apply update from external storage: this option
●
allows you to apply updates from your memory card to
your tablet.
wipe data/factory reset: erases all data from the tablet
●
and resets all settings to factory default values. It does
not delete content stored on an inserted microSD card.
wipe cache partition: allows you to delete all cache
●
data such as log files.
4
Release the Volume Up key.
5
Use the Volume Up/Down keys to scroll to wipe data/
factory reset, then press the Power/Reset/Lock key to
select the option.
Your device displays network or service error
messages
When you are in areas with weak signals or poor reception,
●
you may lose reception. Move to another area and try
again.
You cannot access some options without a subscription.
●
Contact your service provider for more details.
The touch screen responds slowly or improperly
If your device has a touch screen and the touch screen is not
responding properly, try the following:
Remove any protective covers from the touch screen.
●
Protective covers may prevent the device from recognizing
your inputs and are not recommended for touch screen
devices.
Ensure that your hands are clean and dry when tapping the
●
touch screen.
Restart your device to clear any temporary software bugs.
●
Ensure that your device software is upgraded to the latest
●
version.
If the touch screen is scratched or damaged, take it to your
●
local Samsung Service Centre.
Troubleshooting
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