GE 29369GE1 User Manual

Model 29369
Speakerphone
WARNING: TO
PREVENT FIRE OR
with 13 Number ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
Memory User's Guide
OR MOISTURE.
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to
the IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
Short Glossary of Terminology Used in
this Manual
Hook switch. The part of the phone that pops up to activate the phone line when
the handset is lifted from the base.
Off-hook. A term used to describe the phone in its active mode when the handset
is off of the base cradle or when the SPEAKER button is pressed.
On-hook. A term used to describe the phone in an inactive mode.
Before You Begin
Parts Checklist
Make sure your package includes the following items:
Base Handset
Telephone Jack
Requirements
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured here,
Equipment Approval Information
installed in your home. If you don't have a modular jack, call
your local phone company to find out how to get one installed.
Your telephone equipment is approved for connection to the Public Switched Telephone
Important Installation Information
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company • Never install telephone wiring during a lightning storm.
On the bottom of this equipment is a label indicating, among other information, the
• Never touch uninsulated telephone wires or terminals, unless the telephone line
US number and Ringer Equivalence Number (REN) for the equipment. You must, upon
has been disconnected at the network interface.
request, provide this information to your telephone company.
• Use caution when installing or modifying telephone lines.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is • Never install telephone jacks in wet locations unless the jack is specifically
called. In most (but not all) areas, the sum of the RENs of all devices connected to one line
designed for wet locations.
should not exceed 5. To be certain of the number of devices you may connect to your line
Installing the Phone
as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
Your phone should be placed on a level surface, such as a desk or table top, or you
network must comply with the applicable FCC Part 68 rules and requirements adopted
can mount it on a wall. A desktop/wall mounting pedestal is packaged with your
by the ACTA. A compliant telephone cord and modular plug is provided with this product.
phone.
It is designed to be connected to a compatible modular jack that is also compliant. See
Location
installation instructions for details.
Notes
Your phone features a speakerphone for ease of use and convenience during a
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your phone conversation. At any time during a conversation, you can lift the handset
own telephone equipment if you are on a party line. Check with your local telephone to stop using the speakerphone. Likewise, when you are using the handset,
company.
press the SPEAKER button and place the handset in the cradle to switch to the
• Notice must be given to the telephone company upon permanent disconnection of your
speakerphone.
telephone from your line.
For best speakerphone performance, avoid the following:
• If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this product does not disable your alarm equipment. If you
• Areas with high background noise. (The microphone might pick up these sounds
have questions about what will disable alarm equipment, consult your telephone
and prevent the speakerphone from going into the receiving mode when you
company or a qualified installer.
finish talking.)
US Number is located on the cabinet bottom.
• Surfaces affected by vibration.
REN Number is located on the cabinet bottom.
• Recessed areas such as in a corner, under a cupboard, or next to a cabinet,
2 Rights of the Telephone Company
which can generate an echo effect.
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary Attaching the Desktop Pedestal
discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discontinue
• Turn the phone over so that the bottom of the base is facing up and the thickest
service immediately. In case of such temporary discontinuance, the telephone company
end is facing away from you.
must: (1) promptly notify you of such temporary discontinuance; (2) afford you the
• With the rounded end of the wedge pointing downward, insert the tab on the
opportunity to correct the situation; and (3) inform you of your right to bring a complaint
to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and rounded end of the pedestal into the middle slot on the bottom of the base,
Regulations.
then push the pedestal down until the two tabs on the left and right corners of
The telephone company may make changes in its communications facilities, equipment, the pedestal snap (lock) into the two upper slots on the bottom of the base.
operations or procedures where such action is required in the operation of its business
Connecting the Handset
and not inconsistent with FCC Rules and Regulations. If these changes are expected to
affect the use or performance of your telephone equipment, the telephone company must
1. Connect one end of the coiled handset cord to the jack on the handset.
give you adequate notice, in writing, to allow you to maintain uninterrupted service.
2. Plug the other end of the coiled handset cord to the jack on the base.
Interference Information
3. Place the handset in the cradle.
Connecting the Electrical Power
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device must
1. Plug one end of the power supply cord into the back of the base.
accept any interference received, including interference that may cause undesired operation.
2. Plug the other end into an electrical outlet.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
CAUTION: To reduce risk of personal injury, fire, or damage
against harmful interference in a residential installation.
use only the 5-2784 power adaptor listed in the user's guide.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
This power adaptor is intended to be correctly orientated in a
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
vertical or floor mount position.
particular installation.
Base Layout
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
DELETE
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
(button)
"receiving" the interference).
• Reorient or relocate and increase the separation between the telecommunications
MENU
equipment and receiving antenna.
