Brother MFC-8510DN Basic User's Manual
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Brother MFC-8510DN Basic User's Manual

Brother MFC-8510DN Basic User's Manual

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Download this manual See also: Service Manual, Software User Manual
Basic User's Guide
MFC-8510DN
MFC-8710DW
MFC-8810DW
MFC-8910DW
Not all models are available in all countries.
Version A
USA/CAN

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Summary of Contents for Brother MFC-8510DN

  • Page 1 Basic User’s Guide MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Not all models are available in all countries. Version A USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.

  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 Wi-Fi Direct™ Guide This Guide provides details on how to PDF file / Brother Solutions configure and use your Brother machine for Center (MFC-8710DW, wireless printing directly from a mobile MFC-8810DW and device supporting the Wi-Fi Direct™...
  • Page 7 PDF file / Brother Solutions AirPrint to print from Mac OS X 10.7.x and Center your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. ® PDF printing is not supported on Windows Phone.

  • Page 8: Table Of Contents

    Viewing Documentation ...................2 How to access Guides for Advanced Features............4 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Data LED indications ..................8 Loading paper Loading paper and print media ................9 Loading paper in the standard paper tray and the optional lower tray ....9 Loading paper in the multi-purpose tray (MP tray) ........11...
  • Page 9 Multi-line connections (PBX) .................41 External and extension telephones..............42 Connecting an external or extension telephone ..........42 Using external and extension telephones ............. 42 Using a non-Brother cordless external handset ..........43 Using Remote Codes ..................43 Dialing and storing numbers How to dial......................44 Manual dialing ....................
  • Page 10 Making copies How to copy ......................54 Stop copying ....................54 Copy settings ....................54 Printing data from a USB Flash memory drive or digital camera supporting mass storage Creating a PRN file for direct printing ..............55 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................56 How to print from a computer Printing a document.....................59...
  • Page 11 Troubleshooting Identifying your problem ..................81 Error and maintenance messages............... 83 Transferring your faxes or Fax Journal report ..........90 Document Jams....................91 Document is jammed in the top of the ADF unit ..........91 Document is jammed under the document cover ..........91 Removing small documents jammed in the ADF...........
  • Page 12 Table of Contents (Advanced User's Guide) You can view the Advanced User's Guide on the Installer CD-ROM. The Advanced User's Guide explains the following features and operations. General Setup Printing reports IMPORTANT NOTE Fax reports Memory storage Reports Volume settings Making copies Automatic Daylight Saving Time Copy settings...

  • Page 13: General Information

    Bold Bold style identifies keys on the documentation machine's control panel or on the computer screen. Thank you for buying a Brother machine! Italics Italicized style emphasizes an Reading the documentation will help you important point or refers you to make the most of your machine.

  • Page 14: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    CD-ROM by following the instructions below: Turn on your computer. Insert the Installer CD-ROM into your CD-ROM drive. Note If the Brother screen does not appear automatically, go to My Computer Double-click the Documentation icon. (Computer), double-click the CD-ROM If the model name screen appears, icon, and then double-click start.exe.
  • Page 15 Help selection in the Nuance™ PaperPort™ 12SE application. Presto! PageManager User’s Guide (Macintosh users) Note Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg  The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

  • Page 16: How To Access Guides For Advanced Features

    Click Manuals on your model's page to numbers uu page i and the Installer download the documentation. CD-ROM.  Click Brother Support on the main menu. Wi-Fi Direct™ Guide The following screen will appear: (MFC-8710DW, MFC-8810DW and MFC-8910DW) This Guide provides details on how to...

  • Page 17: Accessing Brother Support (Macintosh)

    Double-click the Brother Support icon. The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  To register your machine from the Brother Product Registration Page (http://www.brother.com/registration/), click On-Line Registration.  For the latest news and product support information (http://solutions.brother.com/), click...

  • Page 18: Control Panel Overview

    Chapter 1 Control panel overview MFC-8510DN, MFC-8710DW, MFC-8810DW and MFC-8910DW have the same keys. The illustration is based on the MFC-8910DW. 01/01/2012 03:00PM Res:Standard Press b or Dial 1 One Touch keys 3 Error LED These 8 keys give you instant access to 16 Blinks in orange when the LCD displays an previously stored numbers.
  • Page 19 General information 01/01/2012 03:00PM Res:Standard Press b or Dial 6 Menu Keys: 9 Start Lets you start sending faxes or making copies. Clear Deletes entered data or lets you cancel the 10 Mode keys: current setting. Menu Puts the machine in FAX mode. Lets you access the Menu to program your SCAN settings in the machine.

  • Page 20: Data Led Indications

    Chapter 1 Data LED indications The Data LED (light emitting diode) will flash depending on the machine’s status. Machine Status Description Ready Mode The machine is ready to print, in Sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data.

