed numbers. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 24 OF 112 AASTRA - 2863-001...

  • Page 25: ___________________________________________________________________________________________

    The sequence is as follows: [Off-hook] [FAC] [prompt] [code] [confirmation] [dial tone] [call] ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 25 OF 112 AASTRA - 2863-001...

  • Page 26: Clearspan Feature Access Codes

    The main call handling and extension management features for the Clearspan system have feature access codes that can be set up as speed dial keys on your phone using the Aastra Phone User Interface. You can also manually dial the feature access codes.

  • Page 27: State-Based" Softkey Display

    When you are connected to a call, the Drop, Conf and Xfer softkeys display, along with the More softkey. The remaining softkeys move to the next screens. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 27 OF 112 AASTRA - 2863-001...

  • Page 28: Line Appearance Keys

    If call rings in on a line softkey that does not display on the first screen of the phone, you can go off-hook and the call is automatically answered. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 28 OF 112 AASTRA - 2863-001...

  • Page 29: Softkey Line Appearance Status Icons

    The speaker lamp is located beside the Speaker key. Speaker LED Status Description On Solid You are in Speaker mode. Slow Flash You are in Headset mode. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 29 OF 112 AASTRA - 2863-001...

  • Page 30: Message Waiting Indicator Lamp

    Speaker. Call Timer 3.16 This timer displays the elapsed time of a call. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 30 OF 112 AASTRA - 2863-001...

  • Page 31: Mute

    Spd 100 More John Smith Mary Jones 1003 00:45 Drop Conf More Xfer Deactivate the Mute feature: Press the Mute key again. Mute is deactivated. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 31 OF 112 AASTRA - 2863-001...

  • Page 32: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 32 OF 112 AASTRA - 2863-001...

  • Page 33: Customize Your Phone

    Displays LAN Port information. PC Port Displays PC port information. Firmware Displays the current firmware used Info by the phone. Error Displays any phone-related error Messages messages ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 33 OF 112 AASTRA - 2863-001...

  • Page 34: Access The Options List

    Exit and save changes: Press the Done or Quit softkey at any The change is saved and you return to time. the previous screen. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 34 OF 112 AASTRA - 2863-001...

  • Page 35: Call Forward Menu

    Press Change to set the Call Forward Services mode. Callers Weather Spd 100 More Call Forward Mode All State: ON Number: 1005 Change Cancel Done ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 35 OF 112 AASTRA - 2863-001...

  • Page 36: ___________________________________________________________________________________________

    Services Callers Weather Spd 100 More Call Forward Mode 1.All 2.Busy 3.No Answer Change CopyToAll All Off Cancel All On More ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 36 OF 112 AASTRA - 2863-001...

  • Page 37: Preferences Menu

    Cancel Done Press until you find the desired As you navigate through the list, each ring tone. tone plays. Press Done. Ring tone is saved. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 37 OF 112 AASTRA - 2863-001...

  • Page 38: Display

    The Display option provides 7 contrast settings that brighten or darken the display. You can also define when the backlight of the display will turn off. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 38 OF 112 AASTRA - 2863-001...

  • Page 39: ___________________________________________________________________________________________

    The Contrast Level screen displays. Press Select or Services Weather Callers Spd 100 More Contrast Level Done to set the contrast level. Press Done. The choice is saved. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 39 OF 112 AASTRA - 2863-001...

  • Page 40: ___________________________________________________________________________________________

    Valid values are between 1-7200 seconds. The default is 600 seconds. Set the Backlight option to Auto. The Advanced softkey displays. Services Weather Callers Spd 100 More Backlight Auto Advanced Cancel Done ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 40 OF 112 AASTRA - 2863-001...

  • Page 41: Speed Dial Edit

    Backspace softkey. When the handset is lifted or the speaker key pressed, the number automatically dials. Step Action Result Go to Options > Preferences > Live Dialpad. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 41 OF 112 AASTRA - 2863-001...

  • Page 42: Set Audio

    Use the Speaker key to switch between the speaker, headset, and handset. Lift the handset at any time to switch back to the handset from either the headset or the speaker. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 42 OF 112 AASTRA - 2863-001...

