Troubleshooting - KitchenAid KUIS15PRHW4 Use & Care Manual

Electrical Shock Hazard
Disconnect power before servicing.
Replace all paneJs before operating.
Failure to do so can result in death or
eJectricaJ shock.
To shut down the ice maker:
1. Unplug ice maker or disconnect power.
2. Remove all ice from storage bin.
3. Shut off the water supply,
4. Remove the two screws in the lower access panel and the
two screws from the base grille area of the front panel
support. Pull forward to remove the lower access panel.
5. Disconnect the inlet and outlet lines to water valve. Allow
these lines to drain and then reconnect to the valve.
6. Replace lower access panel and screws.
7. Drain water from water pan by removing the drain cap,
8. If the room temperature will drop below 32°F (0°C), remove
water from the drain line,
For ice makers with a drain pump installed:
• Plug in ice maker or reconnect power.
• Turn ice maker off and remove all remaining ice from ice
bin.
• Pour 1 quart (0.95 L) of water into the ice bin near the
drain and let the unit stand for approximately five
minutes, This will allow the water in the bin to drain into
the drain pump so that the pump will remove the
remaining water from the ice bin and the drain pump,
• Unplug ice maker or disconnect power.
9. Before using again, clean the ice maker and storage bin.
10. Plug into a grounded 3 prong outlet.
NOTE: All components of the ice maker are permanently
lubricated at the factory. They should not require any additional
oiling throughout the normal life of the machine.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Unit does not run
• Is the control set to ON? Be sure that the control is set to
ON.
• Is the power cord plugged in? Plug into a grounded 3 prong
outlet.
• Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit.
Is the room temperature cooler than normal? Room
temperature must be above 55°F (13°C). Otherwise, bin
thermostat may sense cold room temperature and shut off
even though bin is not full of ice. Also, unit may not restart
once it does shut off.
Unit runs but produces no ice
• Is the control set to ON? Be sure that the control is set to
ON.
• Is the water supply connected? Make sure the water supply
is properly connected and turned on.
Unit runs but produces very little ice
• Is the room temperature hotter than normal? Room
temperatures of more than 90°F (32°C) will normally reduce
ice production.
• Is the condenser dirty? Dirt or lint may be blocking the
airflow through the condenser. See the "Condenser" section.
• Is there scale buildup in the ice maker? If there is white
scale buildup in the ice maker's water or freezing system, you
should clean the ice maker. See the "Ice Maker System" and
the "Interior Components" sections.
• Is the drain cap securely in place? Tighten the drain cap if it
is loose. If the drain cap is loose, water will empty from the
water pan, and you will have either thin ice or no ice.
Grid is not cutting ice sheets
Is the cutter grid securely in place? Unplug the ice maker
or disconnect power. Remove the cutter grid cover and check
the cutter grid harness plug to make sure the connection is
secure,
Taste in ice cubes
• Is there unusually high mineral content in the water
supply? The water may need to be filtered or treated,
Are there food items stored in the ice bin? Do not store any
foods in the ice bin.
Were all the packaging materials removed? Make sure that
all packaging materials were removed at the time of
installation.
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