  • Page 21: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 print media Pull the paper tray completely out of the machine. The machine can feed paper from the standard paper tray, optional lower tray multi-purpose tray.
  • Page 22 Chapter 2 Put paper in the tray and make sure: Note  The paper is below the maximum paper mark ( ) (1). Overfilling the paper tray will cause paper jams.  The side to be printed on must be face down.

  • Page 23: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Loading paper Loading paper in the Lift up the support flap (1) to prevent paper from sliding off the face-down multi-purpose tray (MP tray) output tray, or remove each page as soon as it comes out of the machine. You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.
  • Page 24 Chapter 2 Pull out the MP tray support (1) and Lift up the support flap to prevent paper unfold the flap (2). from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. Put paper in the MP tray and make sure: ...
  • Page 25 Loading paper Printing on thick paper, labels and Open the MP tray and lower it gently. envelopes from the MP tray Before loading, press the corners and sides of the envelopes to make them as flat as possible. Open the back cover (face-up output tray).
  • Page 26 Chapter 2 Put paper, labels or envelopes in the MP tray. Make sure:  The number of envelopes in the MP tray does not exceed 3. The paper, labels or envelopes stay  under the maximum paper mark (1).  The side to be printed on must be face up.

  • Page 27: Unscannable And Unprintable Areas

    Loading paper Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Note When using BR-Script3 emulation, the edges of the paper that cannot be printed on are 0.16 in.

  • Page 28: Paper Settings

    Chapter 2 Paper settings Paper Size Note Paper Type You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio. Set up the machine for the type of paper you are using. This will give you the best print You can use ten sizes of paper for copies: quality.

  • Page 29: Tray Use In Copy Mode

    Loading paper Tray Use in COPY mode Note • If you choose Any for the MP Tray Paper You can change the priority tray that the Size, you must choose MP Only for the machine will use for printing copies. Tray Use setting.

  • Page 30: Tray Use In Fax Mode

    Chapter 2 Tray Use in FAX mode Tray Use in print mode You can change the default tray that the You can change the default tray the machine machine will use for printing received faxes. will use for printing from your computer and for Direct print.

  • Page 31: Acceptable Paper And Other Print Media

    Loading paper Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain Paper Xerox 4200DP 20 lb You can use the following types of print Hammermill Laser Print media: plain paper, thin paper, thick paper, (24 lb=90 g/m...

  • Page 32: Paper Capacity Of The Paper Trays

    Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Standard Paper Tray Letter, A4, Legal, B5, Plain paper, Thin paper, up to 250 (Tray 1) Executive, A5, Recycled paper 20 lb (80 g/m A5 (Long Edge), A6, B6, Folio Multi-purpose Tray Width: 3 to 8.5 in.

  • Page 33: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 34 • that were previously printed by a laser machine. This damage may not be machine covered under any Brother warranty or service agreement. • that are pre-printed on the inside Occasionally you may experience paper •...
  • Page 35 Loading paper Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.

  • Page 36: Loading Documents

    Lift up and unfold the ADF document The ADF can hold up to 35 pages (for output support flap (2). MFC-8510DN) or up to 50 pages (for MFC-8710DW, MFC-8810DW and MFC-8910DW) and feeds each sheet individually. Use standard 20 lb (80 g/m paper and always fan the pages before putting them in the ADF.

  • Page 37: Using The Scanner Glass

    Document Sizes Supported Length: (MFC-8710DW, MFC-8810DW and MFC-8910DW) Up to 14 in. (355.6 mm) (MFC-8510DN) Up to 11.8 in. (300.0 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2.0 kg) Close the document cover.

  • Page 38: Sending A Fax

    Sending a fax How to send a fax Do one of the following:  If you want to change fax resolution, press b and press d o r c to choose The following steps show you how to send a fax resolution.
  • Page 39 Sending a fax Fax settings Press Start. You can change fax settings. Faxing from the ADF (See Advanced User's Guide: Sending a fax.)  The machine starts scanning the Duplex Scan (2-sided fax layout)  document. (For MFC-8810DW and MFC-8910DW) ...

  • Page 40: Faxing A4, Legal Or Folio Size Documents From The Scanner Glass

    Chapter 4 Faxing A4, Legal or Folio size Transmission Verification documents from the scanner Report glass You can use the Transmission Verification Report as proof that you sent a fax. When faxing A4, Legal or Folio size (See Advanced User's Guide: Transmission documents, you will need to set the scan Verification Report.) This report lists the glass size to A4 or Legal/Folio...
  • Page 41 Sending a fax Note • If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User's Guide: Real Time Transmission.) • If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report.

  • Page 42: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail uu page 37 for instructions on setting up your machine using this service.)
  • Page 43 Receiving a fax To set the receive mode follow the instructions below: Press Menu, 0, 1. 01.Receive Mode Fax Only Fax/Tel External TAD Select ab or OK Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK.

  • Page 44: Using Receive Modes

    Chapter 5 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to Distinctive Ring Receive feature. change the Ring Delay before using these modes.

