Troubleshooting - Kenmore Counter Depth Side by Side Refrigerator Use & Care Manual

NOTE: Not all bulbs will fit your refrigerator. Be sure to replace
the bulb with one of the same size, shape and wattage. The
dispenser light requires a heavy duty 10-watt bulb. All other lights
require a 40-watt bulb. Replacement bulbs are available from
your dealer.
1. Unplug refrigerator or disconnect power.
2. Remove light shield when applicable.
NOTE: To clean the light shield, wash it with warm water and
liquid detergent. Rinse and dry the shield well.
3. Remove light bulb and replace with one of the same size,
shape and wattage.
4. Replace light shield when applicable.
5. Plug in refrigerator or reconnect power.
Vacations
If You Choose to Leave the Refrigerator On While You're
Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker:
• Raise wire shutoff arm to OFF (up) position or move the
switch to the OFF (right) setting.
• Shut off water supply to the ice maker.
3. Empty the ice bin.
If You Choose to Turn the Refrigerator Off Before You
Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
• Turn off the water supply to the ice maker at least one day
ahead of time.
• When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
3. Depending on the model, turn the Thermostat Control or
Refrigerator Control to OFR See "Using the Controls."
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
• Turn off the water supply to the ice maker at least one day
ahead of time.
• Disconnect the water line from the back of the
refrigerator.
• When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
2. Remove all food from the refrigerator and pack all frozen
food in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Thermostat Control or
Refrigerator Control to OFR See "Using the Controls."
5. Unplug refrigerator.
6. Empty water from the defrost pan.
7. Clean, wipe, and dry thoroughly.
8. Take out all removable parts, wrap them well, and tape them
together so they don't shift and rattle during the move.
9. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See "Adjust the Doors."
fO. Tape the doors closed and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and refer to
the "Installation Instructions" section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
The refrigerator will not operate
Check the following:
• Is the power cord unplugged?
• Has a household fuse blown, or has a circuit breaker tripped?
• Are the temperature controls set at the mid-settings?
NOTE: The refrigerator may take several hours to cool initially.
Adjusting the controls to coldest setting will not cool either
compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with an explanation.
• Buzzing - heard when the water valve opens to fill the ice
maker
• Pulsating - fans/compressor adjusting to optimize
performance
• Rattling - flow of refrigerant, water line, or from items placed
on top of the refrigerator
• Sizzling/Gurgling - water dripping on the heater during
defrost cycle
• Popping - contraction/expansion of inside walls, especially
during initial cool-down