  • Page 43: ___________________________________________________________________________________________

    Press Done. The change is saved. The Set Audio menu displays again. Headset Microphone Volume: Go to Options > Preferences > Set Audio. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 43 OF 112 AASTRA - 2863-001...

  • Page 44: ___________________________________________________________________________________________

    Press to select DHSG. Services Weather Callers Spd 100 More DHSG DHSG is OFF DHSG is ON Cancel Done Press to select DHSG is ON. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 44 OF 112 AASTRA - 2863-001...

  • Page 45: Time And Date

    3.Date Format 4.Time Zone Select Done Time Format: Sets the time format display (12h or 24h clock). Go to the Time Format option. Press Select or ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 45 OF 112 AASTRA - 2863-001...

  • Page 46: ___________________________________________________________________________________________

    Go to the Date Format option. Press Select or Services Callers Weather Spd 100 More Date Format Mon Jul 23 23-Jul-07 2007-07-23 23/07/2007 Cancel Done ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 46 OF 112 AASTRA - 2863-001...

  • Page 47: ___________________________________________________________________________________________

    Press Select or Services Callers Weather Spd 100 More Set Time Enter Time: 03:38pm Backspace Cancel AM/PM Done Use the keypad to enter the time. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 47 OF 112 AASTRA - 2863-001...

  • Page 48: Language

    This option sets the language for all of the phone display screens. The phone is permanently set to the English language. Phone Status Menu 4.1.10 Step Action Result Go to Options > Phone Status. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 48 OF 112 AASTRA - 2863-001...

  • Page 49: ___________________________________________________________________________________________

    The LAN port information displays. Press Select or Services Callers Weather Spd 100 More LAN Port 100/Full (Auto) Done Press Done. The Phone State menu displays. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 49 OF 112 AASTRA - 2863-001...

  • Page 50: ___________________________________________________________________________________________

    Callers Weather Spd 100 More Firmware Info Firmware: 3.2.1.1013 BootROM: 2.0.1.1055 Done Press Done. Error Messages: Go to Error Messages in the menu. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 50 OF 112 AASTRA - 2863-001...

  • Page 51: Password

    Valid values for the password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). The default password is an empty string "" (field is blank.) Step Action Result Go to Options > User Password. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 51 OF 112 AASTRA - 2863-001...

  • Page 52: Admin Menu

    Your phone is temporarily out-of-service during the restart and download processes. Do not unplug or remove power to the phone while it is checking or installing firmware. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 52 OF 112 AASTRA - 2863-001...

  • Page 53: Phone Lock

    Go to Options > Phone Lock. The Phone Lock screen displays. Press Select or Services Callers Weather Spd 100 More Phone Lock Lock the phone? ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 53 OF 112 AASTRA - 2863-001...

  • Page 54: ___________________________________________________________________________________________

    The red status lamp at the top right of the phone turns off. If the user password has never been set up, press the Enter softkey without a password. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 54 OF 112 AASTRA - 2863-001...

  • Page 55: Call Handling

    Lift the handset (the phone will automatically select the next available line appearance). Dial the number. Speaker Key: Press the Speaker key. Dial the number. Line Appearance Key: Press a line appearance key. Dial the number. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 55 OF 112 AASTRA - 2863-001...

  • Page 56: Receive A Call

     Press the Answer softkey.  Press the line appearance key.  Press the Speaker key. Headset: Press the Speaker key. Handset: Lift the handset. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 56 OF 112 AASTRA - 2863-001...

  • Page 57: Ignore A Call

    These icons display when there is more information on the next screen or on the previous screen. The call is on hold. The call is connected. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 57 OF 112 AASTRA - 2863-001...

  • Page 58: Lock Symbol

    Press the Speaker key and enter a number from dial tone. Answer a call using the speaker: Press the Speaker key or the line appearance key. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 58 OF 112 AASTRA - 2863-001...

  • Page 59: Handle Calls Using A Headset

    End a Call Step Action From a connected call:  Press the Goodbye key.  Press the Drop softkey.  Place the handset back on hook. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 59 OF 112 AASTRA - 2863-001...

  • Page 60: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 60 OF 112 AASTRA - 2863-001...

