Troubleshooting - Maytag MAH-24 Use & Care Manual

Troubleshooting
Information codes may be displayed to help you better understand what is occurring with the washer.
Code
Symbol
21i
m
m
i
I-
l
I
hi-
Meaning
Unbalanced load prevented the
washer from spinning.
Door lock is open when washer is
running.
The washer failed to lock the door.
Water temperature control problem.
The washer has tried to fill but has
not reached the proper water level.
The door will not unlock.
Motor not running properly.
The washer is not draining.
The washer has tried to fill but was
unsuccessful.
Problem with control.
Solution
Redistribute the load, press StartJPause.
Press Power Off pad then restart the cycle. If the
code reappears, call for service, see below.
Close the door tightly and restart the cycle.
Call for service, see below.
Call for service, see below.
Make sure the door is firmly closed.
Push the Power Off pad and wait two minutes for
the door to unlock.
OR
Unplug the washer for two minutes and plug back in.
Call for service, see below.
See Troubleshooting "The washer does not drain
and/or spin", page 13. If problem continues, call for
service, see below.
Make sure the water faucets are open all the way.
Check for kinked hoses.
Check inlet screens on fill hoses.
Call for service, see below.
For any codes not listed above, call Maytag Customer Service at 1-800-688-9900 USA or 1-800-688-2002 Canada.
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