  • Page 45: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 46: Easy Receive

    Chapter 5 Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 47: Using Pc-Fax

    Select ab or OK your PC. Press OK. ® From the Windows Start menu, select All Programs, Brother, MFC-XXXX, Press Stop/Exit. PC-Fax Receiving, and select Receive. (XXXX is your model name.) Important If you choose Backup Print On, the If you choose Backup Print On, the machine machine will also print the fax at your will also print the fax.

  • Page 48: Pc-Fax Send

    PC-FAX Send Note • Before you can set up PC-Fax Receive The Brother PC-FAX feature lets you use you must install the MFL-Pro Suite your PC to send a document from an software on your PC. Make sure your PC application as a standard fax.

  • Page 49: Telephone Services And External Devices

    If you have Voice Mail on the same telephone calls, and the second number rings with a line as your Brother machine, Voice Mail and different ring pattern and is used for receiving the Brother machine will conflict with each faxes.

  • Page 50: Distinctive Ring

    Chapter 7 Distinctive Ring What does Brother’s ‘Distinctive Ring’ Distinctive Ring is a function of your Brother The Brother machine has a Distinctive Ring machine that allows a person with one line to feature that allows you to use your machine to...
  • Page 51 Register the one your telephone company cannot change it to another receive mode gives you. while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere Ring Rings when your main telephone number is called.

  • Page 52: Connecting An External Tad (Telephone Answering Device)

    Chapter 7 Connecting an external Turning off distinctive ring TAD (telephone Press Menu, 2, 0, 2. answering device) 20.Miscellaneous 2.Distinctive You can connect an external Telephone Answering Device (TAD) to the same line as Select ab or OK your machine. When the TAD answers a call, Press a or b to choose Off.

  • Page 53: Connections

    Telephone services and external devices Connections Recording an outgoing message (OGM) The external TAD must be plugged into the back of the machine, into the jack labeled Record 5 seconds of silence at the EXT. Your machine cannot work correctly if beginning of your message.

  • Page 54: External And Extension Telephones

    Chapter 7 External and extension Using external and extension telephones telephones Using extension telephones Connecting an external or extension telephone If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive You can connect a separate telephone Code l51.

  • Page 55: Using A Non-Brother Cordless External Handset

    The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing If your non-Brother cordless telephone is your External TAD, try changing the connected to the EXT. jack of the machine...

  • Page 56: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Speed dialing You can dial in any of the following ways. Press (Address Book) twice and enter the three digit Speed Dial number. (See Manual dialing Storing Speed Dial numbers uu page 50.) Use the dial pad to enter all the digits of the telephone or fax number.

  • Page 57: Search

    Make sure you are in FAX mode (The LDAP function is available as a Press (Address Book). download for MFC-8510DN and MFC-8710DW.) Press the dial pad key for the first few letters of the name. (Use the chart on Fax redial Entering text uu page 170 to help you enter letters.)

  • Page 58: Storing Numbers

    Color Auto, Gray 100 dpi, Gray 200 dpi, Gray 300 dpi, Gray Auto, B&W 300 dpi, B&W 200 dpi, or B&W 200x100 dpi if you selected one of the E-Mail options. (The IFAX and E-Mail options are available as a download for MFC-8510DN and MFC-8710DW.)

  • Page 59: One Touch And Speed Dial Storage Options

    300dpi, 200dpi, 200x100dpi Registration Type selection is available for MFC-8810DW and MFC-8910DW. The selection is also available for MFC-8510DN and MFC-8710DW if you download the IFAX and E-mail options from the Brother Solutions Center at: http://solutions.brother.com/. Note • PDF/A is a PDF file format intended for long-term archiving. This format contains all the necessary information for reproducing the document after long-term storage.

  • Page 60: Storing A Pause

    For MFC-8810DW and MFC-8910DW (or if you downloaded IFAX and E-mail options) If you installed the IFAX and E-mail options on the MFC-8510DN or MFC-8710DW, use this procedure to store the One Touch Dial For MFC-8510DN and MFC-8710DW numbers. You can add the IFAX and E-mail options by...
  • Page 61 Dialing and storing numbers Enter the fax/telephone number (up to Option selected in step b Go to step 20 characters each) or E-mail address (up to 60 characters each). For help Fax/Tel entering characters, see Entering text IFAX uu page 170. Email Color PDF Press OK.

  • Page 62: Storing Speed Dial Numbers

    When you chose Email B&W PDF, You can add the IFAX and E-mail options by go to step k. downloading them from the Brother Solutions Center at: http://solutions.brother.com/. Press a or b to choose the PDF type from PDF, PDF/A, SPDF (Secure PDF)
  • Page 63 E-mail address, If you installed the IFAX and E-mail options you can only use the E-mail address when on the MFC-8510DN and MFC-8710DW, use you are in FAX mode. this procedure to store the Speed Dial numbers.
  • Page 64 Chapter 8 Do one of the following: Press a or b to choose the resolution from 100dpi, 200dpi, 300dpi,  If you want to save a fax/scan 600dpi or Auto. Press OK. resolution along with the number, go to the appropriate step as shown in ...