  • Page 61: Phone Features

    The MWI lamp on the top of the phone flashes.  The Pickup softkey displays. Services Callers Weather Spd 100 More John Smith Mary Jones 1003 02:42 Pickup Conf Xfer More ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 61 OF 112 AASTRA - 2863-001...

  • Page 62: Retrieve A Held Call

     The Hold key will not retrieve a held call. Automatic Hold 6.1.3 The 6737i CT automatically puts your current call on hold when you press a new line key. Manage Multiple Calls on Hold 6.1.4 Step Action Result...

  • Page 63: Do Not Disturb

    You are connected to the call to transfer. Services Callers Weather Spd 100 More John Smith Mary Jones 1003 02:42 Drop Conf More Xfer ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 63 OF 112 AASTRA - 2863-001...

  • Page 64: ___________________________________________________________________________________________

    After consultation, you can either complete the transfer or go back to the original caller. Press the Xfer key. You hear dial tone. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 64 OF 112 AASTRA - 2863-001...

  • Page 65: ___________________________________________________________________________________________

    1. [♫ John Smith David Murphy Drop Xfer More  Press the Line key. You are reconnected to the originating party.  Press the Hold key. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 65 OF 112 AASTRA - 2863-001...

  • Page 66: Conference

    Conference The 6737i supports up to three parties in a conference call. Step Action Result Establish a Conference: Connect to the first party to include in the Services conference. Callers Weather Spd 100 More John Smith Mary Jones 1003 02:42...

  • Page 67: ___________________________________________________________________________________________

    Press the Hold key. Drop a party from an active conference: to point to the party to drop. Press Drop. You are connected to the other party. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 67 OF 112 AASTRA - 2863-001...

  • Page 68: Park And Pickup

    Park a Call: From a connected call: The feature access code for Park is dialed and you hear instructions given by Press the Park softkey. the system. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 68 OF 112 AASTRA - 2863-001...

  • Page 69: Call Forwarding All, Busy, No Answer

    Call Forwarding Always to Voicemail  Call Forwarding Busy to Voicemail  Call Forwarding No Answer to Voicemail You can also set up Call Forwarding using the Phone ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 69 OF 112 AASTRA - 2863-001...

  • Page 70: Call Return

    Press the Line Appearance key of the The second party is now on hold. original call to return to the first party. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 70 OF 112 AASTRA - 2863-001...

  • Page 71: Directed Call Pickup

    However, a participant in a 3-way call can pick up another call by putting the original call on hold and dialing the Directed Call Pick access code or pressing the Directed Call Pickup key. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 71 OF 112 AASTRA - 2863-001...

  • Page 72: Directed Call Pickup With Barge-In

     If Autodial is configured on your phone, any lines that function as hotlines do not accept conference calls, transferred calls, and/or intercom calls. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 72 OF 112 AASTRA - 2863-001...

  • Page 73: Intercom

    The Services key accesses enhanced features and services provided by third parties. Using the Services key, you can:  Select customized XML features  Access the Callers List  Access the Directory  Access Voicemail ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 73 OF 112 AASTRA - 2863-001...

  • Page 74: Voicemail List

    The Speed Dial Edit feature allows you to edit a previously assigned Speed Dial key using the Phone UI Options List. You can program the keys on the 6737i CT to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.

  • Page 75: Edit A Speed Dial Key Using The Options List

    Press the Speeddial softkey to edit. The edit screen displays. Services Callers Weather Spd 100 More Enter Name: Speed Dial Enter Number: Line: 1 Save Remove Backspace Cancel ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 75 OF 112 AASTRA - 2863-001...

  • Page 76: ___________________________________________________________________________________________

    Press the Save softkey. The Entry Saved message displays. Services Callers Weather Spd 100 More Entry Saved Press the OK softkey. The main screen displays. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 76 OF 112 AASTRA - 2863-001...

  • Page 77: Add A New Speeddial Key (Press And Hold)

    Enter a name to apply to the Speeddial key using the keypad (up to 16 characters). In the Enter Number field: Enter a number (up to 16 numbers). ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 77 OF 112 AASTRA - 2863-001...

