Diagnostics; Pre-Boot System Assessment; Invoking Psa - Dell Inspiron 13z Manual

Diagnostics

Pre-Boot System Assessment

You can use the Pre-Boot System Assessment (ePSA) to diagnose various
hardware problems. Once invoked, the PSA tests devices such as the
system board, keyboard, display, memory, hard drive, and so on.
NOTE: You computer may not support PSA.

Invoking PSA

1. Power-on or restart your computer.
2. When the Dell logo appears, press <F12> to access the Boot menu.
NOTE: If you wait too long and the operating system logo appears,
continue to wait until you see the Microsoft Windows desktop;
then, shut down your computer and try again.
3. Select Diagnostics from the menu and press <Enter>.
4. During the assessment, answer any questions that appear on the
screen.
- If a component fails the test, the computer stops and beeps. To stop
the assessment and restart the computer, press <n>; to continue
to the next test, press <y>; to retest the component that failed,
press <r>.
- If you receive error code(s) during PSA, note the error code(s) and
contact Dell.
If the PSA completes successfully, the following message appears
on your screen:
"Do you want to run the remaining memory tests?
This will take about 30 minutes or more. Do you
want to continue? (Recommended)."
Press <y> to continue if you are experiencing memory issue,
otherwise press <n> to finish PSA testing.
When you press <n>, the following message appears on the screen.
"Booting Dell Diagnostic Utility Partition. Press
any key to continue."
5. Select Exit to reboot your computer.
Diagnostics
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