  • Page 65: Changing Or Deleting One Touch And Speed Dial Numbers

    23.Address Book 2.Clear 1.One Touch Dial Select ab or OK One Touch: For MFC-8510DN and MFC-8710DW Select One Touch Edit the number, name and Resolution by the following the instruction in the Press the One Touch key number Note. When you are finished editing, you want to change or delete.

  • Page 66: Making Copies

    Making copies How to copy Press Start. Stop copying The following steps show the basic copy operation. (See Advanced User's Guide.) To stop copying, press Stop/Exit. When you want to make a copy, press (COPY) to illuminate it in blue. Copy settings ...

  • Page 67: Printing Data From A Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    From the menu bar of an application, USB Mass Storage SCSI or SFF-8070i click File, then Print. Class Choose Transfer protocol Bulk transfer Only Brother MFC-XXXX Printer (1) and FAT12/FAT16/FAT32 Format check the Print to file box (2). Sector size Max. 4096 Byte Click Print. Encryption USB Flash Memory Drive does not secure itself.

  • Page 68: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Chapter 10 Printing data directly Note from the USB Flash • Make sure your digital camera is turned memory drive or digital • If an error occurs, the USB memory menu camera supporting will not appear on the LCD. mass storage •...
  • Page 69 Printing data from a USB Flash memory drive or digital camera supporting mass storage Press a or b to choose the folder name Note or file name you want to print. • You can choose the following settings: Press OK. If you have chosen the folder name, Paper Size press a or b to choose the file name you...
  • Page 70 Chapter 10 Note • You can change the default tray that the machine will use for printing. Press Menu, 1, 6, 3, and then press a or b to select the tray you want as the new default. (See Tray Use in print mode uu page 18.) •...

  • Page 71: How To Print From A Computer

    (See Software User's Guide: Printing for ® Windows or Printing and Faxing for Macintosh.) Install the Brother printer driver from the Installer CD-ROM. (See Quick Setup Guide.) From your application, choose the Print command. Choose the name of your machine in the...

  • Page 72: How To Scan To A Computer

    You can use ControlCenter4 on your computer. Load your document. (See How to load documents uu page 24.) Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.
  • Page 73 How to scan to a computer Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Confirm PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for the document.
  • Page 74 Chapter 12 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 75: Changing The Scan Key Settings

    SCAN key settings You can change your machine’s SCAN key settings using ControlCenter4. Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model pull-down list.
  • Page 76 Chapter 12 Choose the File tab. You can change the default settings. 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

  • Page 77: Scanning Using The Scan Key

    • OCR (Scan to PC) • E-mail (Scan to PC) • File (Scan to PC) • FTP • Web Service (Web Services Scan) Available for MFC-8510DN and MFC-8710DW if you download IFAX and E-mail options. ® ® ® Windows users only. (Windows Vista SP2 or later and Windows ®...

  • Page 78: A Routine Maintenance

    Routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 79 Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.

  • Page 80: Replacing The Toner Cartridge

    The machine will stop printing until you with ISO/IEC 19752. replace the toner cartridge. A new genuine Note Brother toner cartridge will reset the Replace Toner mode. • It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
  • Page 81 Routine maintenance Replacing the toner cartridge WARNING Leave the machine turned on for 10 minutes for the internal fan to cool the HOT SURFACE extremely hot parts inside the machine. After you have just used the machine, some internal parts of the machine will be Press the front cover release button and extremely hot.
  • Page 82 Important WARNING • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of • DO NOT put a toner cartridge or a toner disposable paper underneath it in case cartridge and drum unit assembly into a you accidentally spill or scatter toner.
  • Page 83 Brother collection program. If you choose not to return your used consumable, please discard the used consumable <Toner cartridge>...
  • Page 84 • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. Important • Brother strongly recommends that you DO NOT refill the toner cartridge provided with Put the toner cartridge in the drum unit your machine. We also strongly...
  • Page 85 Routine maintenance Put the new toner cartridge firmly into Clean the corona wire inside the drum the drum unit until you hear it lock into unit by gently sliding the green tab from place. If you put it in correctly, the green left to right and right to left several times.

