Before You Begin; Problems - HP Data Protector A.06.11 Integration Manual

For general Data Protector troubleshooting information, see the HP Data Protector
troubleshooting guide.

Before you begin

• Ensure that the latest official Data Protector patches are installed. See the online
Help index: "patches" on how to verify this.
• See the HP Data Protector product announcements, software notes, and references
for general Data Protector limitations, as well as recognized issues and
workarounds.
• See http://www.hp.com/support/manuals
versions, platforms, and other information.

Problems

Problem
The system is already in a paused state
NNM reports:
The system is already in a paused state. 'ovpause' cannot
continue, If a synchronization error has occurred, try
removing the file e:Program Files\HP OpenView\tmp\ovpause.lock
(Windows system) or /var/opt/OV/tmp/ovpause.lock (UNIX system)
and then retrying the 'ovpause' command.
Action
Ensure that the NNM processes are not paused manually before the Data Protector
NNM session starts. Otherwise, the pre-exec script NNNpre.ovpl fails.
Problem
The system is not in a paused state
NNM reports:
The system is not in a paused state. 'ovresume' cannot
continue. If a synchronization error has occurred, try
creating the empty file e:Program Files\HP
OpenView\tmp\ovpause.lock (Windows systems) or
/var/opt/OV/tmp/ovpause.lock (UNIX systems) and then retrying
the 'ovresume' command.
Integration guide for VMware Virtual Infrastructure, Sybase, Network Node Manager,
for an up-to-date list of supported
and Network Data Management Protocol Server 157