(button)
• Connect the telecommunications equipment into an outlet on a circuit different from that
to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
STORE
radio/television technician for additional suggestions. Also, the Federal Communications (button)
Commission has prepared a helpful booklet, "How To Identify and Resolve Radio/TV Interference
Problems." This booklet is available from the U.S. Government Printing Office, Washington, D.C.
*TONE
20402. Please specify stock number 004-000-00345-4 when ordering copies. (button)
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment. MUTE
(button)
Hearing Aid Compatibility (HAC)
VOL
(volume
This telephone system meets FCC standards for Hearing Aid Compatibility.
button)
Licensing
REDIAL/pause
Licensed under US Patent 6,427,009. (button)
Setting Up the Caller ID Menu
You should not plug the telephone into the modular jack while setting up the Caller
ID menu.
1. Press the MENU button, to access the menu feature configuration mode.
# 1. >ENG FRA ESP (CID language default English)
Thomson Inc.
# 2. CONTRAST (default level is 3).
101 West 103rd Street
# 3. LOCAL AREA CODE
Indianapolis, IN 46290-1102
# 4. TONE/PULSE (Default is tone dialing).
Model 29369
© 2007 Thomson Inc.
00000747(Rev. 4 DOM E/S)
2. Press the MENU button to scroll through the 4 menu screens.
Trademark(s) ® Registered
07-22
3. Use the 5 or 6 buttons to select the desired setting.
Printed in China Marca(s) Registrada(s)
NOTE: You have 20 seconds following an entry before the phone returns to
CAUTION:
the Summary Screen.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Display Language
THE LIGHTNING CAUTION: TO REDUCE THE THE EXCLAMATION
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO POINT WITHIN THE
HEAD WITHIN THE NOT REMOVE COVER (OR TRIANGLE IS A
This adjustment allows you to display the Caller ID prompts in English, French, or
TRIANGLE IS A BACK). NO USER WARNING SIGN
WARNING SIGN SERVICEABLE PARTS INSIDE. ALERTING YOU OF
Spanish.
IMPORTANT
ALERTING YOU OF REFER SERVICING TO
"DANGEROUS QUALIFIED SERVICE INSTRUCTIONS
VOLTAGE" INSIDE PERSONNEL. ACCOMPANYING 1. Press the MENU button until ENG FRA ESP appears in the display.
THE PRODUCT. THE PRODUCT.
2. Use the 5 or 6button to select ENG, FRA, or ESP.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3. Press MENU button again to save.
Contrast
This adjustment allows you to adjust the contrast of the display.
1. Press the MENU button until CONTRAST shows in the display.
2. Use the 5 or 6button to select level 1, 2, 3, 4, or 5.
3. Press MENU button again to save.
Local Area Code
The telephone uses the programmed area codes to determine the number format
to display when a valid Caller ID signal is received. Numbers that match the local
area code are displayed as seven digits and are used for dialing back previous
numbers. Entering your local area code will also help you immediately know if the
call is local or long distance when viewing the CID records in the display.
NOTE: If you make a mistake and want to start over, press the DELETE
button to delete all of the digits.
1. Press the MENU button until LOCAL AREA CODE shows in the display.
2. Use the 5 button to select the correct number or enter directly by using the
number pad.
3. Use the 6 button to move to second and third digit locations to make your
selections.
4. Press the MENU button to save.
Dialing Mode
This adjustment allows you to select tone (touch-tone) or pulse (rotary) dialing.
1. Press the MENU button until TONE/PULSE MODE shows in the display
2. Press either 5 or 6 button to show the current dialing mode. The default is
Handset Power
Desktop/wall 2-wire
Tone dialing.
cord adaptor
mounting telephone line
3. To change the dialing mode, press the 5 or 6 button. The display alternates
pedestal cord
between the two modes.
Wall plate
4. Press the MENU button again to save.
NOTE: The phone will exit Set Up after 20 seconds if no buttons are
Modular
pressed.
telephone
line jack
REMINDER: The time and date are programmed automatically when the
first Caller ID record is successfully received after set up.
Connecting the Telephone Line
1. Connect one end of the straight telephone line cord to the jack on the back of
the base.
2. Connect the other end to a wall phone jack.
3. Set the RINGER volume switch located at the
back of the base to the desired loudness.
OFF - Telephone will not ring.
LO - Sound will be lowest.
HI - Sound will be loudest.
NOTE: The unit is properly installed if you
pick up the handset and hear the dial
tone. Otherwise, recheck all installation steps.
Wall Mounting
Your speakerphone can also be mounted on a wall plate (not included).