  • Page 86: Cleaning The Corona Wire

    Cleaning the corona wire WARNING If you have print quality problems, clean the HOT SURFACE corona wire as follows: After you have just used the machine, some Leave the machine turned on for 10 internal parts of the machine will be minutes for the internal fan to cool the extremely hot.
  • Page 87 Routine maintenance Clean the corona wire inside the drum Important unit by gently sliding the green tab from • We recommend that you put the drum unit left to right and right to left several times. and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

  • Page 88: Replacing The Drum Unit

    Replace the... environment with adequate ventilation. We cannot guarantee the print quality. Please • Printing with a non-Brother drum unit may replace the drum unit with a new one. We reduce not only the print quality but also recommend a genuine Brother drum unit be the quality and life of the machine itself.
  • Page 89 Routine maintenance Replacing the drum unit Take out the drum unit and toner cartridge assembly. Important • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
  • Page 90 Important WARNING • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of • DO NOT put a toner cartridge or a toner disposable paper underneath it in case cartridge and drum unit assembly into a you accidentally spill or scatter toner.
  • Page 91 Brother collection program. If you choose not to return your used consumable, please discard the used consumable <Toner cartridge>...
  • Page 92 Put the toner cartridge firmly into the Put the drum unit and toner cartridge new drum unit until you hear it lock into assembly back into the machine. place. If you put the cartridge in Do not close the front cover of the correctly, the green lock lever will lift machine.

  • Page 93: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 94 Scanning problems:  Scanning difficulties uu page 111 Software and Network problems:  Software difficulties uu page 111  Network difficulties uu page 112...

  • Page 95: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 96 Error Message Cause Action The front cover is not Close the front cover of the machine. Cover is Open completely closed. The ADF cover is not Close the ADF cover of the machine. completely closed. The ADF is open while loading Close the ADF cover of the machine, then a document.
  • Page 97 Troubleshooting Error Message Cause Action It is time to replace the drum Replace the drum unit. Drum Stop unit. (See Replacing the drum unit uu page 77.) The back of the machine is not Close the back cover of the machine. Duplex Disabled closed completely.
  • Page 98 Error Message Cause Action The number you dialed does Verify the number and try again. No Response/Busy not answer or is busy. The toner cartridge or the drum Remove the drum unit and toner cartridge No Toner unit and toner cartridge assembly, remove the toner cartridge from the assembly is not installed drum unit, and re-install the toner cartridge...
  • Page 99 (See Replacing the drum unit uu page 77.) installed. It is time to replace the fuser Call Brother Customer Service or a Brother Replace Parts unit. Authorized Service Center to replace the fuser Fuser Unit unit.
  • Page 100 Error Message Cause Action It is time to replace the paper Call Brother Customer Service or a Brother Replace Parts feeding kit. Authorized Service Center to replace the PF Kit 1 PF Kit. PF Kit 2 To replace PF Kit call Brother Customer...
  • Page 101 Troubleshooting Error Message Cause Action There are too many files stored Reduce the number of files stored on the USB Too Many Files on the USB Flash memory Flash memory drive. drive. A defective USB device or a Unplug the device from the USB direct Unusable Device high power consumption USB interface.

  • Page 102: Transferring Your Faxes Or Fax Journal Report

    PC. (See ® From the Windows Start menu, select Transferring faxes to another fax machine All Programs, Brother, MFC-XXXX, uu page 90 or Transferring faxes to your PC PC-Fax Receiving, and select uu page 90.) Receive. (XXXX is your model name.)

  • Page 103: Document Jams

    Troubleshooting Document Jams Document is jammed under the document cover Document is jammed in the Take out any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.

  • Page 104: Removing Small Documents Jammed In The Adf

    Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 105: Paper Jams

    Troubleshooting Paper Jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on Always remove all paper from the paper tray both sides of the tray. and straighten the stack when you add new paper.

  • Page 106: Paper Is Jammed In Paper Tray 1 Or Tray 2

    Paper is jammed in paper tray 1 Use both hands to slowly pull out the jammed paper. or tray 2 If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: Pull the paper tray completely out of the machine.

  • Page 107: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Paper is jammed at the back Slowly take out the drum unit and toner cartridge assembly. The jammed paper of the machine may be pulled out with the drum unit and toner cartridge assembly, or this may If the LCD shows Jam Rear, a paper jam release the paper so you can pull it out occurred behind the back cover.
  • Page 108 Important WARNING • We recommend that you put the drum unit and toner cartridge assembly on a piece of HOT SURFACE disposable paper or cloth in case you After you have just used the machine, some accidentally spill or scatter toner. internal parts of the machine will be •...
  • Page 109 Troubleshooting Open the back cover. Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.

  • Page 110: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Close the fuser cover (1). machine If the LCD shows Jam Inside, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Pull the paper tray completely out of the machine.
  • Page 111 Troubleshooting Use both hands to slowly pull out the Slowly take out the drum unit and toner jammed paper. cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
  • Page 112 Important WARNING • We recommend that you put the drum unit and toner cartridge assembly on a piece of HOT SURFACE disposable paper or cloth in case you After you have just used the machine, some accidentally spill or scatter toner. internal parts of the machine will be •...
  • Page 113 Troubleshooting Push down the green lock lever and take Note the toner cartridge out of the drum unit. Make sure that you put in the toner Remove the jammed paper if there is cartridge correctly or it may separate from any inside the drum unit.