  • Page 78: Speed Dial 8

    Press the Speed 8 softkey. The Speed Dial screen displays. Services Callers Weather Speed 8 More Speed Dial No speed Dial Entries Found Options Cancel ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 78 OF 112 AASTRA - 2863-001...

  • Page 79: ___________________________________________________________________________________________

    Weather Speed 8 More Add Speed Dial Entry Enter Number 89723334444 Backspace Done Back Cancel Enter the number to be dialed including any access numbers. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 79 OF 112 AASTRA - 2863-001...

  • Page 80: ___________________________________________________________________________________________

    Weather Speed 8 More Speed Dial 1/2 2 – Richard 3 - Sallie 4 - John 5 - Sam Display Dial Options Page Down Cancel ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 80 OF 112 AASTRA - 2863-001...

  • Page 81: ___________________________________________________________________________________________

    The Speed Dial Options screen displays. Services Callers Weather Speed 8 More Speed Dial Options 1-Add 2-Edit 3-Delete 4-Move Select Back Cancel Go to the Move option. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 81 OF 112 AASTRA - 2863-001...

  • Page 82: ___________________________________________________________________________________________

    Are you sure you want to delete John? Press Yes to delete or No to keep the If you answered yes, the entry is removed entry. from the list. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 82 OF 112 AASTRA - 2863-001...

  • Page 83: Speed Dial 100

    The Speeddial/Xfer key combines the Speeddial and Xfer key's functionality together allowing you to transfer calls or use Speeddial with one key. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 83 OF 112 AASTRA - 2863-001...

  • Page 84: Speeddial/Conf

    The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party. The following is an example. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 84 OF 112 AASTRA - 2863-001...

  • Page 85: Keys States And Led Behavior

    Far-end Hold private Slow Flashing Green Far-end Solid Red Far-end Bridge-active Solid Green Far-end Solid Red Far-end Bridge-held Slow Flashing Green Far-end Solid Red Far-end ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 85 OF 112 AASTRA - 2863-001...

  • Page 86: Xml Keys

    XML Keys 6.22 The 6737i IP phone supports XML (Extensible Markup Language). Your System Administrator can create customized XML menu services to access on your phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.

  • Page 87: Voicemail List

    The Voicemail list displays. Services Callers Weather Spd 100 More Voicemail 1.9783331000 2.9783331001 Select Done to point to the voicemail account. The number is dialed. Press Select or ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 87 OF 112 AASTRA - 2863-001...

  • Page 88: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 88 OF 112 AASTRA - 2863-001...

  • Page 89: Callers List And Redial List

    Weather Spd 100 More 001 Mary Jones 1003 06/01/11 3:07pm Dial Delete EditNum Details Quit Use the to scroll through the entries in the list. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 89 OF 112 AASTRA - 2863-001...

  • Page 90: ___________________________________________________________________________________________

    More 001 Mary Jones 1003 06/01/11 3:07pm Dial Delete Backspace Quit Edit the number. to skip over the numbers and Backspace to erase the number. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 90 OF 112 AASTRA - 2863-001...

  • Page 91: Missed Calls Indicator

    Missed Calls Indicator 7.1.3 The 6737i displays the “<Number of> Missed Calls” in the idle state screen display. This display alternates between the number of missed calls and the date and time display. Missed calls are displayed as “<number of> new callers” on the idle screen. After you review the calls in the Callers List, the number of missed calls is cleared from the idle screen display.

  • Page 92: Exit The Callers List

    The list contains the name (if known), the number you dialed, the time and date the number was dialed, and the line used. You cannot edit an entry in the Redial List. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 92 OF 112 AASTRA - 2863-001...

  • Page 93: ___________________________________________________________________________________________

    Either the selected entry or all entries are Press Delete to delete only the one deleted. selected entry.  Press Delete All to delete all entries in the list. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 93 OF 112 AASTRA - 2863-001...

  • Page 94: ___________________________________________________________________________________________

    View Details of an entry: Find the entry to view. Press the Details softkey. The specifics of that entry display. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 94 OF 112 AASTRA - 2863-001...