Attaching the Wall Mounting Pedestal
• Turn the phone over so that the bottom of the base is facing up and the thickest
end is pointing away from you.
• If desired gather the extra telephone line cord together and store inside the
wall mounting pedestal, and then thread the
line cord through the grooves on the pedestal
according to the illustration.
• With the rounded end of the pedestal pointing
upward, insert the tab on the end of the
pedestal into the middle slot on the bottom of
the base, then push the pedestal down until
the two tabs on the left and right corners of the
pedestal snap (lock) into the two lower slots on
the bottom of the base.
• Slip the mounting holes over the wall plate posts and firmly slide the unit down
into place (wall plate not included).
Telephone Basics
You can use the telephone by speaking into and listening through the handset, or
by using the speakerphone.
Receiving a Phone Call
1. Lift the handset or press SPEAKER to answer the call.
2. Replace the handset in the cradle or press the SPEAKER button to hang up.
Making a Phone Call
1. Lift the handset or press the SPEAKER button. Wait for a dial tone.
2. Dial the telephone number you want to call.
3. Replace the handset in the cradle, or press the SPEAKER button to hang up.
Volume
You may adjust the handset and speakerphone volume independently with the
VOL button or the 5 or 6 buttons. Both handset receiver volume level and
speakerphone volume levels are saved in memory.
Adjusting the Handset Receiver Volume
Display While using the handset, you can adjust the speaker volume by pressing the VOL
button continuously or pressing the 5 or 6 buttons after pressing the VOL
button. REC (Handset Receiver) volume shows in the display.
5 / 6
Adjusting the Speakerphone Volume
up/down
arrow button
While using the speakerphone, you can adjust the speaker volume by pressing the
VOL button continuously or pressing the 5 or 6 buttons after pressing the VOL
DIAL
button. SPK volume level shows in the display.
(button)
Redial
A, B, C
(quick call
You may redial the last number you called by pressing the REDIAL button after you
buttons)
hear a dial tone.
SPEAKER
NOTE: The redial feature holds the last number (up to 32 digits) that you
(indicator)
dialed in memory. If you pressed any other numbers after dialing the
phone number (for example, when accessing a voice-menu system) then
FLASH/exit those numbers are also dialed.
(button)
If you get a busy signal, press REDIAL again without hanging up.
Mute
SPEAKER
(button)
Use the MUTE button to interrupt a phone conversation to talk privately with
someone else in the room. A conversation can be muted while using the
speakerphone or handset.
1. Press the MUTE button. The mute indicator lights up.
2. Press MUTE again to turn it off.
Flash
Press FLASH to activate special features of your telephone network, such as call
transfer, or special services from your local telephone company, such as call
waiting.
Temporary Tone Dialing
NOTE: If necessary, to erase existing memories, or if you make a mistake,
use the DELETE button.
If you have pulse (rotary) service and want to access customer calling services
4. Use the number keys to enter the telephone number (up to 32 digits) and press
(such as telebanking and long distance services) that require tone dialing, you can
the STORE button to save. (The unit will not dial a phone number in this mode.)
use this feature to temporarily change from pulse to tone service.
The cursor automatically moves to the text line for name entry.
After dialing the telephone number and connecting to the customer calling service,
5. Use the number keys to enter the name of the person associated with the
telephone number you just entered. More than one letter is stored in each of the
1. Press and release the TONE (*) button.
number keys.
2. When you hang up, the telephone automatically returns to pulse dialing mode.
For example, to enter the name BILL SMITH, press the 2 key twice for the letter
TIP: Temporary Tone can also be used while storing numbers in memory by
B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
pressing TONE (*) at the necessary point in the storage sequence.
NOTE: The flashing cursor automatically moves to the next position or you
Speakerphone Use
may press the 5 or 6 button to move the cursor to the next position.
Press the 5 key 3 times for the second letter L. Press the arrow key (5) two
Note the following guidelines when using the speakerphone:
times to insert a space, and press the 7 key 4 times for the letter S. Press the 6
• The speakerphone works similar to a two-way radio in that you can only listen
key once for the letter M. Press the 4 key 3 times for the letter I. Press the 8 key
or talk at one time.
for the letter T. Press the 4 key twice for the letter H.
• Stay reasonably close to the phone so that you can be clearly heard by the
6. Press the STORE button to save the name.
person to whom you are talking.
7. To enter another name and number in a different memory location, return to
• You can adjust the speaker volume by pressing the volume button continuously
step 1 and repeat the process.
or pressing the review button 5 or 6 after pressing the volume button.
Changing a Stored Number
• The speakerphone indicator light comes on when the speakerphone is in use.