  • Page 114: Paper Is Jammed In The Duplex Tray

    Paper is jammed in the duplex WARNING tray HOT SURFACE If the LCD shows Jam Duplex, follow these After you have just used the machine, some steps: internal parts of the machine will be Leave the machine turned on for 10 extremely hot.
  • Page 115 Troubleshooting Pull the duplex tray completely out of the Make sure that the jammed paper does machine. not remain under the machine from static electricity. Put the duplex tray back into the machine. Pull the jammed paper out of the machine or out of the duplex tray.

  • Page 116: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 117: Paper Handling Difficulties

    Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine prints the first couple Check the settings in your application to make sure that it is set up to work with of pages correctly, then some your machine. pages have text missing. Your computer is not recognizing the machine’s input buffer’s full signal.

  • Page 118: Printing Received Faxes

    Paper handling difficulties (continued) Difficulties Suggestions The machine does not feed paper Fan the paper well and make sure the paper is under the maximum paper from the MP Tray when using a mark (1). Stagger the pages and put them in the tray until you feel the top page large stack of paper.
  • Page 119 Troubleshooting Printing received faxes (continued) Difficulties Suggestions Received faxes appear as split or Left and right margins are cut off or a single page is printed on two pages. blank pages. See Paper Size uu page 16. Turn on Auto Reduction. See Advanced User's Guide: Printing a reduced incoming fax.

  • Page 120: Receiving Faxes

    Distinctive Ring uu page 38.  If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 121 Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. See Connecting an external TAD (telephone answering device) uu page 40.

  • Page 122: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 123: Copying Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click ® starting to scan. (Windows Scan Settings, Select to choose the Brother TWAIN/WIA driver.

  • Page 124: Network Difficulties

    (Windows installed. If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software,...
  • Page 125 For Windows XP and Windows Server 2003: Click the Start button, and select Printers and Faxes. Right-click the Brother MFC-XXXX BR-Script3 icon and select Properties From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol. (Macintosh) If your machine is connected to a computer with a USB interface, you cannot print EPS data that includes binary.

  • Page 126: Setting Dial Tone Detection

    Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP).  Normal sets the modem speed at 14400 bps.

  • Page 127: Improving The Print Quality

    And then, if you still have a print quality problem, check the chart below and follow the recommendations. Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 128 See Replacing the drum unit uu page 76.  Put in a new toner cartridge. See Replacing the toner cartridge uu page 68.  The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER...
  • Page 129 See Replacing the drum unit uu page 76. Toner specks  The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER  Make sure that you use paper that meets our specifications.
  • Page 130 Examples of poor print Recommendation quality  Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause this problem. See Acceptable paper and other print media uu page 19. ABCDEFGH abcdefghijk ...
  • Page 131 Troubleshooting Examples of poor print Recommendation quality  Make 10-15 copies of a blank, white sheet of paper. If the problem is not solved after printing the blank pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit.
  • Page 132 The fuser unit may be contaminated.  Printed pages have toner stains down the page Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER  Make sure that foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the drum unit and toner cartridge.
  • Page 133 Troubleshooting Examples of poor print Recommendation quality  Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See Acceptable paper and other print media uu page 19. See Product Safety Guide: Choosing a location. ...
  • Page 134 Examples of poor print Recommendation quality  Choose Reduce Paper Curl mode in the printer driver. ® See Software User's Guide: Printing (for Windows See Software User's Guide: Printing and Faxing (for Macintosh).  Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.

  • Page 135: Machine Information

    3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you...

  • Page 136: How To Reset The Machine

    How to reset the machine (USA) Press Menu, 0, 6. (Canada) Press Menu, 0, 7. 06.Reset 1.Network 2.Address & Fax 3.All Settings Select ab or OK Press a or b to choose the reset function you want to use. Press OK. Do one of the following;...

  • Page 137: C Menu And Features

    Menu and features On-screen Press a or b to scroll to your next menu selection. programming Press OK. When you have finished setting an Your machine has been designed to be easy option, the LCD will show Accepted. to use. The LCD provides on-screen programming using the menu keys.