  • Page 95: Appendix A - Optional Expansion Modules

    Appendix A - Optional Expansion Modules Expansion Modules The 6737i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional keys. The expansion module keys support a variety of...

  • Page 96: M675I

    Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 96 OF 112 AASTRA - 2863-001...

  • Page 97: Figure 13 M675I Page 1 Screen

    Page 2 "List 3" and "List 4"  Page 3 "List 5" and "List Figure 13 M675i Page 1 Screen Figure 14 M675i Page 2 and 3 Screens ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 97 OF 112 AASTRA - 2863-001...

  • Page 98: Figure 15 M675I Extensions On A 6737I Phone

    (page 1, page 2, or page 3), and press the applicable softkey. Your System Administrator can customize the headings on each M675i Expansion Module screen. Contact your System Administrator for more information. Figure 15 M675i Extensions on a 6737i Phone ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN...

  • Page 99: Appendix B - Clearspan Feature Access Codes

    “+” sign. The system replaces the feature access code digits with the “+” sign and resumes the call with an E.164 number. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 99 OF 112 AASTRA - 2863-001...

  • Page 100: ___________________________________________________________________________________________

    Upon deactivation, calls ring on the user’s phone Deactivation unless the user has another service set up, such as Call Forwarding Always, Call Forwarding No Answer, or Do Not Disturb. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 100 OF 112 AASTRA - 2863-001...

  • Page 101: ___________________________________________________________________________________________

    Call Forwarding Not Reachable service. *63* Call Forwarding Not Allows users to get the status of the Call Reachable Interrogation Forwarding Not Reachable service. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 101 OF 112 AASTRA - 2863-001...

  • Page 102: ___________________________________________________________________________________________

    Call Waiting Persistent Turns off the Call Waiting service for all calls. Deactivation Cancel Call Waiting Turns off the Call Waiting service for the next call. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 102 OF 112 AASTRA - 2863-001...

  • Page 103: ___________________________________________________________________________________________

    Deactivates forced forwarding for a call center Deactivation queue. Group Call Park Hunts for the first available user in the assigned call park group and parks the call there. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 103 OF 112 AASTRA - 2863-001...

  • Page 104: ___________________________________________________________________________________________

    Voice Messaging, Third- Party Voice Mail Support, Call Forwarding No Answer, Call Forwarding No Answer To Voice Mail, and Sequential Ringing services. ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 104 OF 112 AASTRA - 2863-001...

  • Page 105: ___________________________________________________________________________________________

    Voice Mail Retrieval Allows users to retrieve Clearspan and third-party voice mail. Voice Portal Access Allows users to access their Voice Portal. ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 105 OF 112 AASTRA - 2863-001...

  • Page 106: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 106 OF 112 AASTRA - 2863-001...

  • Page 107: Appendix C - Troubleshooting

    Why can’t I get dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, refer to the “Installation and Setup” section in the Aastra Model 6737i Installation Guide provided with your phone. Why doesn’t my phone ring? Check the ring volume on your phone.

  • Page 108: ___________________________________________________________________________________________

    How do I restart the IP This setting is in the Options list. See Restart Phone. phone? ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 108 OF 112 AASTRA - 2863-001...

  • Page 109: Index

    .......... 28 feature interactions ............. 71 live dialpad ..............33, 41 display ................33 lock phone ............... 53 display options ..............39 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 109 OF 112 AASTRA - 2863-001...

  • Page 110: ___________________________________________________________________________________________

    ............33, 41 unlock phone ..............53 time and date ............33, 45 user password ........... 34, 51, 107 tones ..............33, 37 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 110 OF 112 AASTRA - 2863-001...

  • Page 111: ___________________________________________________________________________________________

    ..........107 volume handset ............... 30 xfer ................... 63 headset ............... 30 cancel ................65 ringer ................30 XML keys ................. 86 speaker ............... 30 ___________________________________________________________________________________________ 6737i IP PHONE USER GUIDE - CLEARSPAN PAGE 111 OF 112 AASTRA - 2863-001...
  • Page 112 ___________________________________________________________________________________________ 6757i IP PHONE USER GUIDE - CLEARSPAN PAGE 112 OF 112 AASTRA - 2863-001...

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Clearspan 6737i

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