NOTE: The power supply must be plugged in for the speakerphone to Repeat the storage sequence under Storing A Name and Number in Memory, and
operate. use the DELETE button to delete the old number before entering the new number.
Caller ID (CID) Features Erasing a Stored Number
1. Press the STORE button.
IMPORTANT: In order to use all of the features of this telephone, you must
2. Press the memory location (0 to 9, or quick call buttons; A, B, or C) to be erased.
subscribe to two separate services available from your local telephone
company: the standard Name/Number Caller ID Service to know who is 3. Press the DELETE button.
calling when the phone rings and Call Waiting Caller ID Service to know
Copying Caller ID Memories to
who is calling while you are on the phone.
User Memory
CID Summary Screen
1. Press the 5 or 6button to view the caller number and name you want to
The Summary Screen shows the current time, date, and number of new calls to
copy.
review. It is displayed until any button is pressed.
2. Press the STORE button.
NOTE: The number of new calls is displayed until all new calls have been
3. Press the memory location (0-9, or quick call buttons; A, B, or C). The number
reviewed.
flashes if there is a number already stored in the memory location.
Receiving and Storing CID Calls
4. Press the STORE button to enter the edit mode, and then press the STORE
button again to edit the name.
This unit receives and displays information transmitted by your local phone
NOTE: You may select a different memory location by pressing 5 or 6 to
company. This information can include the phone number, date, and time; or the
scroll through the memories or press 0 - 9, or quick call buttons; A, B, or C.
name, phone number, date, and time. The unit can store up to 75 calls for later
review. When the memory is full, a new call automatically replaces the oldest 5. Press the STORE button to confirm and save, and wait for three seconds to exit.
call in memory. NEW appears in the display for calls received that have not been
NOTE: If the name you want to enter is longer than 12 characters, only the
reviewed.
first 12 characters will be copied into memory.
Reviewing CID Records
Storing a Redial Number to Memory
• Press the 5 or 6 button to view the call records.
1. Press the STORE button.
• Press the "5" button to scroll through the call records from the oldest to the
2. Press any key (0-9, or quick call buttons A, B, or C) for the memory location. If
newest.
there is a number already stored in the memory location it will appear on the
• Press the "6" button to scroll through the call records from the most recent to
display. Use the review (5 or 6) button to select a different location.
the oldest.
3. Press the STORE button again to confirm.
• When all of the records have been viewed, START/END appears in the display.
4. Press the REDIAL button, and then press the STORE button again.
Deleting CID Records
5. Enter name, if necessary, and then press the STORE button to confirm.
NOTE: If you want to edit the number, press the STORE button again within
• To delete the record shown in the display, press the DELETE button once.
three seconds. When you are finished, wait three seconds to exit.
• To delete all records while reviewing, press and hold the DELETE button for
Dialing a Number Stored in Memory
about three seconds. DELETE ALL? appears in the display. Press DELETE again to
complete.
While On-hook
Dialing Back
1. Press the DIAL button
When reviewing Caller ID records, you can dialback the numbers on the display by
2. To select a memory, press any key (0-9, or quick call buttons; A, B, or C.). The
pressing the DIAL button.
number in that memory location displays.
NOTE: If PICKUP PHONE shows in the display, no other changes to the
NOTE: You may select a different memory location by pressing 5 or 6 to
number can be made. The information sent from the telephone company
scroll through the memories or pressing key (0 - 9,or quick call buttons; A,
is known to be a valid number for dialing back (used only in very limited
B, or C.).
areas). Once you pickup the phone, the number is automatically dialed.
3. Press the SPEAKER button, or pick up the handset to dial the displayed number.
If You Programmed Your Local Area Code
Dialing a Number Stored in Memory
1. Use either 5 or 6 button to display the number you want to dial.
1. Lift the handset, or press the SPEAKER button.
2. Press the DIAL button.
2. Press the DIAL button then press a memory location button.
• If you see a number with seven digits (i.e. 555-1234), then the call is from within
Cascade Dialing
your area code. However, this does not guarantee the call is a local call.
• If you see a number with 11 digits (i.e. 1-234-555-1234), then the call is not from
This process allows you to dial a succession of stored numbers from separate
within your area code.
memory locations. This is useful when you must dial several sequences of
NOTE: A timer (10 seconds on-hook and 3 seconds off-hook) located in the
numbers, such as with frequent calls via a telephone company long distance
upper right side of the display will start, letting you know how much time
provider.
is left until the unit returns to the Summary Screen.