  • Page 138: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK To accept To exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.Mode Timer — — Sets the time to return 1.General Setup 0 Sec to FAX mode and the...
  • Page 139 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Sets the size of the 1.General Setup 2.Paper 2.Paper Size 1.MP Tray paper in the paper (Continued) (Continued) Letter* tray. Legal Executive A5 L Folio Sets the size of the 2.Tray#1 paper in the paper Letter*...
  • Page 140 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the ring 1.General Setup 3.Volume 1.Ring volume. (Continued) Med* High — Adjusts the volume 2.Beeper level of the beeper. Med* High — Adjusts the speaker 3.Speaker volume. Med* High 1.Toner Save —...
  • Page 141 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Chooses the tray that 1.General Setup 6.Tray Use 2.Fax Tray#1 Only will be used for FAX (Continued) (Continued) Tray#2 Only mode. MP Only MP>T1>T2 T1>T2>MP* (Tray#2 and T2 appear if you have installed...
  • Page 142 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the scan area 1.General Setup 9.Document Scan 1.Glass ScanSize of the scanner glass (Continued) Letter* to the size of the document. Legal/Folio (Legal/Folio is available for MFC-8710DW, MFC-8810DW MFC-8910DW) You can set your own...
  • Page 143 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the number of 2.Fax 1.Setup Receive 1.Ring Delay rings before the (In FAX mode machine answers in only) Fax Only or Fax/Tel mode. — Sets the length of the 2.F/T Ring Time 20 Secs*...
  • Page 144 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Changes the 2.Fax 2.Setup Send 1.Contrast Auto* lightness or darkness (Continued) (In FAX mode Light of faxes you send. only) Dark — Sets the default 2.Fax Resolution Standard* resolution for Fine outgoing faxes.
  • Page 145 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Stores up to 16 One 2.Fax 3.Address Book 1.One Touch Dial Touch Dial numbers, (Continued) so you can dial by pressing one key (and Start).
  • Page 146 Enter # twice machine to restrict the (MFC-8810DW dialing of LDAP server numbers. Off* MFC-8910DW, or if you download LDAP function on MFC-8510DN or MFC-8710DW) — — — You can check which 7.Remaining Jobs jobs are in the memory and lets you cancel scheduled jobs.
  • Page 147 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the 3.Copy 1.Quality Auto* Copy resolution for Text your type of document. Photo Graph — Adjust the brightness 2.Brightness -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ —...
  • Page 148 Level 1 Level 2 Level 3 Options Descriptions Page — Chooses the 4.Printer 1.Emulation Auto(EPSON)* emulation mode. Auto(IBM) HP LaserJet BR-Script 3 Epson FX-850 IBM Proprinter Prints a list of the 2.Print Options 1.Internal Font 1.HP LaserJet machine’s internal 2.BR-Script 3 fonts.
  • Page 149 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page Sets the paper size 5.USB Direct I/F 1.Direct Print 1.Paper Size when printing directly Letter* from the USB flash memory drive. Legal Executive A5 L Folio Sets the media type 2.Media Type Thin when printing directly...
  • Page 150 Level 1 Level 2 Level 3 Options Descriptions Page Sets the print quality 5.USB Direct I/F 1.Direct Print 6.Print Quality Normal* option when printing (Continued) (Continued) Fine directly from the USB Flash memory drive. Sets the PDF option 7.PDF Option Document* whether to print Document&Markup...
  • Page 151 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — You can view the 6.Print Reports 1.Transmission 1.View on LCD Transmission 2.Print Report — Verification Report for your last 200 outgoing faxes and print the last report. —...
  • Page 152  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 153  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 154 The factory settings are shown in Bold with an asterisk.  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother  Solutions Center at http://solutions.brother.com/.
  • Page 155  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 156 The factory settings are shown in Bold with an asterisk.  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother  Solutions Center at http://solutions.brother.com/.
  • Page 157  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 158  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 159  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 160 LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.   To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 161  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 162 LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/. Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 163  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 164  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 165  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 166  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 167 The factory settings are shown in Bold with an asterisk.  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download. To use these functions, please download the necessary software from our web site, the Brother  Solutions Center at http://solutions.brother.com/.
  • Page 168  LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  To use these functions, please download the necessary software from our web site, the Brother Solutions Center at http://solutions.brother.com/.  Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
  • Page 169 [000-255]. secondary WINS [000-255]. server. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 170 — — Enable or Disable 6.Wired Enable the Wired LAN manually. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 171 (Up to 32 characters) 6.WINS Config — Chooses the WINS Auto* configuration Static mode. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 172 You can easily configure your wireless network settings using WPS with a PIN code. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 173 — — — You can manually 3.Manual configure your Wi-Fi Direct™ network settings. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 174 Strong. 7.I/F Enable — — Enable or Disable the Wi-Fi Direct™ Off* connection. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 175 — Enter the 4.Mailbox Pwd password to login to the POP3 server. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 176 Off* machine. 2.Relay Domain — — Registers the Domain name. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 177 Gray 300 dpi Gray Auto B&W 300 dpi B&W 200 dpi B&W 200x100 dpi See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 178 — Restores all 0.Network Reset 1.Reset network settings to 2.Exit the factory defaults. See Network User's Guide. Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/. The factory settings are shown in Bold with an asterisk.
  • Page 179 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — — You can check the 8.Machine Info. 1.Serial No. serial number of your machine. — You can check the 2.Page Counter Total number of total Fax/List pages the machine has printed during its Copy life.
  • Page 180 Level 1 Level 2 Level 3 Options Descriptions Page — Chooses the receive 0.Initial Setup 1.Receive Mode Fax Only* mode that best suits Fax/Tel your needs. External TAD Manual — Puts the date and See . 2.Date&Time 1.Date&Time time on the LCD and in headings of faxes you send.
  • Page 181 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — (in USA) Allows you to change See . 0.Initial Setup 0.Local Language the LCD language for (Continued) English* your country. Español (in Canada) English* Français See Advanced User's Guide. See Quick Setup Guide.

