Additional Information; Troubleshooting - Sony SVR-3000 Installation Manual
Digital network recorder
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Also See for SVR-3000:
- Viewer's manual (128 pages) ,
- Quick start manual (8 pages) ,
- Upgrade instructions (6 pages)
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05_info.fm Page 45 Wednesday, July 17, 2002 1:23 PM
Additional Information
Additional Information
Troubleshooting
TiVo and Sony are dedicated to providing you with quality support and customer
service. If you have any questions or difficulties, first refer to the troubleshooting
section in the manuals. If you still need help, see below for the appropriate customer
service department to contact:
Please go to http://www.sel.sony.com/sel/service/conselec and refer to the FAQ if you
need assistance on the following areas:
•
Connecting your SVR Recorder with your TV and other A/V equipment.
•
Initial Guided Setup difficulties (e.g. phone calls failing).
•
Programming the Remote Control to control your TV or A/V equipment.
•
Changing channels.
•
A system that does not function properly after restart.
•
Questions about your Warranty.
Cont act TiVo at 1-877- 367-8486 if you need assistance on the following areas:
•
Activating or using a feature of the TiVo Service.
•
Getting correct channel lineup data or program guide data.
•
Understanding an onscreen message from TiVo regarding your TiVo Service
account.
You can also refer to the FAQ's listed in the web site below.
TiVo: http://www.tivo.com
You can also call Sony at 1-877-585-Sony (7669)
When you call either TiVo or Sony, you will need to reference your model and serial
number located on the inside of the back cover of this Installation Guide.
45
Troubleshooting
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