For example
3. If you are at on-hook and PICKUP OR ADJ displays, you can adjust the phone
Local access number of long distance company
number format by pressing the DIAL button. If the phone is off-hook and
ADJUST shows in the display, you can adjust the phone number format by
Authorization code (ID)
pressing the DIAL button. For example, sometimes a 7-digit local number
Long distance phone number
cannot be dialed because it requires a 10-digit or 11-digit format. Press the
DIAL button repeatedly to scroll through the 7, 10, and 11-digit numbers. 1. Pick up the handset or press SPEAKER.
2. Press DIAL button, then press number "6" for the memory location.
7-digits: 7-digit telephone number (i.e. 555-5555)
3. Press DIAL button, then press number "7" for the memory location.
10-digits: 3-digit area code + 7-digit telephone number (i.e. 425-555-5555)
4. Press DIAL button, then press number "8" for the memory location.
11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number 5. The number dials automatically.
(i.e. 1-425-555-5555)
Storing a Pause in Memory
4. To dial the displayed number, and the phone is on-hook, pick up the handset or
The REDIAL button has dual functionality and becomes a pause button when the
press the SPEAKER button before the timer reaches 0. If the phone is off-hook,
wait until the time reaches 0. NOW DIALING shows in the display and the STORE button is pressed first. It is valid only when storing a number into memory
number is dialed. locations. Use the PAUSE (REDIAL) button to insert a pause when a delay is needed
in an automatic dialing sequence. For example, when you must dial a 9 to get an
If You Did Not Program Your Local Area Code
outside line or when you enter codes to access your long distance company.
1. Use the 5 or 6 button to display the number you want to dial. You will only see Pre-Dialing
10-digit numbers (i.e. 234- 555-1234).
2. See steps 2 through 4 in the previous section to complete the dialback 1. With the handset on the cradle, enter the telephone number you wish to call.
The telephone number shows in the display.
process.
2. Lift the handset or press the SPEAKER button and the number automatically
Caller ID Display Messages
dials.
NOTE: Use the DELETE button to delete an incorrectly entered number.
The following special messages indicate the status of a message or the unit:
Troubleshooting Tips
BLOCKED CALL The caller of the incoming call is registered as "Private
Number" and their Caller ID information is withheld.
No Dial Tone
CALL WAITING Indicates a call is waiting on the line.
• Check all cabling to make sure that all connections are secure and not
NO CALLS The caller memory is empty.
damaged.
START/END You are at the beginning or the end of the Caller ID memory
• Check hook switch: Does it fully extend when handset is lifted from cradle?
log.
No Information is Shown After the Phone Rings
UNKNOWN The incoming call does not have Caller ID service or
• Are you subscribed to Caller ID service from your local telephone company?
CALLER their service area is not linked to yours. If UNKNOWN CALLER
• Be sure to wait until the second ring before answering.
appears along with a calling number, the name information
for that number was not available. Phone Dials in Pulse with Tone Service
Memory
• Make sure T/P MODE is set to TONE DIAL.
Phone Won't Dial Out with Pulse Service
You may store information in any of the following memory locations: 0 to 9, or quick
• Make sure T/P MODE is set to PULSE DIAL.
call buttons; A, B, or C. See "Storing a Pause in Memory" and "Temporary Tone
Dialing" for more information. Phone Does Not Ring
NOTE: This model retains all user memory even if power supply or • Make sure ringer switch is ON.
telephone line has been interrupted or disconnected.
• You may have too many extension phones on your line. Try unplugging some
Storing a Name and Number in Memory extension phones.
• Check for dial tone. See Troubleshooting Tips for No Dial Tone.
1. Press the STORE button. LOCATION? shows in the display.
Incoming Voice Volume Low
2. Press the desired memory location (0 to 9, or quick call buttons; A, B, or C.)
• Are other phones off hook at same time? If so, this is normal condition as
NOTE: You may select memory locations by pressing 5 or 6 to scroll volume drops when additional phones are used at once.
through the memory locations or press the 0 - 9, or quick call buttons; A,
• Check the handset receiver or speaker volume.
B, or C.
Memory Dialing
3. Press the STORE button again to confirm the memory location.
• Make sure you entered the numbers correctly into memory.
General Product Care
To keep your phone working and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices that generate electrical
noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the unit.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship it at a later date.
Service
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at 1-800-448-0329. If the equipment is causing
harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by Thomson Inc. could
void the user's authority to operate this product. For instructions on how to obtain
service, refer to the warranty included in this guide or call customer service at
1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable
if service should be required during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product's warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• "Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period, must be presented to obtain warranty service."
For rental firms, proof of first rental is also required. Also print your name and address
and a description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is not
required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON
INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE ExCLUSIVE
REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT
Memory location
OR ARISING OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE
6
GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT TO THE ExTENT
7 PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE
8
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above limitations or
exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.