  • Page 182: Entering Text

    Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
  • Page 183 Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or letter you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l (space) ! "...

  • Page 184: D Specifications

    Specifications General Note This chapter provides a summary of the machines' specifications. For additional specifications visit us at http://www.brother.com/ for details. Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard 64 MB 128 MB Optional 1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB...
  • Page 185 Specifications Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Dimensions MFC-8510DN (Continued) 16.7 in. (423 mm) 15.9 in. 16.3 in. (405 mm) (415 mm) Weights (with consumables) 34.8 lb 35.9 lb 36.8 lb (16.7 kg) (15.8 kg) (16.3 kg) Noise Level Sound Printing...

  • Page 186: Document Size

    Document Size Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Document Size ADF Width 5.8 to 8.5 in. (147.3 to 215.9 mm) (Single-sided) ADF Length 5.8 to 14.0 in. (147.3 to 355.6 mm) Scanner Glass Width Max. 8.5 in. (215.9 mm) Scanner Glass Max.

  • Page 187: Print Media

    Specifications Print media Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Paper Input Paper Tray Paper Type Plain Paper, Thin Paper, Recycled Paper (Standard) Paper Size Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m...

  • Page 188: Fax

    Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JBIG/JPEG Modem Speed 33,600 bps (with Automatic Fallback) 2-sided (Duplex) Print Receiving Automatic 2-sided (Duplex) Sending Yes (from ADF) Scanning Width Max. 8.19 in. (208 mm) Printing Width Max.

  • Page 189: Copy

    Specifications Copy Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Copy Width Max. 8.27 in. (210 mm) Automatic 2-sided (Duplex) Copy Yes (from ADF) Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200 × 600 dpi Resolution Less than 10.5 seconds at 73.4 °F (23 °C) / 115 V...

  • Page 190: Scanner

    Automatic 2-sided (Duplex) Scanning Yes (from ADF) Gray Scale 256 levels For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...

  • Page 191: Printer

    Specifications Printer Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Automatic 2-sided (Duplex) Print Emulations ® PCL6, BR-Script3 (PostScript 3™), IBM Proprinter XL, Epson FX-850 1200 dpi × 1200 dpi, HQ1200 (2400 × 600 dpi) quality, Resolution 600 dpi × 600 dpi Print Speed...

  • Page 192: Interfaces

    Interfaces Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Hi-Speed USB 2.0 It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet (2.0 meters) long. 10BASE-T / 100BASE-TX Ethernet Use a straight-through Category 5 (or greater) twisted-pair cable.

  • Page 193: Direct Print Feature

    MFC-8910DW Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.

  • Page 194: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications ® ® ® ® 128 MB 256 MB 150 MB 500 MB Printing,...
  • Page 195 Intel Processor 802.11 10.7.x b/g/n For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third-party USB ports are not supported. PC-Fax supports black and white only. ® ® Nuance™ PaperPort™ 12SE supports Microsoft...

  • Page 196: Consumable Items

    Consumable items Model MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Order No. Toner Inbox Approx. Approx. 3,000 pages Letter or A4 page Cartridge 2,000 pages Letter or A4 page Standard TN-720 Approx. 3,000 pages Letter or A4 page High Yield TN-750 Approx. 8,000 pages Letter or A4 page...

  • Page 197: Network (Lan)

    (For Windows users) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. (MFC-8510DN and MFC-8710DW) These protocols are available if you download LDAP function to your machine.

  • Page 198: Index

    Scan Unable XX ........88 ControlCenter2 (for Macintosh) Extension telephone, using ..... 43 See Software User’s Guide. External telephone, connecting ....42 ® ControlCenter4 (for Windows See Software User’s Guide. Copy keys ............7 Cordless telephone (non-Brother) ....43 Custom Ringing ........37...
  • Page 199 Fax codes Labels ........11 changing ..........43 LCD (liquid crystal display) ....6 fax receive code ........43 telephone answer code ......43 Fax, stand-alone Machine information receiving ..........30 easy receive ........34 how to reset the machine ....124 from extension telephone ....43 reset functions ........
  • Page 200 One Touch Quality using .............44 printing ..........115 One touch Quick dial ..........48 changing ..........53 Group dial setting up ..........48 changing ..........53 Out of Memory message ......86 one touch dial changing ..........53 custom scan profile ......48 setting up ...........
  • Page 201 Troubleshooting ........104 document jam ......... 91 error messages on LCD ....... 83 Scan a document to a computer ....60 if you are having difficulty Scanner glass copy quality ........111 scan size for fax sending ......28 incoming calls ........110 using .............25 network ..........
  • Page 202 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

This manual is also suitable for:

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Table of Contents